Joe Rizza Ford Lincoln

Not Happy Brought car in and told and showed pictures of anti freeze leak and of clamps on hoses. It took 13 days to get car back. Everyone told me it was unde Brought car in and told and showed pictures of anti freeze leak and of clamps on hoses. It took 13 days to get car back. Everyone told me it was under warranty but was charged 800.00 dollars. No rental car offered. More

Always get treated really well. Honest service staff I am always treated with respect when I come in. The service advisors are honest and tell you what they think should be done to my vehicle. I am always treated with respect when I come in. The service advisors are honest and tell you what they think should be done to my vehicle. More

Quick and easy It was very easy to make a convenient appointment and the service was quick. The manager kept me updated and was able to accurately predict the wait It was very easy to make a convenient appointment and the service was quick. The manager kept me updated and was able to accurately predict the wait time. More

The service was fine They took care of the car and made the necessary repairs. The repaired the front brakes, changed transmission fluid and did the full service oil chang They took care of the car and made the necessary repairs. The repaired the front brakes, changed transmission fluid and did the full service oil change along with the filters More

Trustworthy and dependable I purchased my Edge from Rizza in 2008 and have never been disappointed in any way with the service I have received. I always feel that I am being tre I purchased my Edge from Rizza in 2008 and have never been disappointed in any way with the service I have received. I always feel that I am being treated fairly and I know that if I ever did have an issue it would be taken care of quickly, professionally and to my satisfaction. More

2016 escape Good service and team they were willing to help and they have a nice selection to choose from suvs and crossovers. I would recommend them. Good service and team they were willing to help and they have a nice selection to choose from suvs and crossovers. I would recommend them. More

Rear ended collision damage repair I brought my six month old Ford Escape into Joe Rizza Ford body shop after I was rear ended by a teenage texter. Bobby Driggers’ team did an excelle I brought my six month old Ford Escape into Joe Rizza Ford body shop after I was rear ended by a teenage texter. Bobby Driggers’ team did an excellent repair job and it looks like new. Thank you so much Joe Rizzo Ford body shop. More

Fast service Got in and out under a hour and half without any issues also great waiting room comfortable with computer to use and great coffee from Starbucks machi Got in and out under a hour and half without any issues also great waiting room comfortable with computer to use and great coffee from Starbucks machine More

Excellent service in such a short time, I always have my car serviced here because they are professional, friendly, and don't try and sell you something you don't need. I would recommend th I always have my car serviced here because they are professional, friendly, and don't try and sell you something you don't need. I would recommend them to anyone. More

Not Happy I purchased a used car, it was mentioned to me several times how each used car that is put on the lot has been inspected. Shame on me for trusting tha I purchased a used car, it was mentioned to me several times how each used car that is put on the lot has been inspected. Shame on me for trusting that statement, I was told the battery was low because the car had been sitting with the alarm activated. That was not the case, the battery had a dead cell. My salesman Raul wrote up a sheet saying they owed me a battery, it was to late to replace it the day I picked up the car I guess, so they let me leave with a battery that could go anytime. I get home when it is dark and realize that one of the fog lights and one of the puddle lights do not work. Wouldn't you think in this inspection they would at least make sure all the lights work? If they didn't check the lights, what else did they not check? Two days later I call to get an appointment to get the battery replaced and let them know about the lights that do not work, I also told the salesman when he called to follow up on his sale. Long story short, they replaced the battery as agreed at the time of sale, they would only replace the fog light bulb and refused to replace the puddle light bulb saying it would cost over $150 and they gave me such a deal on the car it didn't make sense for them to put anymore money in to it. All I can say if you are purchasing a used vehicle look it over and over and over. More