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Joe Rizza Ford Lincoln

Orland Park, IL

4.3
2,879 Reviews
Our dealership is one of the premier dealerships in the country. Our commitment to customer service is second to none. We offer one of the most comprehensive parts and service department in the automotive industry. Our primary concern is the satisfaction of our customers. Our online dealership was created to enhance the buying experience for each and every one of our internet customers. Please feel free to call us at the number listed below or send us an email using the contact us page. Our Internet Department was developed in 1999. Mr. Rizza was aware that the Internet would be playing a integral part in the car business. Today each one of the Joe Rizza Dealerships has its own Internet Department staffed with trained and dedicated people.
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8100 W 159th St

Orland Park, IL

60462

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Showing 2,879 reviews

January 17, 2014

I love my car!! Greg was great an very helpful. The staff was great also! Wish my payment was cheaper and they should have thrown in a remote start for making us wait 4days to find out if we got the car or n More

by poopi1013
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
greg , Greg Furmanek
Jan 20, 2014 -

Joe Rizza Ford Lincoln responded

Thank you for your positive review! Our entire team works hard to create an enjoyable car-buying experience, and I'm pleased to know that Greg took great care of you during your visit. I'll be sure to pass along your compliments to him. I hope you're enjoying your new car! Please let us know if we may be of service to any of your future automotive needs. Also, be sure to follow us on Facebook and Twitter for service specials and other fun stuff. Kind regards, Linda Tew Marketing Director ltew@rizzacars.com

January 03, 2014

Joe was excellent through the entire process of purchasing our new Ford Fusion. He worked with us to obtain the deal we were looking for and we are both very happy. More

by Mbrasch
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe Vlastelica
Jan 06, 2014 -

Joe Rizza Ford Lincoln responded

Thank you for the great review! Quality customer service is our top priority, and I'm glad to hear that Joe V provided you with such an excellent car-buying experience. I'll be sure to pass along your compliments to him. We appreciate your business, and I hope you're enjoying your new Fusion! Please keep us updated if there's anything else we can do for you. Also, be sure to follow us on Twitter and Facebook for exclusive offers and other fun stuff. Best regards, Linda Tew Marketing Director ltew@rizzacars.com

December 12, 2013

I had a great experience at Joe Rizza Ford, in Orland Park, IL. The auto salesman that was working with me was very informative, throughout the entre process and very friendly. I would definitely recco More

by misstheresse
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe Vlastelica
Dec 13, 2013 -

Joe Rizza Ford Lincoln responded

Thank you for taking the time to tell us about your visit and giving us this perfect score rating! Joe is an important part of our team and strives to make sure all his guests feel welcome. I am pleased to hear you did have an enjoyable visit. Please feel free to call or stop by if you have any questions or concerns. We look forward to seeing you again. Best regards, Linda Tew Marketing Director ltew@rizzacars.com

November 29, 2013

The customer service i tecieved was excellent.They told me everything i needed to know instead of what i wanted to hear.There was no pressure involed,i really felt comfortable in choosing the right vehicle More

by carlbracey113
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dec 02, 2013 -

Joe Rizza Ford Lincoln responded

Thank you so much for the great review! I'm happy to hear that you were made comfortable throughout the entire purchase. We understand that shopping for a vehicle can often be daunting, therefore our team strives to provide a relaxing and accommodating car-shopping experience. We hope to be able to serve any of your future automotive needs! In the meantime, be sure to connect with us on Facebook and Twitter. Best regards, Linda Tew Marketing Director ltew@rizzacars.com

November 22, 2013

I have not purchased an American made vehicle in quite sometime. It was a very pleasant experience dealing with the sales staff at Rizza. I purchased a Fusion Energi which I was not familiar with as far a More

by bobbysea
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nov 25, 2013 -

Joe Rizza Ford Lincoln responded

Many thanks for the 5-star review! Our team does its best to make the car buying process an enjoyable one, and I'm happy to hear that was the case during your visit. The Fusion Energi is a great car, and I hope you're enjoying it! I appreciate your recommendation as well. We look forward to serving you again in the future. Also, take a moment to visit our Facebook and Twitter pages for additional content and service specials. Best regards, Linda Tew ltew@rizzacars.com

November 20, 2013

My service advisor always kept me informed about what needed to be done. He was very friendly and knowledgable. The price for the work done was good. More

by AntosKathy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott Sciaky
Nov 21, 2013 -

Joe Rizza Ford Lincoln responded

Friendly and knowledgeable customer service is exactly what we strive for! I'm very happy to hear this was your experience with us. Thank you for sharing. Please keep us updated if we can do anything else for you in the future. You may also be interested in stopping by our Facebook and Twitter pages for our latest news and service specials. Best regards, Linda Tew Marketing Director ltew@rizzacars.com

November 12, 2013

WOW!! Where do I start? My experience at Joe Rizza Ford was absolutely wonderful, everyone was extremely friendly and polite. "Joe V." an "James" kept me involved through out the entire process, and worked More

by aviatorsolo
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Other Employees : james , Joe Vlastelica
Nov 13, 2013 -

Joe Rizza Ford Lincoln responded

It's great to hear from satisfied customers; thank you for sharing! We strive to make the car-buying experience an enjoyable one, and I'm happy to know that your visit with us was so positive. Joe and James are both valuable members of our team and will be pleased to hear that their hard work did not go unnoticed. If you'd like to stay connected with exclusive content and service specials, feel free to visit our Facebook and Twitter pages. And, if there's anything else we can do for you, please don't hesitate to contact us. Best, Linda Tew Marketing Director LTew@Rizzacars.com

November 05, 2013

Excellent Service from Emanuel! Great salesman! I've never had a better experience in the last 25 years of car buying! Will be a customer for many years to come! More

by Kelly Wright
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Emanuel Washington
Nov 06, 2013 -

Joe Rizza Ford Lincoln responded

I'm excited to hear about your great experience with us. Thank you for this great review. Emanuel is a valued employee, and he'll be happy to know he has another satisfied customer. We look forward to serving you in the future. Also, I hope that you'll find us on Facebook and Twitter for exclusive content and specials. Linda Tew- Marketing Director LTew@Rizzacars.com

October 30, 2013

Mr. Vlastelica was very patient with me as I considered two different cars, he was respectful of all my questions and was nice to walk me thru the leasing process. I thought salesmen were supposed to be pu More

by landrea18
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe Vlastelica
Oct 31, 2013 -

Joe Rizza Ford Lincoln responded

Congrats on your new vehicle! I am thrilled to hear that Joe was patient and took the necessary time to help you select your car. Purchasing a vehicle is a huge decision and Joe is excellent at helping customers through this process. If there is anything else you need, please don't hesitate to ask. Best, Linda Tew- Marketing Director LTew@Rizzacars.com

October 23, 2013

All our experiences with Joe Rizza Ford have been positive. Gary and Mike Precin were wonderful to work with. We love our new car and recommend Joe Rizza Ford! More

by lyndaw1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Other Employees : Mike Precin
Oct 23, 2013 -

Joe Rizza Ford Lincoln responded

Thank you for the kind words! Excellent customer service is our top priority and Gary and Mike are testaments to this. I am pleased that they were able to guide you through the process. Welcome to the family and thanks again for your your business, we really appreciate it. Also, be sure to connect with us via Facebook and Twitter to stay up-to-date on service specials and manufacturer news. Best, Linda Tew- Marketing Director LTew@Rizzacars.com

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