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Joe Rizza Ford Lincoln

Orland Park, IL

Overview
Employees
Reviews
Vehicles
4.2
2,870 Reviews
Our dealership is one of the premier dealerships in the country. Our commitment to customer service is second to none. We offer one of the most comprehensive parts and service department in the automotive industry. Our primary concern is the satisfaction of our customers. Our online dealership was created to enhance the buying experience for each and every one of our internet customers. Please feel free to call us at the number listed below or send us an email using the contact us page. Our Internet Department was developed in 1999. Mr. Rizza was aware that the Internet would be playing a integral part in the car business. Today each one of the Joe Rizza Dealerships has its own Internet Department staffed with trained and dedicated people.
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8100 W 159th St

Orland Park, IL

60462

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Showing 2,870 reviews

November 23, 2021

I recently brought my 2010 Ford Mustang in to the dealership for a variety of services. Gary precin, Ike, and Dave Claster provided me exceptional service at an unbeatable price. More

by Grant
Customer Service
Price
Recommend Dealer
Yes
Employees Worked With
Scott Precin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gary Precin
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Claster
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ike Mohammed
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Nov 23, 2021 -

Joe Rizza Ford Lincoln responded

Thank you, Grant, it's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Joe Rizza Ford and Lincoln of Orland Park!

Helpful
November 23, 2021

Since I live way out of town, I knew my process would be a little different but didn’t realize it would be this bad. I found the car I wanted, made the deal, the finance manager was one of the cattiest peop More

by JM
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
John Livigni
Other Employees : Roosevelt S Turkey, Angel Maldonado
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Dec 10, 2021 -

Joe Rizza Ford Lincoln responded

We're sorry to hear about your experience, and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you. If you don't mind, what is your first and last name so that we can check our system and review your deal? If you'd prefer to speak on the phone or via another forum, please feel free to contact us directly or let us know the best way to contact you and we will reach out.

Helpful
November 22, 2021

Always an easy experience when I am looking for a new car! Gary Precin and Joey Gio are the reason I have been with Joe Rizza Lincoln for 10 years! Highly recommended. More

by JASMINEMARERRO
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gary Precin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joey Gio
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 22, 2021 -

Joe Rizza Ford Lincoln responded

Jasmine, Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Joey and Gary met your expectations. Thank you again for choosing Joe Rizza Ford and Lincoln of Orland Park, we look forward to having you as one of our valued customers for many more years to come!

Helpful
November 22, 2021

I really had a wonderful experience at Joe Rizza Lincoln I am disable and in a wheel chair the manager his self came out and helped me with my wheel chair and was very patient with me and also sold me a Lin More

by davidscott238
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Vertucci
5.0
This rating includes all reviews, with more weight given to recent reviews.
Luke Clarizio
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 22, 2021 -

Joe Rizza Ford Lincoln responded

David, Thank you! Luke, Jim and our team appreciate your business and look forward to helping you with any questions or future vehicle needs. Congratulations on your new Lincoln MKZ! Thank you for choosing Joe Rizza Ford and Lincoln of Orland Park.

Helpful
November 21, 2021

Jim Vertucci awesome salesman.However warranty refund Jim Vertucci awesome salesman. However warranty refund purchased for trade in vehicle takes 8 weeks to process refund. More

by SCONNER53
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Rawson
3.0
This rating includes all reviews, with more weight given to recent reviews.
Bill Kassanitz
3.0
This rating includes all reviews, with more weight given to recent reviews.
Jim Vertucci
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 21, 2021 -

Joe Rizza Ford Lincoln responded

Thank you so much for taking the time to share your feedback with us. Jim and our team are delighted to learn about your positive experience and congratulations on your new car! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help!

Helpful
November 20, 2021

Not truthful!I have bought my last vehicle from your Not truthful! I have bought my last vehicle from your organization! After 3 in 5 years!! More

by JCHAVOEN
Customer Service
Recommend Dealer
No
Employees Worked With
Luke Clarizio
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 07, 2021 -

Joe Rizza Ford Lincoln responded

JC, Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending us a message with your contact information so we can learn more about your visit and address your concerns? While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen.

Helpful
November 20, 2021

The made the buying experience enjoyable, it was a pleasure buying my vehicle from Rizza Lincoln!!! More

by LANEDIRK
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Precin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gary Precin
5.0
This rating includes all reviews, with more weight given to recent reviews.
George Kraft
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Claster
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Livigni
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 21, 2021 -

Joe Rizza Ford Lincoln responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

Helpful
November 19, 2021

Excellent customer service - friendly staff that is friendly and knowledgeable but not pushy. Great dealership! More

by CEWING812
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Vertucci
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 19, 2021 -

Joe Rizza Ford Lincoln responded

Here at Joe Rizza Ford and Lincoln of Orland Park, customer satisfaction is our #1 priority. We are glad to hear you enjoyed your experience, and it was a pleasure having you at the dealership. We appreciate your review!

Helpful
November 18, 2021

Had the vehicle I wanted to see on the lot. Service was excellent, salesman went through everything so we understood it. Would go back again. More

by WALS703
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Vertucci
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 19, 2021 -

Joe Rizza Ford Lincoln responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

Helpful
November 17, 2021

Great guys to deal with. Honest and trustworthy. My salesman Cliff was great to work with. More

by jhschober
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Clifford Hensley
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 17, 2021 -

Joe Rizza Ford Lincoln responded

Thank you so much for choosing Joe Rizza Ford and Lincoln of Orland Park! Congrats on your new purchase, and let Cliff know if we can be of any more assistance!

Helpful
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