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Joe Rizza Ford Lincoln

Orland Park, IL

4.3
2,879 Reviews
Our dealership is one of the premier dealerships in the country. Our commitment to customer service is second to none. We offer one of the most comprehensive parts and service department in the automotive industry. Our primary concern is the satisfaction of our customers. Our online dealership was created to enhance the buying experience for each and every one of our internet customers. Please feel free to call us at the number listed below or send us an email using the contact us page. Our Internet Department was developed in 1999. Mr. Rizza was aware that the Internet would be playing a integral part in the car business. Today each one of the Joe Rizza Dealerships has its own Internet Department staffed with trained and dedicated people.
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8100 W 159th St

Orland Park, IL

60462

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Showing 2,879 reviews

August 31, 2018

New Lincoln MKZ purchased Excellent and professional service by Jose . I had a specific car that Jose was able to locate for us and promptly had it delivered to us. More

by KWIKCLASSIC
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gary Precin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jose Munoz
Sep 26, 2018 -

Joe Rizza Ford Lincoln responded

Thank you for writing this amazing review for our team! We always appreciate customer feedback, and we are pleased to hear that our team provided a comfortable and welcoming visit. We hope to earn the opportunity to work with you again in the future. Please let us know if you have any questions. Best regards, Rawan Altaher - raltaher@rizzacars.com

August 31, 2018

nothing but trust I have been going to this store for over 20 years. I trust their salesman as well as their service people. They never mislead me. More

by DCLASTER
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lauren Kutsche
Sep 26, 2018 -

Joe Rizza Ford Lincoln responded

Thanks for the wonderful review of your recent visit to our dealership. We strive for 100% customer satisfaction for each and every experience and we hope you enjoy your vehicle for a long time to come. It was truly a pleasure working with you. Best regards, Rawan Altaher - raltaher@rizzacars.com

August 31, 2018

Wonderful!!! Lee was GREAT!!!! Wonderful !!! Lee was extremely helpfully !! I have bought ford cars from other dealerships and he really was very patient and took his time with me. More

by MELLIE.PETKUNAS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lee Richardson
Sep 26, 2018 -

Joe Rizza Ford Lincoln responded

Thanks for the wonderful review of your recent visit to our dealership. We strive for 100% customer satisfaction for each and every experience and we hope you enjoy your vehicle for a long time to come. It was truly a pleasure working with you. Best regards, Rawan Altaher - raltaher@rizzacars.com

August 31, 2018

Good. but you forgot my carwas I got an oil change and A/C charge. That was done. However, I also had a coupon for a free birthday car wash, but you didn't wash my fine Blusion. More

by POKEYRUNNER7
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric
Sep 26, 2018 -

Joe Rizza Ford Lincoln responded

We would like to thank you for sharing this review. We appreciate your feedback as it helps us grow as a dealership. We will be sharing your comments with our team and we encourage you to contact us if you would like to further discuss your visit. Best regards, Rawan Altaher - raltaher@rizzacars.com

August 31, 2018

Scott is Fantastic I have been buying cars from Rizza Buick and for the last 6+ yrs Rizza Ford. During all this time I have dealt with Lee Richardson and and Scott in Se More

by bruce
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott Sciaky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 26, 2018 -

Joe Rizza Ford Lincoln responded

Thank you so much for taking time out of your day to share your experience with everyone. We believe in attentive and professional customer service and I'm glad that our team made such a great impression on you. Best regards, Rawan Altaher - raltaher@rizzacars.com

August 31, 2018

Very good Friendl staff.The work was done in a reasonable time.The work performed was done completely to my satisfaction.I was quite satisfied and would bring m More

by RPY01
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eddie
Sep 26, 2018 -

Joe Rizza Ford Lincoln responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Best regards, Rawan Altaher - raltaher@rizzacars.com

August 31, 2018

Regular maintenance I took my Flex in for service and IKE the service writer had me in and out in record time. He made sure everything was addressed as requested for my s More

by TOMMYGUNS111
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bruno Bon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ike Mohammed
Sep 26, 2018 -

Joe Rizza Ford Lincoln responded

We can’t thank you enough for writing this awesome review for our dealership! It was a pleasure to serve you, and we look forward to doing so again. Best regards, Rawan Altaher - raltaher@rizzacars.com

August 31, 2018

AC/overheating issue Initial "emergency" was handled well; service appointment solved the problem, and rental at Enterprise was efficient and convenient. Eduardo, Ike & Ri More

by JCFISH57
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eduardo Rodruguez, service writer, Ike Mohammed
Sep 26, 2018 -

Joe Rizza Ford Lincoln responded

Thank you for the glowing review! We take pride in our customer service and do whatever we can to have our customers leave happy. Please don’t hesitate to contact me or visit us if you need anything else. Best regards, Rawan Altaher - raltaher@rizzacars.com

August 31, 2018

Best Maintenance and Service ⭐️⭐️⭐️⭐️⭐️ I’ve beem coming to Joe Rizza for 17 years. All of my FORD trucks are from Joe Rizza Ford. All of my service and Maintenance performed there. Always t More

by ARUSTYDODGE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott Precin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gary Precin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bob Rawson
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Claster
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lou Vieceli and Mark Stephens ??????????, Lauren Kutsche, Mike Precin
Sep 26, 2018 -

Joe Rizza Ford Lincoln responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and I will be sure to relay to the team. Take care and have a great day. Best regards, Rawan Altaher - raltaher@rizzacars.com

August 31, 2018

Awesome Customer Service Recently arrived at dealership for routine maintenance. I was told that there was quite a back up and expected to hear that I would need to return an More

by bkdavis48
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eduardo Joe
Sep 26, 2018 -

Joe Rizza Ford Lincoln responded

Thank you so much for taking the time to share your kind words about your experience with us! We love our happy customers and are honored to have you as part of our family. Please always feel free to reach out if you need anything – be it sales or service! Best regards, Rawan Altaher - raltaher@rizzacars.com

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