Joe Rizza Ford Lincoln

Diagnosing and fixing a cover under the car. The car was diagnosed quickly (a few hours) and I paid for the parts to be ordered ...but 4 work days later I had to call and get an update when they The car was diagnosed quickly (a few hours) and I paid for the parts to be ordered ...but 4 work days later I had to call and get an update when they said they would call me as soon as the parts came in and it usually took 1 to 2 days. Eduardo was impossible to reach, I called and left 2 messages and finally got answers from the lady answering the phone. Very inconvenient when I go out of my way to bring it there for service. The price is beatable so I'm not sure I'll be going there any longer with this service. More

Takes too long I arrived at 640 am to get in line for an oil change. Did not leave until 820 am. That's just too long for an oil change. I was disapointed. I arrived at 640 am to get in line for an oil change. Did not leave until 820 am. That's just too long for an oil change. I was disapointed. More

Helpful and courteous Always friendly and answers concerns. The service individual are approachable and welcoming. You don’t feel intimidated to bring your car in for ser Always friendly and answers concerns. The service individual are approachable and welcoming. You don’t feel intimidated to bring your car in for service. I would recommend this service center to others. More

Alleys helping me “Go Further” Excellent sales and service department. Never overselling and always realistic on needed service. Short wait times when I need service and if I need t Excellent sales and service department. Never overselling and always realistic on needed service. Short wait times when I need service and if I need to leave my vehicle for anything, they are always on time for completion (sometimes even early)! Always a good experience here. Thank you! More

5000 mile checkup I went for a 5000 mile checkup on my Lincoln MKZ. The staff@ Rizza were very polite and helpful while I was waiting.Iwill return in another 5000 mile I went for a 5000 mile checkup on my Lincoln MKZ. The staff@ Rizza were very polite and helpful while I was waiting.Iwill return in another 5000 miles. More

Great Job Lou Vieceli There were a number of items coming up for service besides an oil change, I was impressed with the fact that they only did what was needed and made re There were a number of items coming up for service besides an oil change, I was impressed with the fact that they only did what was needed and made recommendations on future instead of trying to get me to do everything. Lou Vieceli is a terrific service manager who always seems to look out for my best interest. More

Very quick and efficient Service is excellent. Always kept updated. Explains findings in detail. My car was blocked by a truck and my service rep quickly found the owner an Service is excellent. Always kept updated. Explains findings in detail. My car was blocked by a truck and my service rep quickly found the owner and had him move it. Very appreciative! More

George Kraft was great! George Kraft was unbelievably kind and made sure i got exactly what i wanted! I would recommend him to anyone! He even delivered my car to me at work George Kraft was unbelievably kind and made sure i got exactly what i wanted! I would recommend him to anyone! He even delivered my car to me at work on new year's eve. Absolutely outstanding customer service from him. If his service refelects the company then it is an outstanding company, if his service reflects his compassion then he is an amazing human being and definitely an asset to the company. I could not be happier with my purchase but especially with my salesman and the customer service i received. Thank you for all of your help with my first purchase of a brand new car! More

Service work Oil change, wiper blades and tire rotation were done on my vehicle. Like the overall check of the entire vehicle including the brakes. Would reco Oil change, wiper blades and tire rotation were done on my vehicle. Like the overall check of the entire vehicle including the brakes. Would recommend this dealership. More

Very friendly and made car buying a breeze My salesman Jose was great and answered all my questions. I had a few minor issues that needed attention and he helped me through it all. He also call My salesman Jose was great and answered all my questions. I had a few minor issues that needed attention and he helped me through it all. He also called a couple days later to make sure everything was going good. More