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Joe Rizza Ford Lincoln
Orland Park, IL
2,879 Reviews
Our dealership is one of the premier dealerships in the country. Our commitment to customer service is second to none. We offer one of the most comprehensive parts and service department in the automotive industry.
Our primary concern is the satisfaction of our customers. Our online dealership was created to enhance the buying experience for each and every one of our internet customers. Please feel free to call us at the number listed below or send us an email using the contact us page.
Our Internet Department was developed in 1999. Mr. Rizza was aware that the Internet would be playing a integral part in the car business. Today each one of the Joe Rizza Dealerships has its own Internet Department staffed with trained and dedicated people.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 8:00 AM - 4:30 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 4:30 PM
Sunday Closed
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Showing 2,879 reviews
August 31, 2018
Fantastic I dealt with Eduardo multiple times in the service department who does an outstanding job. Would recommend anyone to go to Joe Rizza ford for all you I dealt with Eduardo multiple times in the service department who does an outstanding job. Would recommend anyone to go to Joe Rizza ford for all your service needs More
by FILETTI68
Verified CustomerEmployees Worked With
Eduardo
August 31, 2018
Body Shop Excellence Rizza body shop is the definition of professional. Bob, manager, is extremely knowledgeable and an all-around nice man. His people skills are excelle Rizza body shop is the definition of professional. Bob, manager, is extremely knowledgeable and an all-around nice man. His people skills are excellent. From estimate to work completion he kept me fully informed of the vehicle's status. I was impressed by the shop's efficiency and quality of work. More
by HappyEscapeOwner
Employees Worked With
Bobby Driggers
August 31, 2018
Had navigation repair work Joe Rizza is a wonderful person to deal with! The service department; can use a little more acknowledgment of a wrongful navigation that was in my 20 Joe Rizza is a wonderful person to deal with! The service department; can use a little more acknowledgment of a wrongful navigation that was in my 2017 mkc. & it took 2 Times in the service department to get it right More
by BBENIGNO21
August 31, 2018
Absolutely awesome buying experience What a pleasant experience this was. The Rizza Team was polite, professional and first class service through the entire process. I will definitely be What a pleasant experience this was. The Rizza Team was polite, professional and first class service through the entire process. I will definitely be back. More
by JESSE.ALEJOS
August 31, 2018
Transmission issues Greeted with welcoming attitude. Assessed issue thoroughly with multiple experts. Reassured me there was not a repairable situation. Advised me to mo Greeted with welcoming attitude. Assessed issue thoroughly with multiple experts. Reassured me there was not a repairable situation. Advised me to monitor and notify service if issue arises again More
by jimco141
August 31, 2018
Professional service Always received 5 star service from experienced service personnel and service technicians. Serviced my vehicle as needed never asking or trying to ups Always received 5 star service from experienced service personnel and service technicians. Serviced my vehicle as needed never asking or trying to upsell not needed services. More
by WMPMARSHALL
Employees Worked With
Other Employees :
Bobby Driggers, Lauren Kutsche, Vince Ventrella
August 31, 2018
a great job. Took me without an appointment and did a great job. They even washed my car and vacuumed the inside so it was returned to me in great shape. Took me without an appointment and did a great job. They even washed my car and vacuumed the inside so it was returned to me in great shape. More
by drjcw
Employees Worked With
August 31, 2018
Great service and great response time ..sales , parts, and service . Had to take car back for some follow up work after the initial purchase. The Rizza team follow and great response time ..sales , parts, and service . Had to take car back for some follow up work after the initial purchase. The Rizza team followed up with me numerous times to insure they were getting the right parts and that I was happy. The team did a great job. More
by JLATTZ
August 31, 2018
Great and pretty easy George and Mark worked hard to get the deal done. They were very helpful and did most of the deal over phone. When it was time to make they deal I cam George and Mark worked hard to get the deal done. They were very helpful and did most of the deal over phone. When it was time to make they deal I came in the store and was in and out pretty fast. Thanks guys! Jay More
by JPOTRZEBSKI
August 31, 2018
Small dent on passenger door We had some fire work damage to the car it had a small dent that they pulled out at no charge and cleaned the car also We had some fire work damage to the car it had a small dent that they pulled out at no charge and cleaned the car also More
by MIGHTYNEWTRON
