Joe Rizza Ford Lincoln
Orland Park, IL
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 8:00 AM - 4:30 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 4:30 PM
Sunday Closed
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Kay Dugan Eduardo was knowledgeable and went out of his way to answer questions beyond my 20,000 check. However, the girls at the payment desk could be much mor Eduardo was knowledgeable and went out of his way to answer questions beyond my 20,000 check. However, the girls at the payment desk could be much more friendly. More
2 hour oil change Service was ok - it was a busy day but 2 hours is an awful long time for a simple oil change, especially since when I looked at the '## point inspecti Service was ok - it was a busy day but 2 hours is an awful long time for a simple oil change, especially since when I looked at the '## point inspection" sheet, only a couple things were marked. More
Oil change This visit was done 12/31/18. I was very happy w the service done on my 2016 Transitwagon. The car was returned clean and all my concerns were handled This visit was done 12/31/18. I was very happy w the service done on my 2016 Transitwagon. The car was returned clean and all my concerns were handled. The shop was in great form. Thank you Ford Rizza. More
Warranty work Brought my car in for warranty work - protective coating both inside and out and was very pleased with the work done and the customer service. Brought my car in for warranty work - protective coating both inside and out and was very pleased with the work done and the customer service. More
Too long wait of 6 hours Had appointment for oil change and they recommended new tires. Took 6 hours to get out of there. They must have done the oil change and then left th Had appointment for oil change and they recommended new tires. Took 6 hours to get out of there. They must have done the oil change and then left the car unattended until after 4 hours when I complained. More
Where’s the Price? While helpful, never gave me the final price until I was in finance. Felt like a scam. Just wanted money. Told me to lie on the survey. Car is grea While helpful, never gave me the final price until I was in finance. Felt like a scam. Just wanted money. Told me to lie on the survey. Car is great. Dealer is a fake. Just wants a good review. More
10000 mile service check Quick efficient polite comfortable waiting area well organized work performed the complete satisfaction my third visit with the service department and Quick efficient polite comfortable waiting area well organized work performed the complete satisfaction my third visit with the service department and everything is always wet well More
An epic journey to a new vehicle Pretty simple transaction. It seems though that these deals take way too long. I used to buy new cars in my lunch break, but now a days it seems to ta Pretty simple transaction. It seems though that these deals take way too long. I used to buy new cars in my lunch break, but now a days it seems to take 4-5 hours The place was very clean and the staff was far more knowledgeable then other places I’ve been too. More
I was satisfied with the service that I received. Overall, I was satisfied with the service that I received. The sales personnel helped me get what I wanted and I was able to get my oil changed. Overall, I was satisfied with the service that I received. The sales personnel helped me get what I wanted and I was able to get my oil changed. More
excellent Mark had me in and out within a hour. He knew I needed my truck fixed ASAP so I could go back to work.. Does not get any better then that!!!! Mark had me in and out within a hour. He knew I needed my truck fixed ASAP so I could go back to work.. Does not get any better then that!!!! More