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Joe Rizza Ford Lincoln
Orland Park, IL
2,870 Reviews
Our dealership is one of the premier dealerships in the country. Our commitment to customer service is second to none. We offer one of the most comprehensive parts and service department in the automotive industry.
Our primary concern is the satisfaction of our customers. Our online dealership was created to enhance the buying experience for each and every one of our internet customers. Please feel free to call us at the number listed below or send us an email using the contact us page.
Our Internet Department was developed in 1999. Mr. Rizza was aware that the Internet would be playing a integral part in the car business. Today each one of the Joe Rizza Dealerships has its own Internet Department staffed with trained and dedicated people.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 8:00 AM - 4:30 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 4:30 PM
Sunday Closed
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Showing 2,870 reviews
October 08, 2021
I had an issue with my 2019 F250. Engine light was on and hard starting. I contacted my service advisor Scott Sciaky at Rizza Ford. He was able to get me set up with an appointment quickly. The trouble was d hard starting. I contacted my service advisor Scott Sciaky at Rizza Ford. He was able to get me set up with an appointment quickly. The trouble was diagnosed by the technician Mark and my truck was repaired in a timely manner under warranty. Mark also did a recall service on my truck. Scott was great with his communication and pleasant demeanor. Great experience! I'm glad I purchased my truck from Joe Rizza Ford of Orland Park. More
by Somebody
Helpful October 07, 2021
Live our new Explorer. The first time we have ever ordered a vehicle with what we wanted will do it again. Gary the guy who he’ll with that process was fantastic. Only issue we had was that we ordered a vehicle with what we wanted will do it again. Gary the guy who he’ll with that process was fantastic. Only issue we had was that we were allowed to leave the dealership without actually having insurance on the car. When traded our car in we had to remove that car from insurance. And when we left Friday with new car we found out on Monday that it was not insured . More
by MARIBETH.STECH
Verified CustomerEmployees Worked With
Other Employees :
Gary - who ordered the car for us 5*
October 06, 2021
Easy to work with very polite and friendly. Able to negotiate a price I can work with negotiate a price I can work with More
by RICHARDGRAY5962
Employees Worked With
October 05, 2021
Joe Rizza is where I have bought my last 3 Lincoln SUVs. I trust this dealership in every way. Luke Clarizio in Sales is the best. Also Gary the Manager of Sales. Their Service Department always takes good I trust this dealership in every way. Luke Clarizio in Sales is the best. Also Gary the Manager of Sales. Their Service Department always takes good care of me and is very considerate of my time. I highly recommend Joe Rizza Ford/Lincoln. More
by DLPIN112
Employees Worked With
Other Employees :
Ike Mohammed
September 30, 2021
Clean and neat. My salesman Clifford Hensley is professional, knowledgeable and treated me with respect. professional, knowledgeable and treated me with respect. More
by L.TURNER
Employees Worked With
September 30, 2021
Bought a pre driven vehicle which was not serviced prior to being sold oil change was needed and tires. Management is not supportive of replacing tires are even buying 2 tires Sales manager Bill want even to being sold oil change was needed and tires. Management is not supportive of replacing tires are even buying 2 tires Sales manager Bill want even return calls. When went there he only offered $12 off per tire we also being charged for alignment More
by AMHTWICE
September 27, 2021
Everything went just fine. The car was there, the paperwork was taken care of quickly. The dealership was very nice and helpful. The salesperson Liz was the best! paperwork was taken care of quickly. The dealership was very nice and helpful. The salesperson Liz was the best! More
by beverlydetrich
September 25, 2021
Great experience!! Pete was awesome. We are so happy with our new car. We are pleased with Joe Rizza Ford of Orland Park. with our new car. We are pleased with Joe Rizza Ford of Orland Park. More
by MKMETTY
Employees Worked With
September 25, 2021
Went to dealership today to price out new Lincoln. Walked into showroom, looked at two vehicles on floor for over 30 minutes. Not one person approached us or asked us if we needed assistance. Guess m Walked into showroom, looked at two vehicles on floor for over 30 minutes. Not one person approached us or asked us if we needed assistance. Guess my wife’s new car will not be coming from Rizza Lincoln Mercury. More
by Bewltd
Employees Worked With
No one helped us let alone acknowledged us
September 18, 2021
Drove over 2.5 hours to purchase, well worth the drive and would recommend to anyone! Personable staff and no pressure. and would recommend to anyone! Personable staff and no pressure. More
by MFRN
