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Joe Rizza Ford Lincoln

Orland Park, IL

4.3
2,880 Reviews
Our dealership is one of the premier dealerships in the country. Our commitment to customer service is second to none. We offer one of the most comprehensive parts and service department in the automotive industry. Our primary concern is the satisfaction of our customers. Our online dealership was created to enhance the buying experience for each and every one of our internet customers. Please feel free to call us at the number listed below or send us an email using the contact us page. Our Internet Department was developed in 1999. Mr. Rizza was aware that the Internet would be playing a integral part in the car business. Today each one of the Joe Rizza Dealerships has its own Internet Department staffed with trained and dedicated people.
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8100 W 159th St

Orland Park, IL

60462

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Showing 2,880 reviews

March 24, 2021

Pat Kralik did an amzing job with my new Ford Edge. She was very helpful from the beginning to the end and even after with some questions i had! More

by RICKD1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Pat Kralik
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 29, 2021 -

Joe Rizza Ford Lincoln responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com

March 24, 2021

Great. Service. Quick I’ll recommend to friend family strangers. My car is fixed on time they did what they said they were going to di More

by PETOEL
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott Sciaky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bobby Driggers, Ike Mohammed, Eduardo Rodriguez, Eric Montanez, Tom Mackey
Mar 29, 2021 -

Joe Rizza Ford Lincoln responded

I sincerely thank you for going out of your way to write this review about our dealership. We are dedicated to providing each and every customer with a comfortable and professional service experience. Your feedback is a testimony that our dedication has really paid off. Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com

March 24, 2021

Easy appointment, friendly service, smooth operating customer service. I expected to rent a car for repairs, didn’t need it, they had the parts and were able to have the job done in the same day. KUDOS More

by Gregs
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eduardo Rodriguez
Mar 29, 2021 -

Joe Rizza Ford Lincoln responded

Thanks for the kudos. We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. If there are any other automotive needs we can assist you with, please don't hesitate to let us know. Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com

March 24, 2021

Very professional. Helped me with the controls before I left dealership. Parts department especially organized and nice to talk to.Love my car. Thank you More

by PAMBRICKER
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Clifford Hensley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eduardo
Mar 29, 2021 -

Joe Rizza Ford Lincoln responded

Thank you for writing this fantastic review! It is of the utmost importance that our guests leave our dealership confident they made the right decision. I'm happy to hear about your positive experience with us. Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com

March 23, 2021

Each time I utilize Rizza I’m completely satisfied. The Service professionals are courteous, informative, and friendly. I am usually in and out in an very reasonable time. More

by CAMPSCOTT
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eduardo Rodriguez
Mar 26, 2021 -

Joe Rizza Ford Lincoln responded

Thank you for taking the time to write this fantastic review! Our team works very hard to ensure each of our customers are 100% satisfied with the overall experience. We look forward to working with you again! Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com

March 22, 2021

Have always been happy with service throughout the years. Purchased my first truck here in 2001, a 2002 Ford Explorer sport trac that I had for 15 years. More

by EPACHINSKI
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ike Mohammed, Eric Montanez, Tom Mackey
Mar 25, 2021 -

Joe Rizza Ford Lincoln responded

Thank you so much for your feedback as well as your loyalty. We appreciate building long term customer relationships and we truly value your business. Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com

March 22, 2021

Never an issue at Rizza Ford service always been great to me. I highly recommend Rizza Ford for all your vehicle needs weather new used or preowned. More

by ASUPERPAT
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Lillie
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Claster
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Body shop manager, Bobby Driggers, Eric Montanez
Mar 25, 2021 -

Joe Rizza Ford Lincoln responded

We are so glad to read that you had such a positive experience at our dealership! We can't wait to see you again soon. Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com

March 21, 2021

My sales person, Sarah is very attentive and works diligently to find me the perfect vehicle. Gary Precin is always on top of everything and makes sure all goes smoothly. I feel like family at Rizza More

by CINDYNP64
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gary Precin
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Claster
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sarah Vargas
Mar 24, 2021 -

Joe Rizza Ford Lincoln responded

Thank you so much for taking the time to share your kind words about your experience at Joe Rizza Ford of Orland Park! We love our happy customers and are honored to have you as part of our family. Please always feel free to reach out if you need anything – be it sales or service! Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com

March 20, 2021

Raul was outstanding he provided great service! Thank you Raul and Ford Rizza for my new truck can’t wait to take it home ! Thanks again More

by Ugarcia007
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dimitri Bowie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Luke Clarizio
5.0
This rating includes all reviews, with more weight given to recent reviews.
George Forbes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 24, 2021 -

Joe Rizza Ford Lincoln responded

We are elated to hear about your positive experience! Our team works very hard to put customers first. We look forward to helping you again in the future! Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com

March 20, 2021

Al was excellent. This was my very first car I bought. He explained everything very well and made sure I understood the information as a first time buyer. Al kept me updated on the status of my car. When it More

by Brittany
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Al Mirkiani
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 24, 2021 -

Joe Rizza Ford Lincoln responded

Thank you for taking the time to write us a great review! I am thrilled to hear that you had such a great experience with us. Please let us know if we can help you with anything else. Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com

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