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Joe Rizza Ford Lincoln

Orland Park, IL

4.4
2,884 Reviews
Our dealership is one of the premier dealerships in the country. Our commitment to customer service is second to none. We offer one of the most comprehensive parts and service department in the automotive industry. Our primary concern is the satisfaction of our customers. Our online dealership was created to enhance the buying experience for each and every one of our internet customers. Please feel free to call us at the number listed below or send us an email using the contact us page. Our Internet Department was developed in 1999. Mr. Rizza was aware that the Internet would be playing a integral part in the car business. Today each one of the Joe Rizza Dealerships has its own Internet Department staffed with trained and dedicated people.
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8100 W 159th St

Orland Park, IL

60462

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Showing 2,884 reviews

October 18, 2018

I won't go anywhere else to service my 2008 Fusion My service adviser, Lauren,is the best!! David Claster and the rest of his crew keeps me coming back for all my service needs. I don't think my car wi More

by JLP734
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Claster
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lauren Kutsche
Oct 19, 2018 -

Joe Rizza Ford Lincoln responded

Thank you for this great review! We can't tell you enough how much we appreciate our service team. They do a fantastic job and we are very happy that they were there to take care of you! Thank you again and we always look forward to working with you again in the future! Best, Rawan Altaher - raltaher@rizzacars.com

October 17, 2018

Awsome This place is one of the best dealers around all the staff are so polite and very helpful!!! They do everything in their power to make sure u walk out More

by KMRIVERA5504
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jim Vertucci
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mark from finance
Oct 19, 2018 -

Joe Rizza Ford Lincoln responded

Thank you for taking the time to write this fantastic review! Our team works very hard to ensure each of our customers is 100% satisfied with their overall experience. We look forward to working with you again. Best, Rawan Altaher - raltaher@rizzacars.com

October 17, 2018

thomas dworak this dealership seems to be the best I've ever dealt with. the employees care about you and your safety and your satisfaction with their service. when More

by FISHING613
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eduardo Rodriguez
Oct 19, 2018 -

Joe Rizza Ford Lincoln responded

We appreciate the kind words. We look forward to seeing you again in the future! Best, Rawan Altaher - raltaher@rizzacars.com

October 17, 2018

Great team Great experience dealing with the team at Hoe Rizza Ford and Lincoln. The team was very courteous and very knowledgeable of the Lincoln brand . I woul More

by BEARS62
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bill Kassanitz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 19, 2018 -

Joe Rizza Ford Lincoln responded

We cannot thank you enough for your wonderful review of Joe Rizza Ford of Orland Park and for your recommendation! It was a pleasure to assist you and please let us know when we can do so again! Best, Rawan Altaher - raltaher@rizzacars.com

October 16, 2018

Very efficient and professional - great communication. From the time of the emergency transmission issue to diagnosis and resolution we were kept totally informed by well trained professional staff. These More

by Jaketo62
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ike Mohammed, Eric Montanez
Oct 17, 2018 -

Joe Rizza Ford Lincoln responded

Thanks for your awesome review! We take pride in customer service and we always make sure our customers know everything that is going on! We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. Best, Rawan Altaher - raltaher@rizzacars.com

October 16, 2018

Recall Service was great and completed before quoted time. It was recall on steering wheel bolt. Also ordered owners manual from parts department was very he More

by Charles mccall1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eduardo Rodriguez
Oct 17, 2018 -

Joe Rizza Ford Lincoln responded

Thank you very much for writing us a review, Charles. Always feel free to call or stop by if there is anything else we can do to help you. Best, Rawan Altaher - raltaher@rizzacars.com

October 16, 2018

Service work. Very punctual service, Scott explains everything, prices are reasonable. Always accommodates my schedule. I Like to follow the factory guidelines for More

by LESKORYCZAN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott Sciaky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 17, 2018 -

Joe Rizza Ford Lincoln responded

Thanks for the kind review. Let us know if we can help with anything else. Best, Rawan Altaher - raltaher@rizzacars.com

October 16, 2018

Helpful and courteous employees. John was helpful and I called him later with questions. He was nice and friendly. I feel free to call again if I have other questions. More

by MARY.MILANI
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Runia
Oct 17, 2018 -

Joe Rizza Ford Lincoln responded

Thanks for your outstanding review, Mary! I'm very happy to hear that John was of such help to you. We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. Best, Rawan Altaher - raltaher@rizzacars.com

October 15, 2018

Awesome service department I had a nail in my tire and after finding out I needed a new tire Lauren understood I needed a loaner for a few hours while it was being fixed. She we More

by CAROLS313
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lauren Kutsche
Oct 17, 2018 -

Joe Rizza Ford Lincoln responded

Thank you so much for such an awesome review, Carol! I will share this with Lauren as she will be happy to hear it. Best, Rawan Altaher - raltaher@rizzacars.com

October 15, 2018

Excellent Service Took my 2010 explorer in for service due to a heating problem and I must say the problem was solved and fixed perfectly right away. More

by KENNYBOY1950
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eduardo Rodriguez
Oct 17, 2018 -

Joe Rizza Ford Lincoln responded

We appreciate your kind words, Kenny. We are glad that we could get your Explorer fixed up and back in good running order. If there is anything more we can do please come back and see us again any time! Best, Rawan Altaher - raltaher@rizzacars.com

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