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Joe Rizza Ford Lincoln
Orland Park, IL
2,884 Reviews
Our dealership is one of the premier dealerships in the country. Our commitment to customer service is second to none. We offer one of the most comprehensive parts and service department in the automotive industry.
Our primary concern is the satisfaction of our customers. Our online dealership was created to enhance the buying experience for each and every one of our internet customers. Please feel free to call us at the number listed below or send us an email using the contact us page.
Our Internet Department was developed in 1999. Mr. Rizza was aware that the Internet would be playing a integral part in the car business. Today each one of the Joe Rizza Dealerships has its own Internet Department staffed with trained and dedicated people.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 8:00 AM - 4:30 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 4:30 PM
Sunday Closed
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Showing 2,884 reviews
October 25, 2018
They are the best and do an excellent job Gary is the best general manager and the Rizza group always does a great job. That’s why I have purchased 25 cars from Rizza Gary is the best general manager and the Rizza group always does a great job. That’s why I have purchased 25 cars from Rizza More
by KKROESE
Verified CustomerEmployees Worked With
Other Employees :
Lauren Kutsche, Ike Mohammed
October 25, 2018
Leased a new 2019 MKC Received prompt attention when we got there and sales person was educated and not pushy. Once we decided on a vehicle the process was quick and effic Received prompt attention when we got there and sales person was educated and not pushy. Once we decided on a vehicle the process was quick and efficient. Finance team was prepared and easy to work with also. The experience in the showroom was ultimately whyvwr went with a LINCOLN. More
by SCONANT7
October 25, 2018
I love my new car! I visited Joe Rizza Ford in Orland Park to buy a new Ford Escape. My experience was great. George Kraft is the absolute best! The customer service I visited Joe Rizza Ford in Orland Park to buy a new Ford Escape. My experience was great. George Kraft is the absolute best! The customer service I received from him was excellent. He took his time to explain my options, show me different features of the car, and patiently waited while I made my decision. I highly recommend this car dealer. I even had the opportunity to meet Mr. Joe Rizza! More
by SBEL123
Employees Worked With
October 25, 2018
Joe Rizza Porsche I recently purchased a used Maserati GT from Joe Rizza Porsche and my experience couldn’t have been more disappointing. The vehicle needed thousands o I recently purchased a used Maserati GT from Joe Rizza Porsche and my experience couldn’t have been more disappointing. The vehicle needed thousands of dollars worth of repairs just to clear the engine codes once I drove it about 20 miles away from there lot. To date the dealer still refuses to help resolve the issues. Shawn More
by Shawn71
Employees Worked With
Maen J.
October 24, 2018
Bumper & muffler repair Bobby was fantastic in getting my brand new 2019 RDX fixed. Thank you for the speedy service and quality work. The staff was amazing & friendly. Bobby was fantastic in getting my brand new 2019 RDX fixed. Thank you for the speedy service and quality work. The staff was amazing & friendly. More
by irenka25
Employees Worked With
Bobby Driggers
October 24, 2018
Quick and friendly service. I have been es helped with my new Ford Explorer. I was was helped quickly and friendly with all my needs. Thank you for your wonderful service. I will I have been es helped with my new Ford Explorer. I was was helped quickly and friendly with all my needs. Thank you for your wonderful service. I will come to us to bring my ford here. More
by Andres Gomez
Employees Worked With
Jose Munoz, Eric Montanez
October 23, 2018
Heartbroken Balattery light came while on vacation. Took to Ford dealer, told wire in front of my radiator was corroded. Caused Active Grille Shutters to malfunct Balattery light came while on vacation. Took to Ford dealer, told wire in front of my radiator was corroded. Caused Active Grille Shutters to malfunction ($1230). Supposedly fixed returned home. 1 1/2 weeks later, battery light on again. Took car for Service had to replace the same wires. Over $1600, battery light still on!!!!! More
by Yd53
Employees Worked With
Eric Montanez
October 23, 2018
Great courteous service. Timely & professional. Thank you. Very good service. A great experience. Clean & comfortable service area & lounge. Professional & fast service for my vehicle. Very pleased with 2018 F Very good service. A great experience. Clean & comfortable service area & lounge. Professional & fast service for my vehicle. Very pleased with 2018 Ford Focus & the dealership's service department. More
by EDDIEMYERS352
Employees Worked With
Eduardo Rodriguez
October 23, 2018
For the service I very much aprieciated the service of the manager Gary Previn and the very helpful salesman named Jose Munoz also Shelby Balzys for there service I very much aprieciated the service of the manager Gary Previn and the very helpful salesman named Jose Munoz also Shelby Balzys for there service More
by JUMHAWI
Employees Worked With
Jose Munoz
October 23, 2018
David Claster (Service/Parts) David Claster was very knowledgeable, prompt, and patient. He surpassed my expectations in delivering a product that fits my need. Note most of this t David Claster was very knowledgeable, prompt, and patient. He surpassed my expectations in delivering a product that fits my need. Note most of this transaction was conducted via phone. His professionalism made this experience smooth and painless. I was hesistant of doing business with a dealer due to dealership taboo. David gave me a new perspective and definitely be a return customer. Friends, family, and whoever reads this Ask for David!!! Two thumbs up!! More
by Happy Camper
Employees Worked With
