Back

Joe Rizza Ford Lincoln

Orland Park, IL

4.3
2,879 Reviews
Our dealership is one of the premier dealerships in the country. Our commitment to customer service is second to none. We offer one of the most comprehensive parts and service department in the automotive industry. Our primary concern is the satisfaction of our customers. Our online dealership was created to enhance the buying experience for each and every one of our internet customers. Please feel free to call us at the number listed below or send us an email using the contact us page. Our Internet Department was developed in 1999. Mr. Rizza was aware that the Internet would be playing a integral part in the car business. Today each one of the Joe Rizza Dealerships has its own Internet Department staffed with trained and dedicated people.
Contact Dealership

8100 W 159th St

Orland Park, IL

60462

Directions

By Type

Showing 2,879 reviews

March 01, 2019

Good visit I always get fast and good service every time I have my car serviced. The techs are always so helpful and explain everything in detail. I appreciate More

by JOVIAL65
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott Sciaky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lauren Kutsche, Ike Mohammed
Mar 05, 2019 -

Joe Rizza Ford Lincoln responded

Thanks for giving us the opportunity to service your vehicle. We are happy to hear that everything went well for you. I will pass your feedback along to the team! Best, Rawan Altaher - raltaher@rizzacars.com

March 01, 2019

They treated me like Family I had a great buying experience at Joe Rizza Ford. Both my sales consultant Joey Gio, and general sales manager John Livigni went above and beyond to More

by KevinL
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joey Gio
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Livigni
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mr. McMillan. Shelby. Bob.
Mar 05, 2019 -

Joe Rizza Ford Lincoln responded

Thank you so much for the wonderful compliments! We couldn't be more pleased to hear ourselves described as professional, friendly, and courteous. We hope you enjoy your new 2019 Ford F150 and we look forward to seeing you again whether for routine service or another purchase. Thanks again! Best, Rawan Altaher - raltaher@rizzacars.com

February 28, 2019

Good will recommend this place Bought a truck from this dealership. Everyone was very cooperative. Excellent service. Will recommend to anyone I know. I live near a Ford dealership More

by MONDRAGON.PERLA
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Livigni
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gino Gil
Mar 05, 2019 -

Joe Rizza Ford Lincoln responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Best, Rawan Altaher - raltaher@rizzacars.com

February 28, 2019

FAB Battery Was treated very nicely to insure my batteries were replaced. Scott expidted my visit and helped me to make my doctor’s appointment on time. Very prof More

by SMENTRUCK
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott Sciaky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 05, 2019 -

Joe Rizza Ford Lincoln responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Best, Rawan Altaher - raltaher@rizzacars.com

February 28, 2019

Used Expedition My sales rep Luke did a great job. We walked away knowing we paid a good price and we treated fairly. I would recommend this dealership. More

by TWolsten
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Luke Clarizio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 06, 2019 -

Joe Rizza Ford Lincoln responded

Thank you for taking the time to write this review. We are pleased to hear that Luke was able to provide a great experience. Take care! Best, Rawan Altaher - raltaher@rizzacars.com

February 28, 2019

Very dishonest Brought car in with flat tire. Just bought tires for there a month ago and was told tire could not be fixed without even checking with a tech. Try to More

by MARC.HAVIS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Eduardo Rodriguez
Feb 28, 2019 -

Joe Rizza Ford Lincoln responded

MARC.HAVIS, we appreciate learning about your experience at our dealership. Our number one priority after learning about your experience is to remedy it and offer a resolution. Please contact me at your earliest convenience. Best, Rawan Altaher - raltaher@rizzacars.com

February 28, 2019

Finance manager falsifying information Finance manager Omar has falsely given me information for his benefits at the time of purchase which is now given me unnecessary actions to take place More

by RODRIGUEZJOSH5
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Temo Velasquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Omar (finance manager)
Mar 05, 2019 -

Joe Rizza Ford Lincoln responded

Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Best, Rawan Altaher - raltaher@rizzacars.com

February 28, 2019

Unhappy My door was locked when my car arrived. They were able to gain entry. They discovered I was given the wrong key at time purchased. ? More

by The Car
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Temo Velasquez
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eric Montanez
Mar 05, 2019 -

Joe Rizza Ford Lincoln responded

We would like to thank you for sharing this review. We appreciate your feedback as it helps us grow as a dealership. We will be sharing your comments with our team and we encourage you to contact us if you would like to further discuss your visit. Best, Rawan Altaher - raltaher@rizzacars.com

February 27, 2019

Bob the manager of the body shop great customer service Dealing with the body shop is a great mind easing experience, wouldn't have anyone else service my vehicle when these situations arise. Thanks Bob. More

by VANIV66
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bobby Driggers
Feb 27, 2019 -

Joe Rizza Ford Lincoln responded

Thank you for the feedback, VANIV66! Our top priority is exceptional customer care and we are proud that this was offered to you during your recent visit. Best, Rawan Altaher - raltaher@rizzacars.com

February 26, 2019

You never know when I have had three Lincolns. One may never know when you buy a new car. My Lincoln was in for a routine check up. I was walking around the showroom look More

by MPAWLAK0
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gary Precin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Al Mirkiani
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lauren Kutsche, Eduardo Rodriguez
Feb 26, 2019 -

Joe Rizza Ford Lincoln responded

Thank you for taking the time to submit this awesome feedback. Hearing that you received excellent service from one of our sales team members is always encouraging and reassures us of our commitment to our customers. We hope that you enjoy the new 2019 Lincoln MKZ and we look forward to doing business with you again in the future. Best, Rawan Altaher - raltaher@rizzacars.com

...
205
...