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Joe Rizza Ford Lincoln

Orland Park, IL

4.3
2,880 Reviews
Our dealership is one of the premier dealerships in the country. Our commitment to customer service is second to none. We offer one of the most comprehensive parts and service department in the automotive industry. Our primary concern is the satisfaction of our customers. Our online dealership was created to enhance the buying experience for each and every one of our internet customers. Please feel free to call us at the number listed below or send us an email using the contact us page. Our Internet Department was developed in 1999. Mr. Rizza was aware that the Internet would be playing a integral part in the car business. Today each one of the Joe Rizza Dealerships has its own Internet Department staffed with trained and dedicated people.
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8100 W 159th St

Orland Park, IL

60462

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Showing 2,880 reviews

March 08, 2021

So i got up early Saturday for an oil change because it was first come first serve and it was 8 cars before I'm thinking this will be all day,how wrong I was,within an hour the service rep Eric got me in a More

by Trasell
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric Montanez
Mar 10, 2021 -

Joe Rizza Ford Lincoln responded

Thanks for the great feedback! We're very happy that Eric was there to give you the customer service we know you deserve! Thank you and we look forward to seeing you again! Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com

March 08, 2021

Great customer service, very covid safe environment. Will definitely do business with Rizza Ford again. Brandy was amazing. The other sells people were also nice and very patient. More

by Freda C.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brandy Gallegos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 10, 2021 -

Joe Rizza Ford Lincoln responded

Thank you so much for the nice review, Freda! We really appreciate this feedback and I'll be certain to share your compliments with Brandy and the rest of the staff. We pride ourselves on offering high-quality customer service, and I'm glad we were able to take care of you. It was our pleasure! Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com

March 06, 2021

I'm always pleased with the service I get from Rizza Ford service department and sale i brought 2 vehicles from their and plan on buying another vehicle from Rizza Ford More

by RICANS_89
Customer Service
Recommend Dealer
Yes
Employees Worked With
Eric Montanez, Tom Mackey
Mar 10, 2021 -

Joe Rizza Ford Lincoln responded

Thank you so much for your feedback as well as your loyalty. We appreciate building long term customer relationships and we truly value your business. Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com

March 05, 2021

Nice people Great service and prompt The whole process was a pleasure and that's saying a lot in todays world Thank God for Joe Rizza and his staff More

by EMIL.SCHULLO
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
George Kraft
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 10, 2021 -

Joe Rizza Ford Lincoln responded

We appreciate the kind words, Emil! We look forward to seeing you again in the future! Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com

March 05, 2021

Bobby, took great care of my car. It looks great and it only took a few days to repair. I would highly recommend bringing your car here. Thank you! More

by BLKDIRT
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Luke Clarizio and Joe Rizza, Bobby Driggers
Mar 10, 2021 -

Joe Rizza Ford Lincoln responded

Thank you for taking the time to write this review! Our highest priority is satisfying our guests and we are delighted to know that Bobby made sure your concern was addressed properly. We look forward to working with you again and if there are other things you need assistance with, do not hesitate to contact us. Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com

March 05, 2021

Very helpful and accomidating. Bought 2 cars that day. Rizza made the whole process easy. Doug from finance was great. Made my sons first car buying experience a pleasent one. More

by MSSBL1204
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Raul Hernandez
Mar 10, 2021 -

Joe Rizza Ford Lincoln responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com

March 04, 2021

Service was very friendly and curious.They did exactly Service was very friendly and curious. They did exactly what they said and notified me when my car was ready for pick up and ontime More

by BEVJUK
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jim Vertucci
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tom Mackey
Mar 09, 2021 -

Joe Rizza Ford Lincoln responded

Thank you for writing such a great review about our dealership! We appreciate the feedback and are pleased that your service experience was so positive We always do our best to make sure all of our customers leave completely satisfied with the work performed on their vehicle. We look forward to seeing you again. Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com

March 04, 2021

Communication was good and customer service in the repair department was good. I think Eduardo assisted me and my wife in a timely fashion with information and answers. More

by Silknclassybc
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eduardo Rodriguez
Mar 09, 2021 -

Joe Rizza Ford Lincoln responded

Thanks for the kudos. It is gratifying to hear that you were received quickly and kept informed of the progress of the work on your car. Please feel free to stop in or reach out to us if you have any questions for our staff. Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com

March 04, 2021

Went from contacting them to buying the car in less than three days! They were fast, professional and made it a fantastic experience! Already bought two vehicles with them and cannot wait to buy my third More

by ColinG
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Julia Luna
Mar 09, 2021 -

Joe Rizza Ford Lincoln responded

Colin, thank you for taking the time to provide us such great feedback! We are always excited to hear of yet another customer leaving happy in an awesome car! If you have any questions about your new vehicle you can reach out to any of us and we will help out. Thank you for choosing Joe Rizza Ford of Orland Park! Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com

March 04, 2021

Joe Rizza Lincoln has the most accommodating and compassionate employees I’ve ever met. Ike Mohamed in the service department and Nick who handles loaner cars went way above and beyond to help me ge More

by DLPIN112
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nick who handles loaner cars, Ike Mohammed
Mar 09, 2021 -

Joe Rizza Ford Lincoln responded

Thank you for the glowing review! We take pride in our customer service and do whatever we can to have our customers leave happy. Please don’t hesitate to contact me or visit us if you need anything else. Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com

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