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Joe Rizza Ford Lincoln

Orland Park, IL

4.3
2,880 Reviews
Our dealership is one of the premier dealerships in the country. Our commitment to customer service is second to none. We offer one of the most comprehensive parts and service department in the automotive industry. Our primary concern is the satisfaction of our customers. Our online dealership was created to enhance the buying experience for each and every one of our internet customers. Please feel free to call us at the number listed below or send us an email using the contact us page. Our Internet Department was developed in 1999. Mr. Rizza was aware that the Internet would be playing a integral part in the car business. Today each one of the Joe Rizza Dealerships has its own Internet Department staffed with trained and dedicated people.
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8100 W 159th St

Orland Park, IL

60462

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Showing 2,880 reviews

March 16, 2021

Love this place, for years went to westfield ford, then my service guys left to join Rizza, i followed and couldn't be happier 👍 great place. More

by Ricco
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott Sciaky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Big Lou V, Ike Mohammed
Mar 18, 2021 -

Joe Rizza Ford Lincoln responded

Thank you so much for your feedback as well as your loyalty, Ricco. We appreciate building long term customer relationships and we truly value your business. Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com

March 16, 2021

The employees are always professional. They brought my car in, called before doing any work on the car then helping me understand what I can expected next. More

by PRINSEN3
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eduardo Rodriguez, Eric Montanez
Mar 18, 2021 -

Joe Rizza Ford Lincoln responded

Thanks for the kudos. It is gratifying to hear that you were received quickly and kept informed of the progress of the work on your car. Please feel free to stop in or reach out to us if you have any questions for our staff. Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com

March 15, 2021

Service was great and prompt. Got me out quicker than promised. Definitely will be coming back. Service rep was outstanding and very courteous. Service facility was very clean and easy to navigate More

by Mdintinley
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eduardo Rodriguez
Mar 17, 2021 -

Joe Rizza Ford Lincoln responded

To say thank you is not enough! We are thrilled to read your kind words about our employees, facility and overall experience with us. Please stop by again! Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com

March 15, 2021

Service department handled all my questions, and kept me updated as to when my vehicle would be ready. Mr. Mohammed was very professional and helpful. More

by GREUNEMARCY
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ike Mohammed, Eduardo Rodriguez
Mar 17, 2021 -

Joe Rizza Ford Lincoln responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com

March 15, 2021

Service advisor very Efficient. Liked the service for ride home. Did not take as long as expected very happy recall is now completed. Did take long for recall part to become available. More

by Llork1941
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eduardo Rodriguez
Mar 18, 2021 -

Joe Rizza Ford Lincoln responded

We are so glad to read that you had such a positive experience at our dealership! We can't wait to see you again soon. Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com

March 15, 2021

Very helpful with dealing with a critical problem on my truck. Took care of all the work with the warranty people which made life so much easier. More

by acb1127
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric Montanez
Mar 18, 2021 -

Joe Rizza Ford Lincoln responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com

March 14, 2021

I had a great experience at Joe Rizza! Jim went out of his way to help me find exactly what I was looking for. He helped me get a great deal on my trade-in and my new car! I came to Rizza after having a t More

by Liz
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jim Vertucci
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Livigni
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 17, 2021 -

Joe Rizza Ford Lincoln responded

Thank you so much for taking the time to let us know how happy you are with your experience, Liz! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com

March 12, 2021

I have a 2016 f350 diesel. I did not buy the vehicle from joe Rizzo but I have had all my service completed with them. My service advisors have always been either Scott or Tom Mackey. Both of these guys have More

by jim@chicagolandfiber.com
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott Sciaky
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tom Mackey
Mar 17, 2021 -

Joe Rizza Ford Lincoln responded

Jim, thank you for the feedback! We are happy to hear about your positive experience at Joe Rizza Ford of Orland Park, and we are grateful you chose us for your automotive needs. We look forward to seeing you back again in the future. Take care! Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com

March 12, 2021

Great place to shop for a car . Large selection of all the models . Friendly staff. I have bought many cars from this dealership . Always get a fair price . More

by Brad
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jim Vertucci
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 17, 2021 -

Joe Rizza Ford Lincoln responded

We love hearing about guests who have a wonderful experience at our dealership and we are happy you are one of them! Please feel free to contact us if you have any questions! Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com

March 12, 2021

This is the sixth car I have bought at Rizza.The team at This is the sixth car I have bought at Rizza. The team at Rizza is on their game. I got what I wanted and am happy at this time. Hopefully the re More

by MPATTI6314
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bob Rawson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Al Mirkiani
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eduardo Rodriguez
Mar 17, 2021 -

Joe Rizza Ford Lincoln responded

Thank you so much for your feedback as well as your loyalty. We appreciate building long-term customer relationships and we truly value your business. Thank you again for letting our team know how we did! We look forward to helping again in the future. Take care! Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com

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