Joe Rizza Ford Lincoln

Tom listens to his customers and their requests He is polite and always explains what has been done to our car in a professional manner polite and always explains what has been done to our car in a professional manner More

The staff at Joe Rizza are friendly and courteous. I worked with Steve Lillie who answered all of my questions and spent a lot of time allowing me to test drive several vehicles as I was undecided about worked with Steve Lillie who answered all of my questions and spent a lot of time allowing me to test drive several vehicles as I was undecided about which one I wanted to purchase. Once I made my decision, it was extremely easy to use the Lincoln Automotive Financial website for preapproval of my auto loan. When the financing department was ready, they made it very quick and easy to understand the paperwork. Once purchased, our personal concierge took the time to show me all of the features of my new vehicle. I would highly recommend Joe Rizza for your next new vehicle! You won’t be disappointed! More

Great service on our vehicle! The team promised to make our vehicle the best possible purchase- they delivered! Cliff in sales and Tom in service- thank you for taking our vehicle to the finish line. our vehicle the best possible purchase- they delivered! Cliff in sales and Tom in service- thank you for taking our vehicle to the finish line. More

Joe Rizza Ford/Lincoln was outstanding from start to finish in our only 4 hour process! We were super impressed with the whole process. We look forward to many years of great service and purchasing any finish in our only 4 hour process! We were super impressed with the whole process. We look forward to many years of great service and purchasing any new Ford from Joe Rizza without a doubt going forward! Thanks for making the car process simplified and an exceptional value More

My salesman was very knowledgeable. The entire team was friendly. I would definitely recommend Cliff and the Finance guy were wonderful. All details were perfect. friendly. I would definitely recommend Cliff and the Finance guy were wonderful. All details were perfect. More

Tom Mackey Service was great !! He was helpful and knowledgeable!! I wish everyone was a polite as him. He also helped me get the FordPass, which I had no idea I had. knowledgeable!! I wish everyone was a polite as him. He also helped me get the FordPass, which I had no idea I had. More

Our salesperson was great. Showed us several cars. I did think that we should have received floormats. I will say i am concerned regarding the battery which had to be jumped before our test drive. I was to think that we should have received floormats. I will say i am concerned regarding the battery which had to be jumped before our test drive. I was told it would be replaced. It wasn't. More

I brought my car in last Monday and was told they would have to order a part. Later on Ike called and said it would be ready Tuesday, Wednesday at the latest. Wednesday around 4 when I had not heard from h have to order a part. Later on Ike called and said it would be ready Tuesday, Wednesday at the latest. Wednesday around 4 when I had not heard from him I called. Ike was not there so someone else returned my call and said it would be back Thursday before noon . We ended up getting it back Friday. I felt there was poor communication. After waiting so long to get my car back I thought the least you could do was to clean the outside. When I went out to the lot to pick up my car there was bird poop on the side of the car from being left outside for 5 days. More

everyone was very curtious and friendly. I just would like the paper work to take less time. We had questions after we got home and sales returned calls promptly like the paper work to take less time. We had questions after we got home and sales returned calls promptly More

I like coming to this dealer they listen to your concerns and explain your problems to your in laymen terms. They tell you what other services you may need but don't pressure you into getting it corrected at and explain your problems to your in laymen terms. They tell you what other services you may need but don't pressure you into getting it corrected at that time. More