Joe Rizza Ford Lincoln

Bill your sales person is the most wonderful person for this type of job was totally professional and great at the knowage about the cars will recommend him to friends or family. this type of job was totally professional and great at the knowage about the cars will recommend him to friends or family. More

Was looking for a new car. Received a call from the internet department, quoted me on what I was looking for, emailed quoted, followed up. Appreciated the service received during the process. internet department, quoted me on what I was looking for, emailed quoted, followed up. Appreciated the service received during the process. More

Do not shop for a used vehicle here! These guys are the definition of "THAT" used car salesmen. Told my father and myself the car was in close to excellent condition but would not let us take it to our rep definition of "THAT" used car salesmen. Told my father and myself the car was in close to excellent condition but would not let us take it to our repairman to do a quality check and PROMISED that there was nothing wrong with it so we bought it (they also promised to have the side mirror fixed by the time I came to pick it up, which was also broken and they tried selling us the car without it). We took the car to our repairman who later told us the brakes were SHOT and the battery - that they told us was NEW - was almost dead and had no battery pan. And those are just the top 2 issues my repairman addressed. I am VERY upset with this dealership, do not let them take your money. More

Beware of any used cars from this dealership. I went there to purchase and older used car and was aware that it was an as-is sale. However, the salesmen assure you that their service department have ins there to purchase and older used car and was aware that it was an as-is sale. However, the salesmen assure you that their service department have inspected these cars for safety and mechanical soundness, so I was fine with as-is. But I bought the car and three weeks later heard a noise and after taking it back to Rizza found out that it needed a new engine. From what I have been told the problem with the engine would take longer than three weeks to develop and would have been apparent to the mechanics. Meaning the engine was bad when they sold it as a vehicle in good shape. The only thing they have done is to give me a rental for a few days and introduce to a mechanic who can do the work reasonably. Please beware of any used cars from this dealership. Make sure if you buy one to take it to an outside mechanic to have it checked, no matter what the salespeople say. I also had to wait a long time for the paperwork, the engine went out before I got my title. More

i love this dealership! everyone is very professional and the atmosphere is so relaxing.they have a wide selection of vehicles including colors and packaging options.im on vehicle #2. i will definitely r and the atmosphere is so relaxing.they have a wide selection of vehicles including colors and packaging options.im on vehicle #2. i will definitely return and continue to recommend joe rizza to my family and friends! More

We just purchased a 2012 Kia Soul and found the whole car buying experience relaxing and efficient. The salesman understood exactly what I wanted and responded to all of our questions with ease. Everyone w buying experience relaxing and efficient. The salesman understood exactly what I wanted and responded to all of our questions with ease. Everyone we met was courteous and the dealership appeared to be clean and well organized. I would definitely recommend people to check this place out. More

I recently bought a new 2012 Kia Optima SX Turbo from Joe Rizza Ford/Kia of Orland Park. My entire car buying experience from the finding the car I really wanted, to being shown all of the features in cars Rizza Ford/Kia of Orland Park. My entire car buying experience from the finding the car I really wanted, to being shown all of the features in cars of interest, to working with the sales team and finance department on an affordable choice; was hands down the best car buying experience I have ever had. Joe Rizza's choice of so many new vehicles and their hard working staff was exactly what I was looking for in my car buying experience. I have recommended Joe Rizza stores to my family and friends, as I plan on going back for future purchases. Thank you to everyone at Joe Rizza Ford/Kia for helping me buy the perfect car! Mike V. Tinley Park, IL More

Brought my 2006 Explorer in for service and when the Service Advisor called to tell me what needed to be fixed he quoted me a price that was a few hundred dollars less than what the EXTREMELY condescend Service Advisor called to tell me what needed to be fixed he quoted me a price that was a few hundred dollars less than what the EXTREMELY condescending and rude male cashier told me the total cost was when I went in to pick up my car later that day. And my 5 year extended warranty expired 3 months ago so of course, they just now figured out there actually was something wrong with my left turn signal that would cost a couple hundred dollars to fix even though I've brought it in to be fixed several times during my 5 year warranty and was told there was absolutely nothing wrong with it. Would never recommend this dealership to anyone. More

Bill was great from the word go. He understood what I was looking for and he contacted me when something came in that fit my needs. He even adapted to the way I like to communicate,(via email and text becau looking for and he contacted me when something came in that fit my needs. He even adapted to the way I like to communicate,(via email and text because I am so busy). He was great, worked with me on price and now I have the car I need. Gary Precin was great too, very nice man! Thanks for making something difficult so easy! Whne my husband is ready for his F150 that is where we will go! More

Our salesman was Frank Herrera. He did everything he could to earn our business. He was very informative and helpful throughout the entire sales process and helped us setup our Bluetooth phone with Sync could to earn our business. He was very informative and helpful throughout the entire sales process and helped us setup our Bluetooth phone with Sync, setup our navigation system, and showed us how to use all the great features on our new 2012 Ford Explorer Limited. Frank stayed pass closing time on two separate occasions to help us with the vehicle. He even threw in a full complimentary tank of gas and a complimentary oil change for our new vehicle. We received a great value from Frank and Gary Precin. Gary Precin is a very friendly, professional, and personable individual who works hard on building a customer relationship and approving great sales prices. Bob Rosson is top-notch and committed to product quality and customer service excellence. It really shows that Bob puts his customer satisfaction first. I pick up a genuine warmth and caring attitude from Bob. Bob clearly explained the optional warranty, sourced our after-market running boards, seal coatings, and made sure any scratches were buffed out or repaired. Bob ensured that our demo vehicle was restored to showroom quality before final delivery. Bill from finance (didn't get his last name) was also patient with us and clearly outlined all the financial details within our sales contract so that we clearly understood everything. Overall the sales and service of our Ford vehicle from Rizza Ford was extremely satisfying. More