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Joe Rizza Ford Lincoln

Orland Park, IL

4.3
2,880 Reviews
Our dealership is one of the premier dealerships in the country. Our commitment to customer service is second to none. We offer one of the most comprehensive parts and service department in the automotive industry. Our primary concern is the satisfaction of our customers. Our online dealership was created to enhance the buying experience for each and every one of our internet customers. Please feel free to call us at the number listed below or send us an email using the contact us page. Our Internet Department was developed in 1999. Mr. Rizza was aware that the Internet would be playing a integral part in the car business. Today each one of the Joe Rizza Dealerships has its own Internet Department staffed with trained and dedicated people.
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8100 W 159th St

Orland Park, IL

60462

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Showing 2,880 reviews

February 02, 2021

The work was of high quality work and very customer focused! I have always been very satisfied. I also love the concierge service which fits very well with my busy life. More

by MMSMITH
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric Montanez
Feb 05, 2021 -

Joe Rizza Ford Lincoln responded

We really appreciate you taking the time to leave a review about your experience at our Auto Body Shop. We're glad to hear that you felt the Joe Rizza Ford of Orland Park team went above and beyond to help out with your vehicle needs. Thank you again for your business. Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com

January 31, 2021

Jesse Ramirez is a great service manager. Also, I was provided with a ride home and back to Ford. I feel confident that my car is well cared for. More

by cmohler
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jesse Ramirez
Feb 03, 2021 -

Joe Rizza Ford Lincoln responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com

January 29, 2021

I went there to simply get a key made and program for my car. Professional, friendly and courteous. Felt like I was buying a new car. More

by jkermitn
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ike Mohammed
Feb 03, 2021 -

Joe Rizza Ford Lincoln responded

Thank you for the glowing review! We take pride in our customer service and do whatever we can to have our customers leave happy. Please don’t hesitate to contact me or visit us if you need anything else. Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com

January 29, 2021

Top notch,this is my first lincoln,always drove Acrua from Rizza great service there and now here at Lincoln the guys here are equally great. Bill Askew More

by BILLASKEW
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Luke Clarizio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tom Mackey
Feb 03, 2021 -

Joe Rizza Ford Lincoln responded

We are so glad to read that you had such a positive experience at our dealership! We can't wait to see you again soon. Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com

January 29, 2021

My experience was a good one, no pressure and lots of information. This Joe Rizza Lincoln dealership made me feel welcome. I bought a car! More

by LINDSEYBL
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Clifford Hensley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 03, 2021 -

Joe Rizza Ford Lincoln responded

Thanks for the kudos. We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. If there are any other automotive needs we can assist you with, please don't hesitate to let us know. Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com

January 28, 2021

Alan Huff is Professional and provides customer service excellence. His experience gave me confidence to trust the information I received was accurate. Expedient response time too. More

by Angmerc64
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alan Huff
Feb 02, 2021 -

Joe Rizza Ford Lincoln responded

Thanks for the kudos. We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. If there are any other automotive needs we can assist you with, please don't hesitate to let us know. Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com

January 28, 2021

Tom was an excellent rep for Joe Rizza. He was very professional and knowledgeable in answering my questions. He was helpful in arranging transportation to and from home. More

by DENNYPATSY
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tom Mackey
Feb 02, 2021 -

Joe Rizza Ford Lincoln responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com

January 27, 2021

Jesse in the service department was wonderful. He took care of our 2 recalls and kept us informed along the way. Very courteous and detail oriented. More

by H22ALDRIGE
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jesse
Feb 01, 2021 -

Joe Rizza Ford Lincoln responded

Thanks for the kudos. It is gratifying to hear that you were received quickly and kept informed of the progress of the work on your car. Please feel free to stop in or reach out to us if you have any questions for our staff. Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com

January 27, 2021

Liz Black found the truck for me. It was just what I was looking for. Every one was very professional. I would definitely consider buying my next car from you. More

by GARYSUMNER5714
Price
Recommend Dealer
Yes
Employees Worked With
Isaias Remijio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Liz Black
Feb 01, 2021 -

Joe Rizza Ford Lincoln responded

Thank you for the glowing review! We take pride in our customer service and do whatever we can to have our customers leave happy. Please don’t hesitate to contact me or visit us if you need anything else. Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com

January 27, 2021

Again I had great cooperation with this dealer in working on my car and will recommend them to any one I know who’s looking for a car More

by BRADFORD1
Customer Service
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eduardo Rodriguez
Feb 01, 2021 -

Joe Rizza Ford Lincoln responded

We are so glad to read that you had such a positive experience at our dealership! We can't wait to see you again soon. Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com

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