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Joe Rizza Ford Lincoln

Orland Park, IL

4.3
2,880 Reviews
Our dealership is one of the premier dealerships in the country. Our commitment to customer service is second to none. We offer one of the most comprehensive parts and service department in the automotive industry. Our primary concern is the satisfaction of our customers. Our online dealership was created to enhance the buying experience for each and every one of our internet customers. Please feel free to call us at the number listed below or send us an email using the contact us page. Our Internet Department was developed in 1999. Mr. Rizza was aware that the Internet would be playing a integral part in the car business. Today each one of the Joe Rizza Dealerships has its own Internet Department staffed with trained and dedicated people.
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8100 W 159th St

Orland Park, IL

60462

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Showing 2,880 reviews

February 11, 2021

they were very timely and professional. really appreciated the gentleman that helped me. they werent overly pushy and they helped me with best steps when i was given incorrect information over the More

by griffith.devon13
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott Sciaky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 17, 2021 -

Joe Rizza Ford Lincoln responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com

February 11, 2021

Love this place excellent service very nice people friendly and would use this service again and told my family and friends about the service had More

by Blackdollsheila45
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott Sciaky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bobby Driggers, Ike Mohammed, Eduardo Rodriguez, Eric Montanez, Tom Mackey
Feb 17, 2021 -

Joe Rizza Ford Lincoln responded

Sheila, thank you for writing such a great review about our dealership! We appreciate the feedback and are pleased that your service experience was so positive. We always do our best to make sure all of our customers leave completely satisfied with the maintenance work performed on their vehicle. We look forward to seeing you again. Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com

February 11, 2021

Cliff is very professional and efficient. The dealership is clean and everyone is friendly. I’ve always been satisfied with the service department. I’ve bought three cars from there and when I’m ready to bu More

by TGCOLLINS20
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Clifford Hensley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 18, 2021 -

Joe Rizza Ford Lincoln responded

Thanks for allowing us to help you. It is great to hear that you had such a positive and fulfilling dealership experience. We look forward to working with you or anyone you might send our way in the future. Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com

February 10, 2021

I have never meet a better group of people. Couldn’t be happier how Ike Mohammad my Service Advisor handled all my cars needs. Thank you all at Rizza More

by KATHLEEN10458
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Claster
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ike Mohammed
Feb 16, 2021 -

Joe Rizza Ford Lincoln responded

Kathleen, thank you for taking the time to write this fantastic review! Our team works very hard to ensure each of our customers are 100% satisfied with the overall experience. We look forward to working with you again! Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com

February 10, 2021

The parts department goes above and beyond expectations every time I go there! I spend around $50,000+ at this dealer just in parts and I will only be using them in the future! Rudy, Joe, Nick, and Brian a More

by Fleet
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian Plachy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rudy, Joe, Nick
Feb 16, 2021 -

Joe Rizza Ford Lincoln responded

Thank you for writing this fantastic review and giving our dealership such an excellent star rating! It's great to hear we were able to go above and beyond your expectations and provide you with a memorable experience. Feel free to call or stop by if there's anything else we can do for you. Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com

February 10, 2021

Salesperson was professional and friendly and went out his way to helpful strived to make your demands happen will definitely recommend Jim to anyone buying More

by MOSAS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jim Vertucci
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 16, 2021 -

Joe Rizza Ford Lincoln responded

Thank you so much for taking time out of your day to share your experience with everyone. We believe in attentive and professional customer service and we're glad that our team made such a great impression on you. Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com

February 10, 2021

I was very happy with the service as always 😊 everyone is very good 👍smiling 😃and maybe happy to be at work I am happy that I pick Joe Rizza. More

by CARLISLECARMEN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tom Mackey
Feb 16, 2021 -

Joe Rizza Ford Lincoln responded

Carlisle, thank you for writing such a great review about our dealership! We appreciate the feedback and are pleased that your service experience was so positive. We always do our best to make sure all of our customers leave completely satisfied with the maintenance work performed on their vehicle. We look forward to seeing you again. Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com

February 10, 2021

Al and Sarah are very nice & helpful. They make it a very enjoyable experience to be in the dealership. Great communication and desire to make sure the customer is happy. More

by JODITOLIMIERI
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Al Mirkiani
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eric Montanez, Sarah Vargas
Feb 16, 2021 -

Joe Rizza Ford Lincoln responded

Thank you for the glowing review! We take pride in our customer service and do whatever we can to have our customers leave happy. Please don’t hesitate to contact me or visit us if you need anything else. Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com

February 09, 2021

Outstanding service department kept me informed of the entire process. Techs hot it right the first time. I would recommend their service team to all More

by PAUL.MARSHALL8354
Customer Service
Recommend Dealer
Yes
Employees Worked With
Ike Mohammed, Eduardo Rodriguez
Feb 12, 2021 -

Joe Rizza Ford Lincoln responded

Thanks for the kudos. It is gratifying to hear that you were received quickly and kept informed of the progress of the work on your car. Please feel free to stop in or reach out to us if you have any questions for our staff. Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com

February 09, 2021

Rizza’s dealership has been very good taking care of my 2 vehicles. I rely on them to keep them rounding in top condition for over 22 years now. More

by RONDMENDEL63
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tom Mackey
Feb 12, 2021 -

Joe Rizza Ford Lincoln responded

Thank you so much for your feedback as well as your loyalty. We appreciate building long term customer relationships and we truly value your business. Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com

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