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Joe Rizza Ford Lincoln
Orland Park, IL
2,879 Reviews
Our dealership is one of the premier dealerships in the country. Our commitment to customer service is second to none. We offer one of the most comprehensive parts and service department in the automotive industry.
Our primary concern is the satisfaction of our customers. Our online dealership was created to enhance the buying experience for each and every one of our internet customers. Please feel free to call us at the number listed below or send us an email using the contact us page.
Our Internet Department was developed in 1999. Mr. Rizza was aware that the Internet would be playing a integral part in the car business. Today each one of the Joe Rizza Dealerships has its own Internet Department staffed with trained and dedicated people.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 8:00 AM - 4:30 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 4:30 PM
Sunday Closed
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Showing 2,879 reviews
February 26, 2019
Long Day - Worth the Wait The team at Joe Rizza Ford & Lincoln did everything they could to make sure I left happy. Once a car and price was worked out, the team moved quickly The team at Joe Rizza Ford & Lincoln did everything they could to make sure I left happy. Once a car and price was worked out, the team moved quickly to make sure all the next steps were easy. Although I hate dealerships and the whole process, they did a good job the whole way through. More
by ZACHERYANDBRIAN
Verified Customer
February 25, 2019
Tire replacement I got flat tire running in to a pothole. The old tire was inspected. I got new tire within 24 hours. The service was well delivered. I got flat tire running in to a pothole. The old tire was inspected. I got new tire within 24 hours. The service was well delivered. More
by Inna
Employees Worked With
February 25, 2019
Cooling Fan will not stop running My cooling radiator fan started to run on its own and would not shutdown while driving for service. While waiting for the service advisor it finally My cooling radiator fan started to run on its own and would not shutdown while driving for service. While waiting for the service advisor it finally stopped. End result they could not duplicate the problem. Scott and the Tech though that the cooling vain on the radiator may have frozen closed. They did find a small oil leak from the oil pan that they had a bulletin on. so they replaced the seal. Scott kept me informed every step of the way. More
by GINCH62
February 25, 2019
Very fast and courteous and knowledgeable gave me a loaner when I needed it fresh coffee and pastries never had a complete experience like this thank you and knowledgeable gave me a loaner when I needed it fresh coffee and pastries never had a complete experience like this thank you More
by FIORI7304
Employees Worked With
Eric Montanez
February 25, 2019
Awsome I always have great experiances with joe rizza.Excellent service department. Everyone there is very friendly and helpful. i would recommend going to j I always have great experiances with joe rizza.Excellent service department. Everyone there is very friendly and helpful. i would recommend going to joe rizza for service !!!!! More
by Casper1$
February 25, 2019
Lease of Ford Expedition Max Joey was the salesman that helped us lease our Ford Expedition Max. He was very accommodating to all of our questions and concerns. Joey was extremely Joey was the salesman that helped us lease our Ford Expedition Max. He was very accommodating to all of our questions and concerns. Joey was extremely professional. We’ve done business with Rizza in the past and will continue in the future. More
by ktuburan
Employees Worked With
February 23, 2019
Excellent service and treated with courtesy and respect, gave me a run down of where I stand with each aspect of my truck. I know what I need now and what I’ll need in and treated with courtesy and respect, gave me a run down of where I stand with each aspect of my truck. I know what I need now and what I’ll need in the near future More
by JBM7434
Employees Worked With
Ike Mohammed
February 23, 2019
The "Works" out in about 50 minutes, great. Wish they would bring back the complimentary car wash, instead of the coupon for off site wash. Listen to the voice of your returning customers, plea Wish they would bring back the complimentary car wash, instead of the coupon for off site wash. Listen to the voice of your returning customers, please. More
by CARMELGRAD65
February 23, 2019
Glad that it's finally done! Though I waited nearly 2 years, not necessarily the fault of the dealership, to get my airbag replaced I'm elated that it's done. While I was there I Though I waited nearly 2 years, not necessarily the fault of the dealership, to get my airbag replaced I'm elated that it's done. While I was there I had my oil changed. Lauren is a very courteous and easy to communicate with Service Consultant, I hold her to high regard. I'm a senior and what I do miss is the donuts that you use to have on Wednesday's and hope that you will soon start bringing them back? Thank you! Mr. Michael Davenport More
by OU812CAKEMAN
February 22, 2019
Nightmare They sold me a $30000 vehicle. I get it home and the dvd player will not work. They refused to fix it. So much for standing by your product. I would n They sold me a $30000 vehicle. I get it home and the dvd player will not work. They refused to fix it. So much for standing by your product. I would never suggest this place to anyone. More
by DJRFREESTUFF33
