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Joe Rizza Ford Lincoln
Orland Park, IL
2,884 Reviews
Our dealership is one of the premier dealerships in the country. Our commitment to customer service is second to none. We offer one of the most comprehensive parts and service department in the automotive industry.
Our primary concern is the satisfaction of our customers. Our online dealership was created to enhance the buying experience for each and every one of our internet customers. Please feel free to call us at the number listed below or send us an email using the contact us page.
Our Internet Department was developed in 1999. Mr. Rizza was aware that the Internet would be playing a integral part in the car business. Today each one of the Joe Rizza Dealerships has its own Internet Department staffed with trained and dedicated people.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 8:00 AM - 4:30 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 4:30 PM
Sunday Closed
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Showing 2,884 reviews
August 31, 2018
It was very professional and fast I went there for a oil change and 5000 maintenance.They checked me in and took of the whole process in a matter of about 1hour.The service experience I went there for a oil change and 5000 maintenance.They checked me in and took of the whole process in a matter of about 1hour.The service experience I have had has all been great. More
by DAVEEVANS693
Verified CustomerEmployees Worked With
Lauren Kutsche, Lee Richardson, Vince Ventrella
August 31, 2018
Great experience. Everyone was helpful. Form the moment we arrived until we left, the staff at Joe Rizza was friendly and welcoming. They answered all our questions and made the buying expe Form the moment we arrived until we left, the staff at Joe Rizza was friendly and welcoming. They answered all our questions and made the buying experience very easy and comfortable. More
by DVILLAR
Employees Worked With
August 31, 2018
Great Service Questions answered, kind polite people. Understood my time was valuable. Kept my up to date with the status of my service needs. Didnt push unnecessa Questions answered, kind polite people. Understood my time was valuable. Kept my up to date with the status of my service needs. Didnt push unnecessary repairs on me. More
by cd12318
Employees Worked With
Eduardo
August 31, 2018
Very pleasant The service agent acted in a professional manner. The time it took to achieve my service was well within limits. The shuttle service was great to be a The service agent acted in a professional manner. The time it took to achieve my service was well within limits. The shuttle service was great to be able to take me home. You’ll get all of my service calls thank you More
by harris1134
Employees Worked With
Lauren Kutsche
August 31, 2018
Great Experiance with Al Mirkiani Al, was a wonderful knowledgeable salesman at Rizza Lincoln. He made the sales purchase of our Lincoln Continental go so smoothly. Next time your in t Al, was a wonderful knowledgeable salesman at Rizza Lincoln. He made the sales purchase of our Lincoln Continental go so smoothly. Next time your in the market for a Ford or Lincoln, go see Al Mirkiani! More
by Italianlube
Employees Worked With
August 31, 2018
Fantastic I dealt with Eduardo multiple times in the service department who does an outstanding job. Would recommend anyone to go to Joe Rizza ford for all you I dealt with Eduardo multiple times in the service department who does an outstanding job. Would recommend anyone to go to Joe Rizza ford for all your service needs More
by FILETTI68
Employees Worked With
Eduardo
August 31, 2018
Body Shop Excellence Rizza body shop is the definition of professional. Bob, manager, is extremely knowledgeable and an all-around nice man. His people skills are excelle Rizza body shop is the definition of professional. Bob, manager, is extremely knowledgeable and an all-around nice man. His people skills are excellent. From estimate to work completion he kept me fully informed of the vehicle's status. I was impressed by the shop's efficiency and quality of work. More
by HappyEscapeOwner
Employees Worked With
Bobby Driggers
August 31, 2018
Had navigation repair work Joe Rizza is a wonderful person to deal with! The service department; can use a little more acknowledgment of a wrongful navigation that was in my 20 Joe Rizza is a wonderful person to deal with! The service department; can use a little more acknowledgment of a wrongful navigation that was in my 2017 mkc. & it took 2 Times in the service department to get it right More
by BBENIGNO21
August 31, 2018
Absolutely awesome buying experience What a pleasant experience this was. The Rizza Team was polite, professional and first class service through the entire process. I will definitely be What a pleasant experience this was. The Rizza Team was polite, professional and first class service through the entire process. I will definitely be back. More
by JESSE.ALEJOS
August 31, 2018
Transmission issues Greeted with welcoming attitude. Assessed issue thoroughly with multiple experts. Reassured me there was not a repairable situation. Advised me to mo Greeted with welcoming attitude. Assessed issue thoroughly with multiple experts. Reassured me there was not a repairable situation. Advised me to monitor and notify service if issue arises again More
by jimco141
