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Joe Rizza Ford Lincoln

Orland Park, IL

4.3
2,879 Reviews
Our dealership is one of the premier dealerships in the country. Our commitment to customer service is second to none. We offer one of the most comprehensive parts and service department in the automotive industry. Our primary concern is the satisfaction of our customers. Our online dealership was created to enhance the buying experience for each and every one of our internet customers. Please feel free to call us at the number listed below or send us an email using the contact us page. Our Internet Department was developed in 1999. Mr. Rizza was aware that the Internet would be playing a integral part in the car business. Today each one of the Joe Rizza Dealerships has its own Internet Department staffed with trained and dedicated people.
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8100 W 159th St

Orland Park, IL

60462

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Showing 2,879 reviews

September 27, 2018

Get er done! Everything was done in a timely manner and everyone was very courteous and helpful. A special Thank you Scott Sciacky from Rizza Ford, he really knows More

by Catharsis83
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott Sciaky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 01, 2018 -

Joe Rizza Ford Lincoln responded

Hi Catharsis83! Thank you for this great review! Scott is truly an exceptional employee and we appreciate him for giving you a great experience. Best, Rawan Altaher - raltaher@rizzacars.com

September 27, 2018

Oil change /the works Eduardo was super helpful and very welcoming. Service was completed in the time allotted. The free WiFi helps those of us waiting to keep our work day More

by CGOZZI9
Recommend Dealer
Yes
Employees Worked With
Clifford Hensley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eduardo Rodriguez
Oct 01, 2018 -

Joe Rizza Ford Lincoln responded

Thanks for the great feedback! We're very happy that Eduardo was there to give you the customer service we know you deserve! Thank you and we look forward to seeing you again! Best, Rawan Altaher - raltaher@rizzacars.com

September 27, 2018

Good communication Throughout the time that my vehicle was in the shop the dealership kept me updated on repair progress and called me when repairs were complete. I als More

by JBARNUM418
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Temo Velasquez
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bobby Driggers, Lauren Kutsche
Oct 01, 2018 -

Joe Rizza Ford Lincoln responded

It is wonderful to hear that our team was able to provide you with a great experience! We really appreciate this feedback and we will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact us. Best, Rawan Altaher - raltaher@rizzacars.com

September 27, 2018

Great service was given and will return when next service is required. Hope to have same great result. Also enjoyed the drop off and pickup service from home. More

by KPETTYFAN45
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eduardo Rodriguez
Oct 01, 2018 -

Joe Rizza Ford Lincoln responded

Taking the time to leave this review means a lot to us. A positive experience is what we strive for every day. Thank you for letting us know how your experience was and for choosing us for your automotive needs! Best, Rawan Altaher - raltaher@rizzacars.com

September 26, 2018

Recall item, all went great. Great quick service, after a long wait for parts to come in. This was an airbag issue, and Ford did provide a free loaner while waiting. More

by CIRAULO134
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric Montanez
Sep 26, 2018 -

Joe Rizza Ford Lincoln responded

We appreciate the kind words. We look forward to seeing you again in the future! Best regards, Rawan Altaher - raltaher@rizzacars.com

September 26, 2018

met expectations they always do their best to help. Try to get me in and out as fast as possible. always friendly. go over process so there are no surpises. More

by JPICHMAN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bruno Bon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Sciaky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : ike,scott,bruno, Ike Mohammed
Sep 27, 2018 -

Joe Rizza Ford Lincoln responded

Thank you for taking the time to review our dealership. Always feel free to call or stop by if there is anything else we can do to help you. Best, Rawan Altaher - raltaher@rizzacars.com

September 26, 2018

Ford Escape Hatch, Interior Molding/Handle Loose Interior plastic molding on interior of hatch door in my Ford Escape became very loose, even pulling away from the door when trying to use handle to c More

by Marianne K
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott Sciaky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 27, 2018 -

Joe Rizza Ford Lincoln responded

Thank you for reviewing your service experience, Marianne! We aim to provide a time-efficient and exceptional service for our guests and we are proud that this was received during your time spent with us. Best, Rawan Altaher - raltaher@rizzacars.com

September 26, 2018

Very helpful and not your pushy salesman John Runia and Bill Kassinitz helped me and I was very pleased with their attention to detail and ability to find me just what I wanted. Without tryin More

by Flatfi
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bill Kassanitz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Runia
Sep 27, 2018 -

Joe Rizza Ford Lincoln responded

Thank you so much for the nice review, Flatfi! We really appreciate this feedback and I'll be certain to share your compliments with John and Bill. We pride ourselves on offering high-quality customer service, and I'm glad we were able to take care of you. It was our pleasure! Best, Rawan Altaher - raltaher@rizzacars.com

September 25, 2018

All Good....The best. Al.Was my salesman the Best...A to Z soup to nuts....Rizza # 1....All truly Good Dealership....The time it takes to buy a car and the quality of my More

by T-bone2020
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Al Mirkiani
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 25, 2018 -

Joe Rizza Ford Lincoln responded

We can’t thank you enough for writing this awesome review for our dealership! It was a pleasure to serve you, and we look forward to doing so again Best regards, Rawan Altaher - raltaher@rizzacars.com

September 25, 2018

Very friendly environment and we reached a fair deal. Gino and Bill were very helpful, knowledgeable about the products and a pleasure to work with. The car was well-prepped and ready to go when I pick More

by John K.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bill Kassanitz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gino
Sep 25, 2018 -

Joe Rizza Ford Lincoln responded

John, taking the time to leave this review means a lot to us. A very friendly environment is what we strive for every day. Thank you for letting us know how your experience was and for choosing us for your automotive needs! Best regards, Rawan Altaher - raltaher@rizzacars.com

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