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Joe Rizza Ford Lincoln
Orland Park, IL
2,880 Reviews
Our dealership is one of the premier dealerships in the country. Our commitment to customer service is second to none. We offer one of the most comprehensive parts and service department in the automotive industry.
Our primary concern is the satisfaction of our customers. Our online dealership was created to enhance the buying experience for each and every one of our internet customers. Please feel free to call us at the number listed below or send us an email using the contact us page.
Our Internet Department was developed in 1999. Mr. Rizza was aware that the Internet would be playing a integral part in the car business. Today each one of the Joe Rizza Dealerships has its own Internet Department staffed with trained and dedicated people.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 8:00 AM - 4:30 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 4:30 PM
Sunday Closed
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Showing 2,880 reviews
January 14, 2021
I have been coming here for years. The service is outstanding. I have never had to return for a job that was not done right. Excellent service department and personnel. I recommend Joe Rizza Ford. outstanding. I have never had to return for a job that was not done right. Excellent service department and personnel. I recommend Joe Rizza Ford. More
by CANDELERO
Verified CustomerEmployees Worked With
January 14, 2021
My service writer Jesse handled our electrical issue very professionally and was quick to offer us a complimentary Uber ride since our car needed to be there for awhile, then callled within a few hours to ex professionally and was quick to offer us a complimentary Uber ride since our car needed to be there for awhile, then callled within a few hours to explore everything that was done and it was all taken care of. More
by Brian L
Employees Worked With
Jesse
January 13, 2021
A job well done! Needed to get may paint and interior protection taken care of and they had me a courtesy car all ready to go and got me done inside of 5 hours! They finished ahead of time! Very nice co protection taken care of and they had me a courtesy car all ready to go and got me done inside of 5 hours! They finished ahead of time! Very nice courtesy car and very quick in and out! More
by Bruce
January 12, 2021
Very pleased with the prompt friendly courteous service ! From time of making my appointment to The time I picked up my vehicle from service ,flawless experience. From time of making my appointment to The time I picked up my vehicle from service ,flawless experience. More
by Caterina
Employees Worked With
Eric Montanez
January 12, 2021
Service was great. Just feel that the price for the service was a little high. The 15k mile service was nearly $110 which is high in comparison to my husband’s Camry, for example. service was a little high. The 15k mile service was nearly $110 which is high in comparison to my husband’s Camry, for example. More
by RITAJDOCKERY
Employees Worked With
Thomas serviced the car and Liz Black made arrangements by phone. I don’t remember the name if the gentleman who picked up my car, but he was great also.
January 12, 2021
Was told few hours wait and my car was ready in under an hour and a half! Great customer service! I loved having the opportunity to keep in touch via text! Thanks for all your help! hour and a half! Great customer service! I loved having the opportunity to keep in touch via text! Thanks for all your help! More
by Mnpoly15
Employees Worked With
Ike Mohammed
January 12, 2021
Fair price, fair price on my trade, easy to work with, delivered my new car to my place of business. Overall one my best car buys experiences. delivered my new car to my place of business. Overall one my best car buys experiences. More
by DAMORGAN0
Employees Worked With
January 12, 2021
FAst and efficient. Eduardo did a great job keeping me informed. Work was done on time. Just waiting on parts to finish the repair of truck. informed. Work was done on time. Just waiting on parts to finish the repair of truck. More
by Mike
January 12, 2021
Scott was very professional, informative and friendly. I will definitely keep bringing my Ford products to this clean, organized and very well maintained ford dealership! will definitely keep bringing my Ford products to this clean, organized and very well maintained ford dealership! More
by cman8876
Employees Worked With
