Joe Rizza Ford Lincoln
Orland Park, IL
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 8:00 AM - 4:30 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 4:30 PM
Sunday Closed
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Good visit I always get fast and good service every time I have my car serviced. The techs are always so helpful and explain everything in detail. I appreciate I always get fast and good service every time I have my car serviced. The techs are always so helpful and explain everything in detail. I appreciate all the good service that is given to me at each visit More
They treated me like Family I had a great buying experience at Joe Rizza Ford. Both my sales consultant Joey Gio, and general sales manager John Livigni went above and beyond to I had a great buying experience at Joe Rizza Ford. Both my sales consultant Joey Gio, and general sales manager John Livigni went above and beyond to put me into a 2019 Ford F150 Limited. I can't say enough about my sales consultant Joey Gio. Joey did all the heavy lifting making sure the transition from my old vehicle to the new one was easy and simple. Vehicles these days have so much technology and features that understanding everything can be a little overwhelming. Joey Gio was very patient taking the time to explain everything about my new vehicle to me until I was able to navigate on my own. Joey Gio is #1 . If you need a car Joey Gio is the man to see. Great dealership and everyone was friendly and helpful. From top management to the guys who washed and cleaned up my truck. Also gotta give a shout out to Shelby. She also gave big help with installation of the Fordpass app and software setup. Thanks for the instruction videos to Shelby. Last, but not least, thanks to Mr. McMillan, the main man, for being very approachable and having a great staff. Although, a very busy man, never too busy to listen to any concerns a customer may have. I, with my family, look forward to a long relationship with Joe Rizza Ford. More
Good will recommend this place Bought a truck from this dealership. Everyone was very cooperative. Excellent service. Will recommend to anyone I know. I live near a Ford dealership Bought a truck from this dealership. Everyone was very cooperative. Excellent service. Will recommend to anyone I know. I live near a Ford dealership and I would prefer to drive the hour to come here. Will get my next car from here. 👍🏼 More
FAB Battery Was treated very nicely to insure my batteries were replaced. Scott expidted my visit and helped me to make my doctor’s appointment on time. Very prof Was treated very nicely to insure my batteries were replaced. Scott expidted my visit and helped me to make my doctor’s appointment on time. Very professional!! More
Used Expedition My sales rep Luke did a great job. We walked away knowing we paid a good price and we treated fairly. I would recommend this dealership. My sales rep Luke did a great job. We walked away knowing we paid a good price and we treated fairly. I would recommend this dealership. More
Very dishonest Brought car in with flat tire. Just bought tires for there a month ago and was told tire could not be fixed without even checking with a tech. Try to Brought car in with flat tire. Just bought tires for there a month ago and was told tire could not be fixed without even checking with a tech. Try to sell me another new tire. I took it down the street to discount tires they patched it and sent me on my way! Then ask about light on lift gate and was told that’s not covered under your warranty you have to buy another assembly and that’s real expensive never even told me how much it was just assumed I wouldn’t buy it! Real have had bad experiences with this service department and will not be buying another car from there!!! More
Finance manager falsifying information Finance manager Omar has falsely given me information for his benefits at the time of purchase which is now given me unnecessary actions to take place Finance manager Omar has falsely given me information for his benefits at the time of purchase which is now given me unnecessary actions to take place now. Temo was the sales personnel I was working with. Temo did do a good job on his part. I hope customers are careful when dealing with Omar. More
Unhappy My door was locked when my car arrived. They were able to gain entry. They discovered I was given the wrong key at time purchased. ? My door was locked when my car arrived. They were able to gain entry. They discovered I was given the wrong key at time purchased. ? More
Bob the manager of the body shop great customer service Dealing with the body shop is a great mind easing experience, wouldn't have anyone else service my vehicle when these situations arise. Thanks Bob. Dealing with the body shop is a great mind easing experience, wouldn't have anyone else service my vehicle when these situations arise. Thanks Bob. More
You never know when I have had three Lincolns. One may never know when you buy a new car. My Lincoln was in for a routine check up. I was walking around the showroom look I have had three Lincolns. One may never know when you buy a new car. My Lincoln was in for a routine check up. I was walking around the showroom looking at the Lincoln Continental I was approached By Al. I told him this would be my retirement gift for when I retire a few years from now. He started showing me the 2019 Lincoln MKZ which I have the 2016 year. I was sold. Drove out that evening and took my wife out to dinner to celebrate! More