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Joe Rizza Ford Lincoln
Orland Park, IL
2,880 Reviews
Our dealership is one of the premier dealerships in the country. Our commitment to customer service is second to none. We offer one of the most comprehensive parts and service department in the automotive industry.
Our primary concern is the satisfaction of our customers. Our online dealership was created to enhance the buying experience for each and every one of our internet customers. Please feel free to call us at the number listed below or send us an email using the contact us page.
Our Internet Department was developed in 1999. Mr. Rizza was aware that the Internet would be playing a integral part in the car business. Today each one of the Joe Rizza Dealerships has its own Internet Department staffed with trained and dedicated people.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 8:00 AM - 4:30 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 4:30 PM
Sunday Closed
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Showing 2,880 reviews
June 10, 2024
You're typical dealership setup with sales guys in the front and then finance guys in the back. We ended up getting the PermaPlate protection for around 1200 or so, but honestly it was not worth the money front and then finance guys in the back. We ended up getting the PermaPlate protection for around 1200 or so, but honestly it was not worth the money. The quality of the application was definitely poor. More
by digz123
Employees Worked With
Isaisa Ramijio
June 06, 2024
The fuel pump in my new 2024 Nautilus Lincoln failed within 1 week of purchase. I was truly devastated, disappointed and in complete disbelief. After months of deciding which vehicle would be best for m within 1 week of purchase. I was truly devastated, disappointed and in complete disbelief. After months of deciding which vehicle would be best for me and my family. The lack of urgency, support and follow up I received regarding this issue was overwhelming! This was at its best the poorest customer service I ever received. I did not hear from the General Manager at all. Afte repairing my vehicle, I was told by Jim, the employee who assisted in the purchase of my vehicle, that I would receive a free oil change for my inconvenience. I don't believe the replacing of the fuel pump in a new vehicle in a minor inconvenience. I am now concerned about future parts in this vehicle which could be improperly installed. My family and friends expressed complete shock. For my peace of mind and true acknowledgment of my horrible experience, I believe the fair resolution would be for Joe Rizza Ford to provide me with the extended warranty for this vehicle. Angela Billups Jones More
by abillups
May 14, 2024
From the moment my wife and I were welcomed into the dealership we felt an instant connection with the staff. The. Vehicle we were interested in was freshly cleaned and stored inside for us to look at! dealership we felt an instant connection with the staff. The. Vehicle we were interested in was freshly cleaned and stored inside for us to look at! It was a 2021. Vehicle that had a clean engine bay. The price was very fair and we were elated to make the deal. The salesman and the finance manager could not have been any more accommodating. I highly recommend these guys! More
by Richdombrowski
Employees Worked With
Paul Pescatore
April 30, 2024
I have never had a problem with this dealership. Everyone is polite and friendly and expedient. Everyone is polite and friendly and expedient. More
by SKAGMO57
Employees Worked With
March 16, 2024
This was my first time going to Joe Rizza Lincoln, It was a very pleasant experience. I worked with Andrew, he was great at answering all of my questions. He listened to what I wanted and was not pushy at a a very pleasant experience. I worked with Andrew, he was great at answering all of my questions. He listened to what I wanted and was not pushy at all. I would definitely recommend buying a vehicle from this dealership. Scott S. More
by staerkel11
Employees Worked With
Andrew Medina
February 20, 2024
It’s a nice car but it’s bad to pay it in 55000 then you found it in another dealer in 52000 so I should be not trust the smiling faces and nice words found it in another dealer in 52000 so I should be not trust the smiling faces and nice words More
by MASOUDYM72
Employees Worked With
February 20, 2024
John was great to work with he help me find my car I was looking for A+++ and Scott the manager looking for A+++ and Scott the manager More
by Anarez
February 13, 2024
This is my third lease through Rizza and everytime the entire process has been top notch, start to finish. Al Mirkiani, Gary Precin and Bob Burke were all the best of the definition of professional and pe entire process has been top notch, start to finish. Al Mirkiani, Gary Precin and Bob Burke were all the best of the definition of professional and personable. More
by map919
December 28, 2023
Every detail of the transaction was thoroughly explained. I live on the far northwest side and always go see Rizza when it’s new car time. Been a customer there since 1983. I live on the far northwest side and always go see Rizza when it’s new car time. Been a customer there since 1983. More
by Ofcrmunger8624
