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Joe Rizza Ford Lincoln
Orland Park, IL
2,884 Reviews
Our dealership is one of the premier dealerships in the country. Our commitment to customer service is second to none. We offer one of the most comprehensive parts and service department in the automotive industry.
Our primary concern is the satisfaction of our customers. Our online dealership was created to enhance the buying experience for each and every one of our internet customers. Please feel free to call us at the number listed below or send us an email using the contact us page.
Our Internet Department was developed in 1999. Mr. Rizza was aware that the Internet would be playing a integral part in the car business. Today each one of the Joe Rizza Dealerships has its own Internet Department staffed with trained and dedicated people.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 8:00 AM - 4:30 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 4:30 PM
Sunday Closed
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Showing 2,884 reviews
October 11, 2018
Routine maintenence 10,000 miles Made appointment for 8:30 AM took me promptly asked for ride home Eduardo said no problem. Took me home and picked me up when done. I wish i got the n Made appointment for 8:30 AM took me promptly asked for ride home Eduardo said no problem. Took me home and picked me up when done. I wish i got the name of driver he was extremely pleasant and friendly. Over all a very pleasant experience nice job Rizza very happy to do business with you and your employees. More
by RDEGARD
Verified Customer
October 11, 2018
60,000 mile maintenance f- The best dealership and service center I've ever dealt within days I've dealt with many. In particular I want to single out Eduardo for exceptional cu The best dealership and service center I've ever dealt within days I've dealt with many. In particular I want to single out Eduardo for exceptional customer service. More
by WEINREBE
Employees Worked With
Eduardo Rodriguez
October 11, 2018
Didn’t have to long of a wait and service adviser was very i I’ve all ways been happy with Joe RizzaFord. I bought two cars from them and always felt comfortable with the sales dept and service dept. I would rec I’ve all ways been happy with Joe RizzaFord. I bought two cars from them and always felt comfortable with the sales dept and service dept. I would recommend Joe Rizza Ford to anyone who was looking to purchase a car. More
by MVALENTINE21974
Employees Worked With
Ike Mohammed
October 11, 2018
Warranty work. Replaced defective part in a timely manner. Provided me a ride home and picked me back up when it was done. Everything went as planned. Replaced defective part in a timely manner. Provided me a ride home and picked me back up when it was done. Everything went as planned. More
by sasa.rado
Employees Worked With
Eduardo Rodriguez
October 11, 2018
Oil change My oil was changed and tires were rotated as expected in a timely manner . the staff was friendly as usual and they washed my car. My oil was changed and tires were rotated as expected in a timely manner . the staff was friendly as usual and they washed my car. More
by sasa.rado
Employees Worked With
Eduardo Rodriguez
October 11, 2018
GREAT ATTENTION TO MY NEEDS I received very polite, friendl and knowledgeable service, treatment and advice. The personnel I worked with bent over backwards to address my concern I received very polite, friendl and knowledgeable service, treatment and advice. The personnel I worked with bent over backwards to address my concerns and they made certain I was absolutely agreeable with everything before a contract was even mentioned. The staff were all very polite, professional and respectful toward my own personal needs and wants. It all starts by working with isaias. Mr. Rizza can be very proud of his staff! I am a stickler for customer service. Other car dealers should go to RIZZA FORD to see how a professional car dealership should be run! More
by R_RIDDLE
October 10, 2018
2016 car purchase and speaker replacement Great experience. Very good service in both sales and repair. I felt everyone was willing to assist me with any questions and concerns. I definitely w Great experience. Very good service in both sales and repair. I felt everyone was willing to assist me with any questions and concerns. I definitely would refer a friend or relative. More
by MSDEAN9
Employees Worked With
Fiori Maritato, Eric Montanez
October 10, 2018
Lincoln Service is the best Scott, always takes care of my three Lincolns. Love the fact they come and pick them up and leave me a loaner and the free wash is also great. Scott, always takes care of my three Lincolns. Love the fact they come and pick them up and leave me a loaner and the free wash is also great. More
by RRAVELO
Employees Worked With
Other Employees :
Eduardo Rodriguez
October 09, 2018
The Edge Isias was our rep - he was very patient with us with the several visits and phone calls. Never pushy. When we first went to Ford we had sales rep Le Isias was our rep - he was very patient with us with the several visits and phone calls. Never pushy. When we first went to Ford we had sales rep Lee but were switched to Isais since he is the Costco rep. We wanted a 5 passenger vehicle. We test drove the Edge and decided on that. The only disappointment I have is that with the price of the vehicle it didn’t include the screen cover for the trunk space. More
by cc7737cc
Employees Worked With
October 09, 2018
Great friendly dealership Gary was amazing. He always gets the deal done. Very friendly staff that works with you in order for you to find the best deal. Highly recommend this Gary was amazing. He always gets the deal done. Very friendly staff that works with you in order for you to find the best deal. Highly recommend this dealship to friends and family. More
by Sunnyd
Employees Worked With
