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Joe Rizza Ford Lincoln

Orland Park, IL

4.3
2,879 Reviews
Our dealership is one of the premier dealerships in the country. Our commitment to customer service is second to none. We offer one of the most comprehensive parts and service department in the automotive industry. Our primary concern is the satisfaction of our customers. Our online dealership was created to enhance the buying experience for each and every one of our internet customers. Please feel free to call us at the number listed below or send us an email using the contact us page. Our Internet Department was developed in 1999. Mr. Rizza was aware that the Internet would be playing a integral part in the car business. Today each one of the Joe Rizza Dealerships has its own Internet Department staffed with trained and dedicated people.
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8100 W 159th St

Orland Park, IL

60462

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Showing 2,879 reviews

March 18, 2019

The Works Oil Package. I purchased The Works service package and was provided great service. Also, the mechanics were able to inform me about other issues with my vehicle. More

by waldron_sean
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Crystal and the other employee at the register., Ike Mohammed
Mar 18, 2019 -

Joe Rizza Ford Lincoln responded

Your kind words and fantastic review are greatly appreciated! I am elated to hear that our team was able to provide you with the pressure-free and knowledgeable service we strive to deliver to each of our guests. Thank you for spreading the word about your excellent experience; we look forward to working with you, your family, and your friends in the future. Best, Rawan Altaher - raltaher@rizzacars.com

March 16, 2019

Excellent and Accomodating This is the 5th vehicle I have purchased from Gary Percin and the third from Luke Clarizio they provide a positive experience and exceptional follow u More

by Harley Schinker
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gary Precin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Luke Clarizio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ike Mohammed
Mar 18, 2019 -

Joe Rizza Ford Lincoln responded

Thank you for taking the time to write this 5-star review. We strive to provide courteous service to all our guests and are glad to hear that we helped you find the car you were looking for. Please keep us in mind for your future auto needs, as our team is always here to assist you. Best, Rawan Altaher - raltaher@rizzacars.com

March 16, 2019

Edge purchase This purchase has been the easiest so far as this is my 3rd Edge purchase Also very impressed with your show room and service area. Highly recommende More

by RJBESHEER
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Lillie
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Livigni
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : All were very pleasant, cordial and helpful, Raul Hernandez
Mar 18, 2019 -

Joe Rizza Ford Lincoln responded

Thanks for the kind review! Anytime our customers let us know that they had a very pleasant purchasing experience, it brings us great joy. We invite you to return to our Service Center for more of the same when it's time for your first oil change. Best, Rawan Altaher - raltaher@rizzacars.com

March 16, 2019

Recall It was a pleasure to do business with the service department. They were very friendly and knowledgeable. My recall was done in a timely fashion. More

by kkociper
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott Sciaky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 18, 2019 -

Joe Rizza Ford Lincoln responded

Thank you so much for your excellent input! We're proud of our service technicians and hope to pass along your great experience to all of our customers. Best, Rawan Altaher - raltaher@rizzacars.com

March 15, 2019

Great service and I was treated like family. I was taken care of in a way that people should know....Bob Driggers in the body shop was my contact and I have to say he was the best! I had a great More

by Scott Z
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bobby Driggers, Lauren Kutsche
Mar 18, 2019 -

Joe Rizza Ford Lincoln responded

Scott, we appreciate your amazing review and are glad to hear that you enjoyed the service you received from us. We will certainly share your feedback with our entire team, and encourage you to contact us or stop by for a visit again if you need any further assistance. Best, Rawan Altaher - raltaher@rizzacars.com

March 15, 2019

Joe Rizza Lincoln treated me like family, they were great!! Your sales force was knowledgeable and caring, the General manager came out to greet me. I would recommend Joe Rizza Lincoln to everyone. Professional More

by LDNSR104
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
George Kraft
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Claster
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 18, 2019 -

Joe Rizza Ford Lincoln responded

Thanks for giving us the opportunity to service your vehicle. We are happy to hear that everything went well for you. I will pass your feedback along to the team! Best, Rawan Altaher - raltaher@rizzacars.com

March 15, 2019

Great pick up and delivery service My experience with the pick up and delivery service was wonderful. The drives were very nice and knowledgeable of any questions I had regarding the pr More

by MCOLANTONE10
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lauren Kutsche
Mar 18, 2019 -

Joe Rizza Ford Lincoln responded

Thanks for the kudos. We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. If there are any other automotive needs we can assist you with, please don't hesitate to let us know. Best, Rawan Altaher - raltaher@rizzacars.com

March 15, 2019

Burning smell in car I was notified when a car arrived at my place of work as a loaner. Etic in the service department contacted me with repair recommendations and pricin More

by KGARTELMANN1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
I believe her name was Ashley, Eric Montanez
Mar 18, 2019 -

Joe Rizza Ford Lincoln responded

KGARTELMANN1, thank you for leaving us your positive review. We are pleased to hear that you were satisfied with the loaner car we provided and the thorough service you received from us. If there is anything more that we can do please come back and see us again. Take care! Best, Rawan Altaher - raltaher@rizzacars.com

March 15, 2019

Very accommodating Made the car buying experience effortless and worked tirelessly to accommodate my every wish. I continue to come back for this excellence in dealing w More

by GEORGE63
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gary Precin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Luke Clarizio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 18, 2019 -

Joe Rizza Ford Lincoln responded

Thank you so much for this excellent feedback and your very kind recommendation of our dealership. I am happy to hear that our team worked hard enough to make your purchase completely painless. Best, Rawan Altaher - raltaher@rizzacars.com

March 14, 2019

Disappointed Service was great , but went to buy a truck and they never even called to follow up .. spend an hour and the Gm seemed to pull every old school bogus More

by Paul
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Not sure
Mar 14, 2019 -

Joe Rizza Ford Lincoln responded

Paul, we appreciate you leaving this honest feedback about your experience. We appreciate any and all feedback, as it allows us to continue to grow and improve as a dealership. At your earliest convenience, please feel free to reach out to us so that we can learn more about your visit. We hope to talk with you soon. Best, Rawan Altaher - raltaher@rizzacars.com

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