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Joe Rizza Ford Lincoln

Orland Park, IL

4.3
2,880 Reviews
Our dealership is one of the premier dealerships in the country. Our commitment to customer service is second to none. We offer one of the most comprehensive parts and service department in the automotive industry. Our primary concern is the satisfaction of our customers. Our online dealership was created to enhance the buying experience for each and every one of our internet customers. Please feel free to call us at the number listed below or send us an email using the contact us page. Our Internet Department was developed in 1999. Mr. Rizza was aware that the Internet would be playing a integral part in the car business. Today each one of the Joe Rizza Dealerships has its own Internet Department staffed with trained and dedicated people.
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8100 W 159th St

Orland Park, IL

60462

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Showing 2,880 reviews

January 20, 2021

$1500 for manifold gasket repair manufactured out of plastic. Ugh! Don’t know who I worked with. Just picked a name. Munoz to finish survey. More

by James E. Gierach
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jose Munoz
Jan 25, 2021 -

Joe Rizza Ford Lincoln responded

We would like to thank you for sharing this review. We appreciate your feedback as it helps us grow as a dealership. We will be sharing your comments with our team and we encourage you to contact us if you would like to further discuss your visit. Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com

January 19, 2021

Outstanding job and very nice people to deal with. The work was completed in a timely manner. I’ll definitely be using their service department again. More

by mikeengel5678
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott Sciaky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 22, 2021 -

Joe Rizza Ford Lincoln responded

Thank you for reviewing your service experience! We aim to provide time-efficient and exceptional service for our guests and we are proud that this was received during your time spent with us. If you have further needs or questions, please reach out! Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com

January 18, 2021

Considering the pandemic the experience was ok. The shop was clean and waiting area was spread out the service was good and pretty quick this time More

by KNOXTKE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott Sciaky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 21, 2021 -

Joe Rizza Ford Lincoln responded

Thanks for the great rating. We're pleased that everything went well for you. Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com

January 18, 2021

Awesome!!! Alexis Salas is a great salesman and was able to address any concerns my wife and I had . Great sales team ! Will buy again from Alexis ! More

by MAY9TH@sbcglobal.net
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Other Employees : Alexis Salas
Jan 21, 2021 -

Joe Rizza Ford Lincoln responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and I will be sure to relay to the team. Take care and have a great day. Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com

January 17, 2021

I must say That this was my best car shopping experience ever the salesman was very informative and he was answering every question of hours patiently, I highly recommend joe Rizza ford and Lincoln of Orlan More

by SAL2791
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott Precin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Isaias Remijio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bobby Driggers
Jan 21, 2021 -

Joe Rizza Ford Lincoln responded

Thank you for the glowing review! We take pride in our customer service and do whatever we can to have our customers leave happy. Please don’t hesitate to contact me or visit us if you need anything else. Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com

January 16, 2021

Scott the service advisor greeted me immediately. After discussing my repair he advised me on other possible issues. Scott text me contact information. Reasonable price and expedient. Always good service. More

by Dpb794
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott Sciaky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 21, 2021 -

Joe Rizza Ford Lincoln responded

We can’t thank you enough for writing this awesome review for our dealership! It was a pleasure to help you, and we look forward to doing so again. Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com

January 15, 2021

I brought my Ford Explorer in for scheduled maintenance. The servicing was performed in a professional And Timely fashion. Questions that I had were answered to my satisfaction. I highly recommend Rizza For More

by TOM Z
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott Sciaky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : DAVID CLASTER
Jan 21, 2021 -

Joe Rizza Ford Lincoln responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com

January 15, 2021

On time and efficient. Courteous and friendly. Thank you Jesse for being safe and welcoming during my visit. It was a pleasure to have my car serviced . More

by Paruszkiewiczl
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jesse
Jan 21, 2021 -

Joe Rizza Ford Lincoln responded

Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com

January 15, 2021

5 stars for all including the cashier.5 stars for all 5 stars for all including the cashier. 5 stars for all including the cashier. 5 stars for all including the cashier. 5 stars for all including the More

by SMARTIN22
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eduardo Rodriguez
Jan 21, 2021 -

Joe Rizza Ford Lincoln responded

Thank you for the five-star rating! Please keep us in mind if we can assist you with anything else, be it in service or sales. Until next time, take care! Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com

January 14, 2021

Service had the car 5 full days . Did not do all that was required. Did not keep me informed-Had to follow up on status. More

by JHCOUGHLIN
Price
Recommend Dealer
No
Employees Worked With
Eduardo Rodriguez, Tom Mackey
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