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Joe Rizza Ford Lincoln
Orland Park, IL
2,879 Reviews
Our dealership is one of the premier dealerships in the country. Our commitment to customer service is second to none. We offer one of the most comprehensive parts and service department in the automotive industry.
Our primary concern is the satisfaction of our customers. Our online dealership was created to enhance the buying experience for each and every one of our internet customers. Please feel free to call us at the number listed below or send us an email using the contact us page.
Our Internet Department was developed in 1999. Mr. Rizza was aware that the Internet would be playing a integral part in the car business. Today each one of the Joe Rizza Dealerships has its own Internet Department staffed with trained and dedicated people.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 8:00 AM - 4:30 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 4:30 PM
Sunday Closed
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Showing 2,879 reviews
January 17, 2019
Accommodating My travel plans had changed and won’t be able to make my scheduled appointment for later in the week. So I went in early and Scott fit me right in for My travel plans had changed and won’t be able to make my scheduled appointment for later in the week. So I went in early and Scott fit me right in for my oil change and tire rotation. More
by GREGJARNOLD
Verified CustomerEmployees Worked With
January 17, 2019
Excellent experience Brought my vehicle in for recall work. Was scheduled to take a minimum of 4 hours. To my surprise I was back on the road in two hours. Job well done! Brought my vehicle in for recall work. Was scheduled to take a minimum of 4 hours. To my surprise I was back on the road in two hours. Job well done! More
by GM
Employees Worked With
Eric Montanez
January 17, 2019
Happiness at last I have nothing but great accolades for how I've been treated since I bought this car I will be buying the 2020 Lincoln Aviator and I'll make sure I wo I have nothing but great accolades for how I've been treated since I bought this car I will be buying the 2020 Lincoln Aviator and I'll make sure I won't get it from anywhere but Joe Rizza Lincoln please keep up the good work More
by HEMPHILLIC1
Employees Worked With
Lauren Kutsche
January 17, 2019
Great experience wonderful salesman. Everything went well and really love the new suv. Would recommend friends and family anytime at your dealership. Temo was great!! wonderful salesman. Everything went well and really love the new suv. Would recommend friends and family anytime at your dealership. Temo was great!! All needs were met More
by RORUZ823
January 17, 2019
Exceptional service Went in for new tires, replace rear brakes, replace wipers, and oil change. 1st time in my life I was told the truth and was spared the expense of b Went in for new tires, replace rear brakes, replace wipers, and oil change. 1st time in my life I was told the truth and was spared the expense of brakes when I truly didn't need them. Best Ford dealer around! More
by Fusion15
Employees Worked With
Ike Mohammed
January 17, 2019
Delivered as expected from experience Staff helpful and polite from reminder to have service to scheduling to service. Scheduler understanding and empathetic in scheduling needs and servi Staff helpful and polite from reminder to have service to scheduling to service. Scheduler understanding and empathetic in scheduling needs and service expart informative and helpful. THANK YOU; you have made me expect excellence More
by KATEE.MULLANE
Employees Worked With
Eduardo Rodriguez
January 17, 2019
Replace clutch and fuel tank recall They were able to get my car in and out in a timely manner. Had all the parts in stock so I didn't have to reschedule. They were able to get my car in and out in a timely manner. Had all the parts in stock so I didn't have to reschedule. More
by GENETRI1
Employees Worked With
January 17, 2019
2013 Ford Focus nighmare My 2013 Ford Focus has had to go in for service a minimum of 6 times with either a defective clutch or transmission problem. Ford is aware of the def My 2013 Ford Focus has had to go in for service a minimum of 6 times with either a defective clutch or transmission problem. Ford is aware of the defects, as they have extended the warranty on both problems. However, Joe Rizza's service team has handled all of my service appointments with caring and understanding. They have been a professional group of service writers and I am grateful for the exemplary service I have received. More
by VOREL5
Employees Worked With
January 16, 2019
Very professional and freindly Awesome service freindly and professional they called when the part was in. I set up a aointment and the car was ready the next day. Awesome service freindly and professional they called when the part was in. I set up a aointment and the car was ready the next day. More
by Markmikenis
Employees Worked With
January 15, 2019
Service Car was sent in for warranty service. When it was returned there was a lighter and used toothpick/flossing tools left in the car. Gross. Car was sent in for warranty service. When it was returned there was a lighter and used toothpick/flossing tools left in the car. Gross. More
by Noname
Employees Worked With
Do not know.
