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Joe Rizza Ford Lincoln
Orland Park, IL
2,880 Reviews
Our dealership is one of the premier dealerships in the country. Our commitment to customer service is second to none. We offer one of the most comprehensive parts and service department in the automotive industry.
Our primary concern is the satisfaction of our customers. Our online dealership was created to enhance the buying experience for each and every one of our internet customers. Please feel free to call us at the number listed below or send us an email using the contact us page.
Our Internet Department was developed in 1999. Mr. Rizza was aware that the Internet would be playing a integral part in the car business. Today each one of the Joe Rizza Dealerships has its own Internet Department staffed with trained and dedicated people.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 8:00 AM - 4:30 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 4:30 PM
Sunday Closed
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Showing 2,880 reviews
December 06, 2020
It was ok. Friendly would not be a word I use for employees inside the service department. It did not appear to be overly busy but employees seemed irritated when I asked where we were to stand to wa employees inside the service department. It did not appear to be overly busy but employees seemed irritated when I asked where we were to stand to wait for our car. More
by SISSYBUG17233
Verified CustomerEmployees Worked With
Eric Montanez
December 03, 2020
Awesome service, the staff were professional, responsive and completed the work much faster than I anticipated. Now, more than ever it means a lot to get in and out of the service department. and completed the work much faster than I anticipated. Now, more than ever it means a lot to get in and out of the service department. More
by L. Marie
Employees Worked With
December 03, 2020
Everything was perfect. Good costumer service, service manager and cashier were very kind. Service manager took care of all my questions and the work was done fast. manager and cashier were very kind. Service manager took care of all my questions and the work was done fast. More
by RICARDO0611
Employees Worked With
Eduardo Rodriguez
December 03, 2020
Great service Recommend clean and vacuum all cars as Great service Recommend clean and vacuum all cars as standard service. Would be greatly appreciated! Car was serviced quickly. Very happy with sche Great service Recommend clean and vacuum all cars as standard service. Would be greatly appreciated! Car was serviced quickly. Very happy with schedule. Mats on floor also nice touch. More
by Cavsig
Employees Worked With
Eduardo Rodriguez, Eric Montanez
December 02, 2020
In the midst of Covid 19, the handling of the customers and service were outstanding. The service person Eric M. was friendly and accommodating towards addressing my car service need. Thank you! and service were outstanding. The service person Eric M. was friendly and accommodating towards addressing my car service need. Thank you! More
by Jmoore57918
Employees Worked With
Eric Montanez
December 02, 2020
Great people there From Scott Precin, Joey Gio, and Scott in the service department! Very friendly and went out of there way to make sure everything went smoothly! in the service department! Very friendly and went out of there way to make sure everything went smoothly! More
by EZTREESY
December 01, 2020
I have been a loyal customer of Rizza since 1988 because of their quality management, sales & service team. Always a pleasure to deal with. Thank you ! of their quality management, sales & service team. Always a pleasure to deal with. Thank you ! More
by Mustang Mark
Employees Worked With
Other Employees :
Pete Silva, Sarah & Layla, Bobby Driggers, Sarah Vargas
December 01, 2020
Joe Rizza Ford completed two recalls for me that I wasn’t even aware of yet! When the notices came in the mail for the recalls, I was so delighted that I could just disregard them because they were already t even aware of yet! When the notices came in the mail for the recalls, I was so delighted that I could just disregard them because they were already taken care of! More
by Bhamoud
Employees Worked With
Ike Mohammed
