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Joe Rizza Ford Lincoln
Orland Park, IL
2,879 Reviews
Our dealership is one of the premier dealerships in the country. Our commitment to customer service is second to none. We offer one of the most comprehensive parts and service department in the automotive industry.
Our primary concern is the satisfaction of our customers. Our online dealership was created to enhance the buying experience for each and every one of our internet customers. Please feel free to call us at the number listed below or send us an email using the contact us page.
Our Internet Department was developed in 1999. Mr. Rizza was aware that the Internet would be playing a integral part in the car business. Today each one of the Joe Rizza Dealerships has its own Internet Department staffed with trained and dedicated people.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 8:00 AM - 4:30 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 4:30 PM
Sunday Closed
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Showing 2,879 reviews
January 01, 2019
air bag recall had a 8:40 appointment told Eric I was going to wait for the repair and car was done in under an hour thank you had a 8:40 appointment told Eric I was going to wait for the repair and car was done in under an hour thank you More
by tom58b
Verified CustomerEmployees Worked With
Eric Montanez
January 01, 2019
Personalble and easy Bill and Luke treated my wife and I very nice and helped us get into a new truck that we really love! And we will be back Bill and Luke treated my wife and I very nice and helped us get into a new truck that we really love! And we will be back More
by JASONBERG31
Employees Worked With
January 01, 2019
Excellent Service Department I definitely recommend the service department at Rizza Ford. They were very helpful and courteous from start to finish! David kept me in the loop wh I definitely recommend the service department at Rizza Ford. They were very helpful and courteous from start to finish! David kept me in the loop while the work was being done. And my car looked great when I picked it up! More
by daukstik
Employees Worked With
December 31, 2018
Truck running hot after repair Dec.18th 2018 delivered my truck to dealership for repairs service department by name ERIC told me it was repaired. Saturday I paid for and picked u Dec.18th 2018 delivered my truck to dealership for repairs service department by name ERIC told me it was repaired. Saturday I paid for and picked up my vehicle stopped for gas got home truck over heated , bill was padded not happy. Mr. Williams More
by Sad old red
Employees Worked With
Eric Montanez
December 31, 2018
oil change and inspection Friendly, honest and reasonable. I didn't have an appointment yet was treated as if I had one. They told how long it was going to take and they met Friendly, honest and reasonable. I didn't have an appointment yet was treated as if I had one. They told how long it was going to take and they met the deadline. Very thorough in their approach. The cost was less than one of the fast oil change places. If felt good to have an authorized dealer perform the service as I know it would be done correctly. More
by JOHN_HYLTON123
Employees Worked With
December 31, 2018
Very good service!! Very pleased with the overall service! Recommend it and the process was very smooth and easy to schedule the service appointment. No complaints at a Very pleased with the overall service! Recommend it and the process was very smooth and easy to schedule the service appointment. No complaints at all! Thanks you! More
by lizyliz
Employees Worked With
Ashley and Amanda who helped me scheduled the appointment where very helpful! , Eduardo Rodriguez
December 31, 2018
Very Organized and Quick! Thorough and complete service! I am Happy! Continue doing what you are doing! It's working for me! The waiting room was nice and clean! Thorough and complete service! I am Happy! Continue doing what you are doing! It's working for me! The waiting room was nice and clean! More
by GLANDERDUO79
Employees Worked With
Eduardo Rodriguez
December 31, 2018
It was very good Because everything went except it was very crowded when I got there. I had a 7:20 appointment and didn’t get taken until 7:45. You definitely need to Because everything went except it was very crowded when I got there. I had a 7:20 appointment and didn’t get taken until 7:45. You definitely need to work on your scheduling. More
by jmajor23
Employees Worked With
Eduardo Rodriguez
December 31, 2018
Excellent customer service Lauren is outstanding service representatives. Professional and friendly, Lauren clearly explains maintenance options and provides accurate informatio Lauren is outstanding service representatives. Professional and friendly, Lauren clearly explains maintenance options and provides accurate information. Lauren represents your corporation in the best possible way? More
by KATOBOXER
Employees Worked With
Lauren Kutsche
December 31, 2018
Engine light on The service was excellent! I will recommend this location for everything. Very friendly and professional. Kept me informed of every detail that they w The service was excellent! I will recommend this location for everything. Very friendly and professional. Kept me informed of every detail that they were doing More
by NESERATLIFF3
Employees Worked With
Can’t remember who worked on my car, but Lauren and him were excellent , Lauren Kutsche
