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Joe Rizza Ford Lincoln

Orland Park, IL

4.3
2,879 Reviews
Our dealership is one of the premier dealerships in the country. Our commitment to customer service is second to none. We offer one of the most comprehensive parts and service department in the automotive industry. Our primary concern is the satisfaction of our customers. Our online dealership was created to enhance the buying experience for each and every one of our internet customers. Please feel free to call us at the number listed below or send us an email using the contact us page. Our Internet Department was developed in 1999. Mr. Rizza was aware that the Internet would be playing a integral part in the car business. Today each one of the Joe Rizza Dealerships has its own Internet Department staffed with trained and dedicated people.
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8100 W 159th St

Orland Park, IL

60462

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Showing 2,879 reviews

October 16, 2018

Recall Service was great and completed before quoted time. It was recall on steering wheel bolt. Also ordered owners manual from parts department was very he More

by Charles mccall1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eduardo Rodriguez
Oct 17, 2018 -

Joe Rizza Ford Lincoln responded

Thank you very much for writing us a review, Charles. Always feel free to call or stop by if there is anything else we can do to help you. Best, Rawan Altaher - raltaher@rizzacars.com

October 16, 2018

Service work. Very punctual service, Scott explains everything, prices are reasonable. Always accommodates my schedule. I Like to follow the factory guidelines for More

by LESKORYCZAN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott Sciaky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 17, 2018 -

Joe Rizza Ford Lincoln responded

Thanks for the kind review. Let us know if we can help with anything else. Best, Rawan Altaher - raltaher@rizzacars.com

October 16, 2018

Helpful and courteous employees. John was helpful and I called him later with questions. He was nice and friendly. I feel free to call again if I have other questions. More

by MARY.MILANI
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Runia
Oct 17, 2018 -

Joe Rizza Ford Lincoln responded

Thanks for your outstanding review, Mary! I'm very happy to hear that John was of such help to you. We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. Best, Rawan Altaher - raltaher@rizzacars.com

October 15, 2018

Awesome service department I had a nail in my tire and after finding out I needed a new tire Lauren understood I needed a loaner for a few hours while it was being fixed. She we More

by CAROLS313
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lauren Kutsche
Oct 17, 2018 -

Joe Rizza Ford Lincoln responded

Thank you so much for such an awesome review, Carol! I will share this with Lauren as she will be happy to hear it. Best, Rawan Altaher - raltaher@rizzacars.com

October 15, 2018

Excellent Service Took my 2010 explorer in for service due to a heating problem and I must say the problem was solved and fixed perfectly right away. More

by KENNYBOY1950
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eduardo Rodriguez
Oct 17, 2018 -

Joe Rizza Ford Lincoln responded

We appreciate your kind words, Kenny. We are glad that we could get your Explorer fixed up and back in good running order. If there is anything more we can do please come back and see us again any time! Best, Rawan Altaher - raltaher@rizzacars.com

October 15, 2018

These guys are awesome! I drove from crown point Indiana to have these guys put tires on my Jeep bc I heard good things about them. I was not disappointed, I’ll drive here More

by Pbell75
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lou Viceli
Oct 17, 2018 -

Joe Rizza Ford Lincoln responded

Thank you for leaving us this nice review! We're glad you had a great experience, and we really appreciate you coming in to see us. If you need anything else, please don't hesitate to let us know! Best, Rawan Altaher - raltaher@rizzacars.com

October 15, 2018

Well organized and feiendly I was there for service and the service guy was named ike, he was so nice, very experienced, very knowledgable and went out of his way for me. He kept More

by DV8992
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott Precin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joey Gio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ike Mohammed
Oct 17, 2018 -

Joe Rizza Ford Lincoln responded

Thanks for the great review! Please come visit us if you need anything else, be it service or sales. Best, Rawan Altaher - raltaher@rizzacars.com

October 13, 2018

Good people, good service Everything that was asked was done. And at a fair price. The only complaint, would be, being notified that the vehicle is ready for pickup. More

by LWESTON73
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lauren Kutsche
Oct 17, 2018 -

Joe Rizza Ford Lincoln responded

Thank you for the kind and honest feedback. We appreciate hearing all comments, so we can provide the best service to our customers. Please reach out to us if you have any questions or concerns. Best, Rawan Altaher - raltaher@rizzacars.com

October 12, 2018

Rizza Review: Orland Park Shopped Used Vehicles and got a good deal on a 2013 Equinox. My team Tuba, John R., Bob and Al. Nice people, who care about customer satisfaction. More

by JANST66
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Runia, Tuba, Bob, Al
Oct 17, 2018 -

Joe Rizza Ford Lincoln responded

We’re delighted to hear of your positive experience at our dealership! It was our pleasure doing business with you. Best, Rawan Altaher - raltaher@rizzacars.com

October 12, 2018

Great honest kind and quick service all around. For the start searching the website to dealing with the salesman Jose. Amazing!! Will definitely return for all my future cars. Will recommend this pl More

by Andres Gomez
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bruno Bon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jose Munoz
Oct 17, 2018 -

Joe Rizza Ford Lincoln responded

Andres, We cannot thank you enough for your wonderful review and for your recommendation! It was a pleasure to assist you and please let us know when we can do so again! Best, Rawan Altaher - raltaher@rizzacars.com

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