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Joe Rizza Ford Lincoln
Orland Park, IL
2,879 Reviews
Our dealership is one of the premier dealerships in the country. Our commitment to customer service is second to none. We offer one of the most comprehensive parts and service department in the automotive industry.
Our primary concern is the satisfaction of our customers. Our online dealership was created to enhance the buying experience for each and every one of our internet customers. Please feel free to call us at the number listed below or send us an email using the contact us page.
Our Internet Department was developed in 1999. Mr. Rizza was aware that the Internet would be playing a integral part in the car business. Today each one of the Joe Rizza Dealerships has its own Internet Department staffed with trained and dedicated people.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 8:00 AM - 4:30 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 4:30 PM
Sunday Closed
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Showing 2,879 reviews
September 03, 2018
Service & oil change Went in to check brakes and receive an oil change.service worker found the proble with the brakes before it turned into something much larger that wou Went in to check brakes and receive an oil change.service worker found the proble with the brakes before it turned into something much larger that would have been at great cost. More
by renifremault
Verified CustomerEmployees Worked With
September 03, 2018
Warranty issue My exhaust now has a leak after warranty work was done everything else was done on time and I was satisfied with the final results My exhaust now has a leak after warranty work was done everything else was done on time and I was satisfied with the final results More
by MURABITO54
Employees Worked With
Eric Montanez
September 03, 2018
Sales review Jose was great in assisting in locating the vehicle we wanted. He went to the extreme to help us. Cudoos to Jose for his help Thanks Mike Jose was great in assisting in locating the vehicle we wanted. He went to the extreme to help us. Cudoos to Jose for his help Thanks Mike More
by michael.prostka
Employees Worked With
Jose Munoz
September 03, 2018
Service/Oil change & Filters RIZZA’s SERVICE AND STAFF ALWAYS SEEM TO GO ABOVE AND TO MAKE CUSTOMERS(me) FEEL COMFORTABLE & WELCOME. I’VE PURCHASED FROM OTHER DEALERSHIPS, BUT RE RIZZA’s SERVICE AND STAFF ALWAYS SEEM TO GO ABOVE AND TO MAKE CUSTOMERS(me) FEEL COMFORTABLE & WELCOME. I’VE PURCHASED FROM OTHER DEALERSHIPS, BUT RETURN TO RIZZA FOR SERVICE More
by GLAMRGRL6334
Employees Worked With
September 03, 2018
Awesome customer service The concierge service is a wonderful feature and a Car loner you can't beat it. I would recommend Joe Rizza service department to all my friends and f The concierge service is a wonderful feature and a Car loner you can't beat it. I would recommend Joe Rizza service department to all my friends and family. More
by Kaelind55
Employees Worked With
Lauren Kutsche
September 02, 2018
Over 2 1/2 hour wait for oil change Terrible customer service car was done sitting out side no one notified me then no one could find paperwork everyone went to lunch while I was waitin Terrible customer service car was done sitting out side no one notified me then no one could find paperwork everyone went to lunch while I was waiting More
by REICHMA2
Employees Worked With
Ike Mohammed, Eduardo Rodriguez
September 02, 2018
Recall Took my car in so that a recall could be performed along with other quick issues under warranty and an oil change. Could lecdays later checked the inv Took my car in so that a recall could be performed along with other quick issues under warranty and an oil change. Could lecdays later checked the invoice and realized the recall was never performed. Called JRFord and they said it had not been done AND there 2 recalls. Now I have to take another day from work to get it done. More
by Pegasus1
Employees Worked With
Don’t remember name
September 02, 2018
Service done quickly It is always a pleasure to visit Rizza Ford / Lincoln as they take excellent care of our car and while we are waiting we get a chance to look at othe It is always a pleasure to visit Rizza Ford / Lincoln as they take excellent care of our car and while we are waiting we get a chance to look at other models on the floor. More
by CARLASKITCHEN13
September 02, 2018
Excellent service! My first time as a Lincoln owner and as a customer at Joe Rizza Lincoln in Orland Park They’re concierge service for my oil change is wonderful! My first time as a Lincoln owner and as a customer at Joe Rizza Lincoln in Orland Park They’re concierge service for my oil change is wonderful! More
by DLPIN112
Employees Worked With
Luke is my salesman extraordinaire!, Lauren Kutsche
September 02, 2018
Service the service staff always takes excellent care of my car and they provide service quickly and explains what work was done. I had front brakes put the service staff always takes excellent care of my car and they provide service quickly and explains what work was done. I had front brakes put on my car More
by DNO1405
Employees Worked With
Ryan Rioux, Lauren Kutsche
