Joe Rizza Ford Lincoln

Great service! My service consultant, was super, very thorough and concerned. Lauren explained everything to me and stressed the urgency of my need to be aware and a My service consultant, was super, very thorough and concerned. Lauren explained everything to me and stressed the urgency of my need to be aware and attentative to the issues with my car. Great experience, I will definitely be coming back. More

Good service My only issue is how my belongings we taken out of my old car and thrown into my new car. It was very disappointing. Other than that my experience was My only issue is how my belongings we taken out of my old car and thrown into my new car. It was very disappointing. Other than that my experience was good. More

I came in for regular service. I came in for regular service,the WORKS package. The service advisor was prompt friendly and professional. My service was excellent, I was informed of I came in for regular service,the WORKS package. The service advisor was prompt friendly and professional. My service was excellent, I was informed of what additional services I needed , that shows how well they checked my car out. My service was prompt and professional. More

Lacking good customer service and communication I got new air bags 2 wks ago due to a recall, was told the airbag light was on and may not go off after fixing the bags, but it wasn't on when I got t I got new air bags 2 wks ago due to a recall, was told the airbag light was on and may not go off after fixing the bags, but it wasn't on when I got there. When I went to pick my car up, they offered to check it out for $125 diagnostic fee. I explained that my light was never on and I never had a problem with it, but I was told that it was when they took it to the bag. It's funny how, the light was all of a sudden on when it was in FORD'S care..plus I was shocked when they told me about it since I had no clue and I only took it in because I received a letter for the airbag recall. It would have been nice of management or someone could have checked this situation out for me...now I'm stuck with an air bag light that's on which isn't my fault. More

Service and sales Pete was very helpful and knowledgeable with functions and features of the Ford Explorer I recently purchased. Ike and Lauren was very professional a Pete was very helpful and knowledgeable with functions and features of the Ford Explorer I recently purchased. Ike and Lauren was very professional and clear on what service was needed at the time of visit. More

Quick, easy, painless My Service advisor was straight to the point, was able to get my car serviced and back to me all in the same day! The Technician and Advisor did a ful My Service advisor was straight to the point, was able to get my car serviced and back to me all in the same day! The Technician and Advisor did a full check over on my Fusion and told me of what I should looking forward yo upon my next visit. Super people and very friendly. More

Excellent Fair price and great service and the salesman and the finance guy were excellent thanks again. Would recommend this location if anybody’s looking for Fair price and great service and the salesman and the finance guy were excellent thanks again. Would recommend this location if anybody’s looking for ford More

Excellent Was treated with courtesy car was done as promised would recommend this service center to friends and family and will be back or more service to the s Was treated with courtesy car was done as promised would recommend this service center to friends and family and will be back or more service to the service center More

Excellent and courtesy service Joe Rizza Ford is the best service department I’ve ever worked with in owning Fords for the past 10 years, they get you in and out and sometimes save Joe Rizza Ford is the best service department I’ve ever worked with in owning Fords for the past 10 years, they get you in and out and sometimes save you a little money too. More

Rude service Didnt fill up my windowwasher fluid and scott and Edwardo gms were rude saying not to service other customers if there not regulars. Ignored text mess Didnt fill up my windowwasher fluid and scott and Edwardo gms were rude saying not to service other customers if there not regulars. Ignored text message when asking how progress was coming along. Asked the service clerk at the desk she said talk to Your representative face to face, he saw me and walked away. Will not come back here. Told me a full day and have to see part availability when over the phone i was told instock and half a day. Waited three hours after asking i was ready within 20 minutes. More