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Joe Rizza Ford Lincoln
Orland Park, IL
2,879 Reviews
Our dealership is one of the premier dealerships in the country. Our commitment to customer service is second to none. We offer one of the most comprehensive parts and service department in the automotive industry.
Our primary concern is the satisfaction of our customers. Our online dealership was created to enhance the buying experience for each and every one of our internet customers. Please feel free to call us at the number listed below or send us an email using the contact us page.
Our Internet Department was developed in 1999. Mr. Rizza was aware that the Internet would be playing a integral part in the car business. Today each one of the Joe Rizza Dealerships has its own Internet Department staffed with trained and dedicated people.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 8:00 AM - 4:30 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 4:30 PM
Sunday Closed
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Showing 2,879 reviews
December 20, 2018
Poor Service Quality They fix things without asking people ahead of time. We brought our car in three times for noise and vibration in the wheels and it is still not fixed They fix things without asking people ahead of time. We brought our car in three times for noise and vibration in the wheels and it is still not fixed. The first time we paid for a bearing to be fixed, and now a heat cover but the issue is still there. More
by stimoti
Verified CustomerEmployees Worked With
Lauren Kutsche, Ike Mohammed
December 20, 2018
Brakes It was finished on time . I am not with any associated with any car dealer. It was a good experience . I would recommend Rizza service center. It was finished on time . I am not with any associated with any car dealer. It was a good experience . I would recommend Rizza service center. More
by DANMAINCZYK
December 19, 2018
air bag replacement they were prompt and very personable and accommodating would definitely purchase another vehicle from this dealership I love my edge and hope to own they were prompt and very personable and accommodating would definitely purchase another vehicle from this dealership I love my edge and hope to own another very soon More
by SOBIE1
Employees Worked With
sorry cant remember any names
December 19, 2018
Problems fixed My engine light was on and I was told it would take quite a while to fix the problem. It was fixed in only a couple of hours. My engine light was on and I was told it would take quite a while to fix the problem. It was fixed in only a couple of hours. More
by PRPHAN
Employees Worked With
Ike Mohammed
December 19, 2018
Best experience This dealer is very nice and helpful .treated me like #1 customer . whatever was promised was delivered ..very clean and luxury inside the place ..wou This dealer is very nice and helpful .treated me like #1 customer . whatever was promised was delivered ..very clean and luxury inside the place ..would love to do all my future purchases and recommendations to this dealership . More
by RONTORRES
Employees Worked With
John Runia, Miles Misek
December 19, 2018
New Lease on Lincoln Navigator First class operation, highly recommend. The entire team at Rizza went above and beyond throughout the entire process. The answered all my questions a First class operation, highly recommend. The entire team at Rizza went above and beyond throughout the entire process. The answered all my questions and I never felt pressured. More
by jperkowski
Employees Worked With
Paul Pescatore
December 19, 2018
One of the best places around for service. I have been going to Rizza Ford for over 40 years, this is the only Ford Dealership that I will do business with they are the BEST around...………. I have been going to Rizza Ford for over 40 years, this is the only Ford Dealership that I will do business with they are the BEST around...………. More
by SARGE240
December 19, 2018
Definitely will return!! Great place great people to buy a car from! I would recommend this to my friends and family to go here and buy a car new or used . Garry went above Great place great people to buy a car from! I would recommend this to my friends and family to go here and buy a car new or used . Garry went above and beyond to help me he’s awesome!! More
by MQQDYSHER
December 19, 2018
Patty Kralik is the Best. This is my second purchase of a new 2019 F350 Super Duty Lariat. Pat was so easy to talk to and explain all my options. Best sales person ever. I reco This is my second purchase of a new 2019 F350 Super Duty Lariat. Pat was so easy to talk to and explain all my options. Best sales person ever. I recommend her to all my friends. Will be back for my next purchase. More
by RONALD.RLT.THOMAS
Employees Worked With
December 18, 2018
Dependable Ike was my service advisor, he did a fine job getting me in and out. Work was done in a timely fashion and reasonably priced. Ike was my service advisor, he did a fine job getting me in and out. Work was done in a timely fashion and reasonably priced. More
by DWKOUBA
Employees Worked With
Lauren Kutsche, Ike Mohammed, Eric Montanez
