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Joe Rizza Ford Lincoln
Orland Park, IL
2,879 Reviews
Our dealership is one of the premier dealerships in the country. Our commitment to customer service is second to none. We offer one of the most comprehensive parts and service department in the automotive industry.
Our primary concern is the satisfaction of our customers. Our online dealership was created to enhance the buying experience for each and every one of our internet customers. Please feel free to call us at the number listed below or send us an email using the contact us page.
Our Internet Department was developed in 1999. Mr. Rizza was aware that the Internet would be playing a integral part in the car business. Today each one of the Joe Rizza Dealerships has its own Internet Department staffed with trained and dedicated people.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 8:00 AM - 4:30 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 4:30 PM
Sunday Closed
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Showing 2,879 reviews
February 04, 2019
Costumer Service First off this rating is for the costumer service not the repair itself. i dropped off my car and told them i had no way home. which i told them the First off this rating is for the costumer service not the repair itself. i dropped off my car and told them i had no way home. which i told them the night before when i called. so i was told to sit down for 10 mins while they look into it. so after an hour i finally was given some info. mind you this was after i had gotten up and asked whats going on. i texted the number 4 times to see if there was any updates and there was 0 response everytime. so basically i felt ignored and forgotten in my experience. it was not good and i definitely wouldnt recommend it More
by ZOVOXIL
Verified CustomerEmployees Worked With
February 04, 2019
Can phasers Hassle free assistance. I am glad I brought my vehicle here. They helped me with an issue covered under the original warranty. Thank you again. Hassle free assistance. I am glad I brought my vehicle here. They helped me with an issue covered under the original warranty. Thank you again. More
by Ironman
Employees Worked With
Lauren Kutsche
February 04, 2019
Great Service , Geat people Awsome service great attitude always going that extra step to make it a great and a pleasant visit thank's David and Eduardo keep up that great work! Awsome service great attitude always going that extra step to make it a great and a pleasant visit thank's David and Eduardo keep up that great work! More
by Salvador R
February 02, 2019
Service want a new car I would like to get a good price on a trade in upgrade please help love the drive I will by your brand please fine me a car I would like to get a good price on a trade in upgrade please help love the drive I will by your brand please fine me a car More
by New car
Employees Worked With
Lauren Kutsche
February 02, 2019
obscure issue with the lights... handled by rizza like pros First I wanna say how impressed I am with Mr Eduardo Rodriguez from your service department. He is the definition of a model employee. Dedicated, hard First I wanna say how impressed I am with Mr Eduardo Rodriguez from your service department. He is the definition of a model employee. Dedicated, hard working, polite, and diligent with his work. He took care of me from start to finish with an obscure issue I had with my lincoln. Diagnosed the problem and handled it. Thank you to your whole store More
by Brendon1
February 01, 2019
Quick service! Isaias helped my sister with her car lease and has also been great with me in financing my first car, with Ford’s great college rebate program. Isaias helped my sister with her car lease and has also been great with me in financing my first car, with Ford’s great college rebate program. More
by JCERVA44
Employees Worked With
January 31, 2019
Great I didn’t think that I would leave the lot with a car but they helped me with everting and they got me a car that fitted me and that was just in my bud I didn’t think that I would leave the lot with a car but they helped me with everting and they got me a car that fitted me and that was just in my budget More
by ALEXISMRUIZ1498
Employees Worked With
Alexis Salas
January 31, 2019
Overall great service and friendly staff Had a great experience buying a car with them. Ebverything was made easy and catered to my needs and was treated well with their friendly staff. Had a great experience buying a car with them. Ebverything was made easy and catered to my needs and was treated well with their friendly staff. More
by Justin
January 30, 2019
Exceptional Customer Service Took car in because I heard a strange noise on the drivers side rear. Didn’t have an appointment, Eduardo from Service found a way to get me in. I sat Took car in because I heard a strange noise on the drivers side rear. Didn’t have an appointment, Eduardo from Service found a way to get me in. I sat in the customer waiting area for about 1/2 hour and then Eduardo came in and said your car is ready! Just a little ice around the drive shaft! More
by GBBOWERSJR
Employees Worked With
Eduardo Rodriguez
January 29, 2019
oiil change The service was fast thorough and very convienient.Nothing more can be said. It was a very pleasant experiernce. Nothing more needs to be said. The service was fast thorough and very convienient.Nothing more can be said. It was a very pleasant experiernce. Nothing more needs to be said. More
by GEORG1595
Employees Worked With
Eduardo Rodriguez
