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Joe Rizza Ford Lincoln
Orland Park, IL
2,879 Reviews
Our dealership is one of the premier dealerships in the country. Our commitment to customer service is second to none. We offer one of the most comprehensive parts and service department in the automotive industry.
Our primary concern is the satisfaction of our customers. Our online dealership was created to enhance the buying experience for each and every one of our internet customers. Please feel free to call us at the number listed below or send us an email using the contact us page.
Our Internet Department was developed in 1999. Mr. Rizza was aware that the Internet would be playing a integral part in the car business. Today each one of the Joe Rizza Dealerships has its own Internet Department staffed with trained and dedicated people.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 8:00 AM - 4:30 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 4:30 PM
Sunday Closed
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Showing 2,879 reviews
January 29, 2019
Easy to deal with Sarah, Gary, and Shelby made our car buying experience very pleasant. I use to not like dealing with Rizza Ford but they had the car my wife and I we Sarah, Gary, and Shelby made our car buying experience very pleasant. I use to not like dealing with Rizza Ford but they had the car my wife and I were looking for. Very pleasantly surprised to see they overhauled most of there staff and their attitude towards dealing with the public. I would highly recommend dealing with Rizza Ford. More
by BNRAGO
Verified Customer
January 29, 2019
Job done I truly appreciate that I called set up my appointment and came in and everything was handled and when I thought things were going to get difficult. M I truly appreciate that I called set up my appointment and came in and everything was handled and when I thought things were going to get difficult. Mr. Rodriguez stepped in and assisted right away. Thank you More
by Lalalibra
Employees Worked With
Eduardo Rodriguez
January 29, 2019
Always a great experience Rizza Ford is always a pleasure to deal with, whether it be the sales or service department, I’ve never had a bad experience there. I have before and Rizza Ford is always a pleasure to deal with, whether it be the sales or service department, I’ve never had a bad experience there. I have before and will definitely again, refer people to Joe Rizza Ford. More
by KGUTTILLO12
Employees Worked With
Other Employees :
Vince Ventrella
January 28, 2019
Best dealership ever Great all around dealership. Service by far is the greatest work done correctly the first time. They do not treat you like a number. They truly care a Great all around dealership. Service by far is the greatest work done correctly the first time. They do not treat you like a number. They truly care about your vehicles issue More
by Red rose
Employees Worked With
Ike Mohammed
January 28, 2019
Truck maintenance I paid 125 for a diagnostic on my truck, and was told it required engine replacement. Just how was that accomplished with nothing taken apart. I paid 125 for a diagnostic on my truck, and was told it required engine replacement. Just how was that accomplished with nothing taken apart. More
by Bobcat
Employees Worked With
January 26, 2019
Credit Score With my excellent credit score, I was surprised that I was not offered financing from Ford Finance Comp. I have not received any information or date o With my excellent credit score, I was surprised that I was not offered financing from Ford Finance Comp. I have not received any information or date on rust proofing my car. On a better note, I really my sales person Joe. More
by mamadee18
January 26, 2019
Sales Sarah was my best sales experience ever and I have purchased many cars from dealers. If you want the best ask for SARAH SARAH SARAH Sarah was my best sales experience ever and I have purchased many cars from dealers. If you want the best ask for SARAH SARAH SARAH More
by ALFREDMOOREIII
Employees Worked With
Vince Ventrella
January 25, 2019
Oil Change Friendly customer service employee Scott Sciaky was a pleasure to deal with! Along with the prompt service I received was a comfortable waiting area w Friendly customer service employee Scott Sciaky was a pleasure to deal with! Along with the prompt service I received was a comfortable waiting area with coffee. I’ll definitely will be back for any of my ford service needs. More
by PKS597
Employees Worked With
January 25, 2019
Very Good On APPT VERY PLEASE WITH ACCOMADATION FOR SERVICE on my schedule to service my car on SATURDAY VERY PLEASE WITH THE FOLLOW UP ON ORDERING MY PART VERY PLEASE WITH ACCOMADATION FOR SERVICE on my schedule to service my car on SATURDAY VERY PLEASE WITH THE FOLLOW UP ON ORDERING MY PART More
by atccollection
Employees Worked With
January 25, 2019
Terrible consiare Service Vehicle returned was not clean thoroughly carpet not vacuum seats and dashboard not cleaned.General Manager not to be trusted .Never would buy another Vehicle returned was not clean thoroughly carpet not vacuum seats and dashboard not cleaned.General Manager not to be trusted .Never would buy another Lincoln due to untrustingness at Joe Rizza in Orland Park More
by LAMBERTCARL71
