Joe Rizza Ford Lincoln

2.5 hour oil change Went in for an oil change, upon arrival I stood outside my truck for 5 minutes before anyone even acknowledged I was in the building. Once I was final Went in for an oil change, upon arrival I stood outside my truck for 5 minutes before anyone even acknowledged I was in the building. Once I was finally helped I was told my oil change would take 60-90 minutes. After waiting for 2 hours I spoke to the service manager who checked me in...he asked who I spoke to? Clearly he didn’t remember it was him. He then told me he’d go check on my truck...but then he stopped and chit chatted with another employee for a few minutes. Once he returned he told me that they were working on it and it would be a few more minutes....I guess a few more means :45? Terrible experience More

Fiori took care of me like family! I had such a fantastic experience at this dealership! Fiori took care of me and my family like we were part of his family! He listened to my concerns I had such a fantastic experience at this dealership! Fiori took care of me and my family like we were part of his family! He listened to my concerns and went above & beyond to make sure that we drove away in a beautiful SUV that will hopefully last many years to come! I have 2 teenagers with permits and there is no doubt that Fiori will be my 1st call when they are ready to make a purchase of their own! More

Great service! I would definitely recommend this service department to get your car serviced. They were honest about the work that needed to be done and how much it I would definitely recommend this service department to get your car serviced. They were honest about the work that needed to be done and how much it would cost to fix. I'm for sure coming back here for my next service! More

Very Professional Scott was very helpful and professional. This was my 3rd time in for service. The work was done very well and everyone was polite. Very good experienc Scott was very helpful and professional. This was my 3rd time in for service. The work was done very well and everyone was polite. Very good experience. More

Extraordinary pleased! Over the past weekend my husband and I went to Joe Rizza dealership to see a 2011 Chevy Tahoe.Due to previous experience with purchasing an used SUV , Over the past weekend my husband and I went to Joe Rizza dealership to see a 2011 Chevy Tahoe.Due to previous experience with purchasing an used SUV ,I was very skeptical.But then we met with Fiori Maritato.What a great salesman!He was down to earth and went above and beyond to assist all our needs.Fiori made us feel very comfortable ,while making an important decision.We were able to negotiate the price.Ended up finalizing the deal with the help of another very knowledgeable emploee,Dustin Hill from Finance.So I definitely recommend Joe Rizza Ford at Orland Park and ask for FIORI MARITATO! More

I'm so satisfied with the service i've received from you guy My experience with Joe rizza goes back for some years now and i love buying cars and the service department is awesome some and ike Mohammad is great My experience with Joe rizza goes back for some years now and i love buying cars and the service department is awesome some and ike Mohammad is great and the staff is all wonderful and gracious " i love joe rizza ford.... More

Difficult problem solved Our service writer Lauren was very helpful in getting our panoramic roof repaired. It only needed cleaning and lubricating. She got us a loaner just i Our service writer Lauren was very helpful in getting our panoramic roof repaired. It only needed cleaning and lubricating. She got us a loaner just in case the repairs would be longer. We appreciate her. Thank you! More

More than what I was expecting I brought my car in for service and got my front suspension fixed also. it was under warranty and I was not even thinking of that, but I was told by t I brought my car in for service and got my front suspension fixed also. it was under warranty and I was not even thinking of that, but I was told by the service team that they can take care of since the vehicle was there and it rides even better now. Thanks for looking out service team More

Gino Gil sold me S-430 I drove two and a half hours to see this car from Decatur Illinois. He was very helpful and knowledgeable about the car. Made my day great and she's h I drove two and a half hours to see this car from Decatur Illinois. He was very helpful and knowledgeable about the car. Made my day great and she's home in the garage. More

Great place to buy a vehicle! I cannot stress this enough but we’ve now bought our 5th vehicle from Joe Rizza and it’s alwasy nothing short of great! Jose was so helpfully along wi I cannot stress this enough but we’ve now bought our 5th vehicle from Joe Rizza and it’s alwasy nothing short of great! Jose was so helpfully along with Bill K. Wouldn’t sho anywhere else! Thanks for alwasy getting us in a great vehicle at a fantastic price!!! More