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Joe Rizza Ford Lincoln

Orland Park, IL

4.3
2,879 Reviews
Our dealership is one of the premier dealerships in the country. Our commitment to customer service is second to none. We offer one of the most comprehensive parts and service department in the automotive industry. Our primary concern is the satisfaction of our customers. Our online dealership was created to enhance the buying experience for each and every one of our internet customers. Please feel free to call us at the number listed below or send us an email using the contact us page. Our Internet Department was developed in 1999. Mr. Rizza was aware that the Internet would be playing a integral part in the car business. Today each one of the Joe Rizza Dealerships has its own Internet Department staffed with trained and dedicated people.
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8100 W 159th St

Orland Park, IL

60462

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Showing 2,879 reviews

February 22, 2019

Mkx2018-5000 miles Have had car in 3 times same thing, now car has exhaust leak after they took apart and repaired, also ride of car is bad and they can not tell -it is More

by DELA14
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Eric Montanez
Feb 26, 2019 -

DELA14 responded

If dealer wants to speak to me they can call me, they know my number!

February 22, 2019

The guys there were great The first guy flori was a great person felt comfortable use friendly and kind to my family my father-in-law so I would definitely recommend him More

by PACKISP
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bob Rawson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bill Kassanitz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Flori maritato
Feb 26, 2019 -

Joe Rizza Ford Lincoln responded

Thanks for the kind review! Anytime our customers let us know that they had a very pleasant purchasing experience, it brings us great joy. We invite you to return to our Service Center for more of the same when it's time for your first oil change. Best, Rawan Altaher - raltaher@rizzacars.com

February 21, 2019

Pleasant buying experience. Gino was my point man at the dealership. He was very attentive and helped to make this a pleasant buying experience. I consider Gino an asset within t More

by DHUTER
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gino Gil
Feb 26, 2019 -

Joe Rizza Ford Lincoln responded

Thank you for the glowing review! We take pride in our customer service and do whatever we can to have our customers leave happy. Please don’t hesitate to contact me or visit us if you need anything else. Best, Rawan Altaher - raltaher@rizzacars.com

February 21, 2019

Rizza lincoln Excellent experience and tremendous service I highly recommend this dealer My sales man Luke was wonderful and I would definitely go back because More

by DLPIN112
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lauren Kutsche
Feb 26, 2019 -

Joe Rizza Ford Lincoln responded

We appreciate your input, DLPIN112. We're glad to hear that you are consistently impressed with the service we offer here at Joe Rizza Ford of Orland Park. If there is anything more we can do for you please come back and see us any time! Take care! Best, Rawan Altaher - raltaher@rizzacars.com

February 21, 2019

Scott Sciaky is the best. He takes good care of my car need Scott Sciaky is the greatest. He takes good care of Joe Rizzas costumers. Always a pleasure. When Scott is unavailable. The other service advisors are More

by KATHRYN.HUGHES
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott Sciaky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 26, 2019 -

Joe Rizza Ford Lincoln responded

Thank you for the feedback, KATHRYN.HUGHES! Our top priority is exceptional customer care and we are proud that this was offered to you during your recent visit. Best, Rawan Altaher - raltaher@rizzacars.com

February 21, 2019

Oil Change The service was great. Lauren was very attentive and friendly. She had my car done within a few hours. I did like that they gave my a cert. to have m More

by mom2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lauren Kutsche
Feb 26, 2019 -

Joe Rizza Ford Lincoln responded

Thanks for giving us the opportunity to service your vehicle. We are happy to hear that everything went well for you. I will pass your feedback along to the team! Best, Rawan Altaher - raltaher@rizzacars.com

February 21, 2019

Amazon service by Scott Sciaky Thank you, Scott! I was beginning to doubt Ford after my multiple trips to the dealership... but you changed that! You’ve gone above and beyond for me More

by ROXANNEVILLAGRANA
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott Sciaky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 26, 2019 -

Joe Rizza Ford Lincoln responded

ROXANNEVILLAGRANA, it’s great to know that Scott provided an exceptional service experience for you. We take pride in our customer care and appreciate you taking the time to give us this positive feedback. If you have any further questions regarding your vehicle please let us know! Best, Rawan Altaher - raltaher@rizzacars.com

February 20, 2019

Fast & GREAT CUSTOMER SERVICE I’m ALWAYS treated like lm important and Rizza appreciates my business. I have referred Rizza Service Department to my family and friends. Thank More

by SLTHOMPSON055
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ike Mohammed
Feb 20, 2019 -

Joe Rizza Ford Lincoln responded

SLTHOMPSON055, thank you for the fantastic review and for the recommendation! We can't tell you how much we appreciate your customer loyalty! Best, Rawan Altaher - raltaher@rizzacars.com

February 20, 2019

Service hours The service hours stated are deceptive. Fast lane is done taking vehicles by 3pm. They were able to get me in which I appreciated. I had been trying t More

by Ziggy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric Montanez
Feb 21, 2019 -

Joe Rizza Ford Lincoln responded

Thank you for the great feedback, Ziggy! We appreciate hearing all comments so we can provide the best service to our customers. Please reach out to us if you have any questions or concerns. We look forward to serving you again. Best, Rawan Altaher - raltaher@rizzacars.com

February 20, 2019

Purchased a used vehicle We were able to purchase a used 2006 Ford Escape To replace our totaled Escape. They held the car for us until we received our insurance check and th More

by RLKREJCA
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Isaias Remijio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 21, 2019 -

Joe Rizza Ford Lincoln responded

Thank you for taking the time to leave us this feedback. Your review gives us the opportunity to learn if we are delivering great customer service and I am glad that this was the case with you! Please let us know if we can help you with anything else, thanks! Best, Rawan Altaher - raltaher@rizzacars.com

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