Joe Rizza Ford Lincoln

Terrible. Lack of respect for customers time Will never return here. Shame because I have bought 2 $50k trucks here. Service department makes you feel like you are bothering them to do warranty w Will never return here. Shame because I have bought 2 $50k trucks here. Service department makes you feel like you are bothering them to do warranty work that they are getting paid from Ford to do More

The works Attendant that checked me in was unprofessional. Told him to let them top up my fluids and the coolant was not added. Told him I had a coupon but can’ Attendant that checked me in was unprofessional. Told him to let them top up my fluids and the coolant was not added. Told him I had a coupon but can’t find it and he said I still have to physically hand it in to get the discount More

Vehicle purchase I initially came in to return a leased vehicle, Gary pechin took the time out to explain the difference to me about buying out my lease or purchasing I initially came in to return a leased vehicle, Gary pechin took the time out to explain the difference to me about buying out my lease or purchasing new. It was a good decision I made. I love the vehicle and the price isn’t outrageous Thank you More

Fast Service and very courteous Ike was very courteous I would come back again. Service was fast and I will bring back all my cars here. Thanks for all your help Ike was very courteous I would come back again. Service was fast and I will bring back all my cars here. Thanks for all your help More

Great service Eduardo was very professional he kept me informed if my cars problem and what needed to be done he gave me my options told me the cost and how long Eduardo was very professional he kept me informed if my cars problem and what needed to be done he gave me my options told me the cost and how long it would take. More

Car shopping made easy Great, easy pressureless experience that i will reccomend to anyone looking for a new car. A positive car shopping experience. Never felt pressured Great, easy pressureless experience that i will reccomend to anyone looking for a new car. A positive car shopping experience. Never felt pressured or harasssed. More

Service Excellent service by Lauren, she was very professional. During the busy time, Scott forgot about putting my car in the work que, after waiting for a Excellent service by Lauren, she was very professional. During the busy time, Scott forgot about putting my car in the work que, after waiting for about 2 hours I asked Lauren the status of my oil change. Lauren could not find my status and discovered my car was not in the work que for service. Lauren then took care of making sure I was next for service. Scott did apologize for the mishap. More

Sales From the time I walked through the door until I left I was treat with respect and courteousness. Jim was very accommodating and professional. He was From the time I walked through the door until I left I was treat with respect and courteousness. Jim was very accommodating and professional. He was able to locate the vehicle we wanted. He kept us informed of the process and delivery of the vehicle. This is the third vehicle we have purchased from Joe Rizza and I would not consider going elsewhere because I always felt I was part of the family. More

Great The dealer was great, timely professional and had everything I needed even cleaned car and put my spare back together in trunk for me, I’m totally sat The dealer was great, timely professional and had everything I needed even cleaned car and put my spare back together in trunk for me, I’m totally satisfied More

Unpleasant This was probably my 2nd time visiting the service center usually it's my spouse coming. Came in for recall. I didn't know that I needed to shoe the c This was probably my 2nd time visiting the service center usually it's my spouse coming. Came in for recall. I didn't know that I needed to shoe the coupon the is mailed to the service person that took the cars. When I got to the cashier it was if I irratated her by providing the coupon, she called the gentleman back to the booth he was upset that I didn't give it to him in the beginning. I said forget it and paid thr price my remote starter is not working properly but was told I had to make another appointment to see why. Now a week later I have a engine light on. New appt set. More