Joe Rizza Ford Lincoln

I am super disappointing The main reason why I brought the vehicle wasn’t fixed instead of telling me that I need to replace the entire windshield which has nothing to do with the problems I own multipl the vehicle wasn’t fixed instead of telling me that I need to replace the entire windshield which has nothing to do with the problems I own multiple vehicles and none of them from Rizza they are super disappointing I took a Lincoln to the Rizza Lincoln they told me to take it back to whoever sold me the vehicle they claimed the vehicle has been in a flood and the vehicle has been fixed by Libreville Lincoln in Highland Park Lincoln they both confirmed that the vehicle has no sign of been in a flood. Consider you guys are next-door to me and your price are very reasonable I would rather take my vehicles up there but unfortunately I’m going to I’m going reject it the salesman put so much Markup $30,000 above the MSRP prices is ridiculous OK I agree on those price term decide to trade my vehicle they lowball me for almost $8000 I went to auto dealership they gave me $8000 more what they were offering this is not right there’s not a way of doing business Markup $30,000 above the MSRP That’s very not inviting at all and I’m so disappointed you guys are next-door to me I would rather service all my vehicle with you guys but instead I have to travel all way to Highland Park or Naperville all Schaumburg to get my service done some need to be doneThe only silver lining is your service prices certain prices much competitive than Schaumburg and Naperville specially on the Cadillac side. The only silver lining is your service prices certain prices are much competitive than Schaumburg and Naperville specially on the Cadillac side More

Awesome price was able to close the deal within hours . I highly recommend them . Very professional. highly recommend them . Very professional. More

I have finally found a dealership I feel comfortable with. Truthful and straightforward. Thank you for the experience. with. Truthful and straightforward. Thank you for the experience. More

Very disappointed in the service department and especially the service manager. Very unprofessional and rude little man especially the service manager. Very unprofessional and rude little man More

No problem all 8 cars that I perchased from you in the past 10 years were all good cars with no problems past 10 years were all good cars with no problems More

Got just what I wanted thanks joe rizza ford appreciate everything y’all did for me everything y’all did for me More

Clifford Hensley was patient and very helpful when I was purchasing a 2021 Ford Escape. He was very knowledgeable about the vehicle. He answered every question I asked him. He made purchasing the vehicle le purchasing a 2021 Ford Escape. He was very knowledgeable about the vehicle. He answered every question I asked him. He made purchasing the vehicle less Stressful. More

Sarah was incredible throughout the entire process. She accommodated build changes and kept me updated on reservation changes. It was the best car buying experience I’ve ever had. Her customer service wa accommodated build changes and kept me updated on reservation changes. It was the best car buying experience I’ve ever had. Her customer service was fantastic. More

My salesman was knowledgeable and friendly. I truly enjoyed the ease of my experience with the entire process. enjoyed the ease of my experience with the entire process. More

We had a good experience. Everyone was very nice and efficient. Our salesman Isaias was attentive and considerate throughout. efficient. Our salesman Isaias was attentive and considerate throughout. More