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Joe Rizza Ford Lincoln
Orland Park, IL
2,880 Reviews
Our dealership is one of the premier dealerships in the country. Our commitment to customer service is second to none. We offer one of the most comprehensive parts and service department in the automotive industry.
Our primary concern is the satisfaction of our customers. Our online dealership was created to enhance the buying experience for each and every one of our internet customers. Please feel free to call us at the number listed below or send us an email using the contact us page.
Our Internet Department was developed in 1999. Mr. Rizza was aware that the Internet would be playing a integral part in the car business. Today each one of the Joe Rizza Dealerships has its own Internet Department staffed with trained and dedicated people.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 8:00 AM - 4:30 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 4:30 PM
Sunday Closed
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Showing 2,880 reviews
January 25, 2021
The whole process of dropping my truck off Thomas having a rental ready was perfect. The Diesel tech Mark is very professional & knowledgeable about his craft. a rental ready was perfect. The Diesel tech Mark is very professional & knowledgeable about his craft. More
by chuck523
Verified CustomerEmployees Worked With
MARK DIESEL TECH, Tom Mackey
January 25, 2021
Easy to work with and is willing to go the extra mile to get you the car you want with the features that please you get you the car you want with the features that please you More
by BRADFORD1
Employees Worked With
January 25, 2021
As always excellent and professional service. The pick up / drop off service is the best. When looking for my next vehicle, I will absolutely look at Rizza. Easy to recommend this dealership to friends up / drop off service is the best. When looking for my next vehicle, I will absolutely look at Rizza. Easy to recommend this dealership to friends and family! More
by PAUL.BENETURSKI
Employees Worked With
January 25, 2021
Excellent service and took time to answer questions that I had and then demonstrated how to use the controls and written down instructions. Great day I had and then demonstrated how to use the controls and written down instructions. Great day More
by Vhitz
January 23, 2021
Everyone I came in contact were very professional & helpful. I was in for a oil change. However, since my last oil change, which was approximately 3 mo. Ago. I was shocked that it the price went from $ helpful. I was in for a oil change. However, since my last oil change, which was approximately 3 mo. Ago. I was shocked that it the price went from $55 to $98. Which is outrageous! Guess I’ll have to go elsewhere in the future. More
by Kathylken jordan
Employees Worked With
Jesse Ramirez
January 22, 2021
They stripped my lug nuts on my truck. Then I took my expo there 2 weeks later and they stripped the lugs on that. After I had my truck there I took it to discount tire for a TPS sensor and they said the expo there 2 weeks later and they stripped the lugs on that. After I had my truck there I took it to discount tire for a TPS sensor and they said the lugs where tightened so much that they split one of the lugs. I had to buy all new lugs for both my truck and my expo. I won’t be going back. More
by SG
Employees Worked With
I don’t know the names
January 21, 2021
Performed minor service without an appointment. Work was done promptly and accurately. Service advisor was friendly, helpful and communication was good. Appreciated the ‘New Year’ service coupon! done promptly and accurately. Service advisor was friendly, helpful and communication was good. Appreciated the ‘New Year’ service coupon! More
by KMC10
Employees Worked With
Eric Montanez
January 21, 2021
We purchased a certified preowned vehicle, and noticed a ding in the windshield a couple days later. We were encouraged to bring it back and it would be made right. After their attempt to correct it the spl ding in the windshield a couple days later. We were encouraged to bring it back and it would be made right. After their attempt to correct it the splits in the ding are even more noticeable. We were assured they would see what else could be done, and are waiting for that call-back. More
by SZMANN9
January 21, 2021
Always a great experience- efficient and thorough. The team there is excellent in their communication. The managers do a nice job of keeping me updated and finishing their work on time as promised. team there is excellent in their communication. The managers do a nice job of keeping me updated and finishing their work on time as promised. More
by kmdials
Employees Worked With
Eric Montanez
January 21, 2021
The service rep was very cordial and concerned for my needs . He took the time to check my battery which was a concern for me heading further into winter. needs . He took the time to check my battery which was a concern for me heading further into winter. More
by Vinny13
Employees Worked With
