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Joe Rizza Ford Lincoln

Orland Park, IL

4.3
2,879 Reviews
Our dealership is one of the premier dealerships in the country. Our commitment to customer service is second to none. We offer one of the most comprehensive parts and service department in the automotive industry. Our primary concern is the satisfaction of our customers. Our online dealership was created to enhance the buying experience for each and every one of our internet customers. Please feel free to call us at the number listed below or send us an email using the contact us page. Our Internet Department was developed in 1999. Mr. Rizza was aware that the Internet would be playing a integral part in the car business. Today each one of the Joe Rizza Dealerships has its own Internet Department staffed with trained and dedicated people.
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8100 W 159th St

Orland Park, IL

60462

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Showing 2,879 reviews

December 31, 2018

Fast efficient just the way I like it Went in for service at 85k miles and it was fast and efficient as I waited. Lauren advised me to drop it off the next time as it would take longer as More

by jeepbeep
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lauren Kutsche
Jan 02, 2019 -

Joe Rizza Ford Lincoln responded

Taking the time to leave this review means a lot to us. A positive experience is what we strive for every day. Thank you for letting us know how your experience was and for choosing Joe Rizza Ford of Orland Park. Best, Rawan Altaher - raltaher@rizzacars.com

December 30, 2018

Excellent service From the first time I came in, it has been a delight working with Pete. Everyone was nice and kind. Very nice and clean environment. More

by DaVall
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Peter Silva
Jan 02, 2019 -

Joe Rizza Ford Lincoln responded

We sincerely appreciate your feedback. Pete is a valued member of the Joe Rizza Ford of Orland Park team and we all strive to provide excellent service! We look forward to seeing you again in the future. Thanks again! Best, Rawan Altaher - raltaher@rizzacars.com

December 29, 2018

Service Poor communication and resolve regarding the issues with my ford focus. Extremely disappointed with the diagnosis process and communication with the s More

by Antonio Bonds
Recommend Dealer
No
Employees Worked With
Jan 09, 2019 -

Joe Rizza Ford Lincoln responded

I can assure you that it was not our intention to disappoint you. I would appreciate the opportunity to speak with you regarding this matter so I can better understand the issue at hand. Please contact me at your earliest convenience. Sincerely, Rawan Altaher - raltaher@rizzacars.com

December 29, 2018

Visited the service department to get an oil change The service rep. Was friendly and courteous I only visited for my first oil change waited while the firms task was performed. The waiting time was More

by MAGUILERA0
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ike Mohammed
Jan 02, 2019 -

Joe Rizza Ford Lincoln responded

We're glad to hear that your service visit went so well. It's always great to hear from our customers and we appreciate you taking the time to give us feedback. Thank you for continually choosing Joe Rizza Ford of Orland Park for your vehicle needs. Best, Rawan Altaher - raltaher@rizzacars.com

December 28, 2018

Great Service!!! Eduardo Rodriguez Provides a Great Service to his customers. Also gives you well descriptive information on service being done to your vehicle. Great More

by EDDIELUNA7208
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eduardo Rodriguez
Jan 02, 2019 -

Joe Rizza Ford Lincoln responded

Thank you so much for your review! We really appreciate your business and are so happy that Eduardo could provide great service to you. We look forward to serving you again! Best, Rawan Altaher - raltaher@rizzacars.com

December 28, 2018

My first time at Rizza ford Have to say that the joe Rizza service department is a well runed shop. Everyone is friendly and accommodating. I was able to get a ride to work after More

by Sarahg1981
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Lillie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bob Rawson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Pat Kralik
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dimitri Bowie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Isaias Remijio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joey Gio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Clifford Hensley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Al Mirkiani
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jose Munoz, Mike Precin
Jan 02, 2019 -

Joe Rizza Ford Lincoln responded

Thank you for your outstanding rating about our service department. We appreciate the opportunity to service your vehicle needs and look forward to doing so in the future. Thanks for taking the time to write this review. It really matters to our dealership! Best, Rawan Altaher - raltaher@rizzacars.com

December 28, 2018

Extremely Satisfied Jim Vertucci was straight forward, patient, helpful and very informative. I have always, in the past, felt so weary after purchasing a car. Jim was so More

by CHUCKCUTTONE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bob Rawson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jim Vertucci
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 02, 2019 -

Joe Rizza Ford Lincoln responded

Your kind words mean a lot to us. We always strive to provide the utmost in quality and customer satisfaction. We look forward to assisting you with your future sales and service needs. Best, Rawan Altaher - raltaher@rizzacars.com

December 28, 2018

It was a fantastic experience I stopped in looking at trucks and Lee helped me out and ended up calling me back when he found something I was looking for and with his help and exp More

by POWERTRANSPORT
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bill Kassanitz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Runia, Lee Richardson
Jan 02, 2019 -

Joe Rizza Ford Lincoln responded

Thank you so much for sharing your car shopping experience with us. We're happy to hear you were able to find what you were looking for, including fantastic customer service, from Lee. We look forward to working with you again in the future. Best, Rawan Altaher - raltaher@rizzacars.com

December 27, 2018

Expected much more from this dealership Purchased used 2005 Chrysler crossfire..was told that all used cars are “completely serviced “ lights, fluids, etc..when I got car home and tried to More

by NICKANAST6601
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Dealership knows who I dealt with !!!
Jan 09, 2019 -

Joe Rizza Ford Lincoln responded

Thank you for taking the time to provide us with this feedback. We value hearing from our customers. If you have any questions or would care to discuss this further, please do not hesitate to contact me at your earliest convenience. Sincerely, Rawan Altaher - raltaher@rizzacars.com

December 26, 2018

First Time Customer As a 1st time customer I was convinced by the sales people that they will go out of their way to make an effort to help me in my selection for a new c More

by Rednash91
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Memory excapes me.
Dec 27, 2018 -

Joe Rizza Ford Lincoln responded

Thank you for the feedback! We are happy to hear of your positive experience at Joe Rizza Ford of Orland Park, and we are grateful you chose us for your automotive needs. We look forward to serving you again in the future! Best, Rawan Altaher - raltaher@rizzacars.com

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