Back

Joe Rizza Ford Lincoln

Orland Park, IL

4.3
2,879 Reviews
Our dealership is one of the premier dealerships in the country. Our commitment to customer service is second to none. We offer one of the most comprehensive parts and service department in the automotive industry. Our primary concern is the satisfaction of our customers. Our online dealership was created to enhance the buying experience for each and every one of our internet customers. Please feel free to call us at the number listed below or send us an email using the contact us page. Our Internet Department was developed in 1999. Mr. Rizza was aware that the Internet would be playing a integral part in the car business. Today each one of the Joe Rizza Dealerships has its own Internet Department staffed with trained and dedicated people.
Contact Dealership

8100 W 159th St

Orland Park, IL

60462

Directions

By Type

Showing 2,879 reviews

March 22, 2019

Everyone was pleasant and helpful. A very good experience. The sales staff was excellent with helping me find a new car with all my requirements and then some. There was no pressure, just wanted to make sure More

by JILLS983
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joey Gio
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Livigni
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shelby in sales dept
Mar 25, 2019 -

Joe Rizza Ford Lincoln responded

Your kind words mean a lot to us. We appreciate your feedback and are happy to hear that our team was able to meet your needs. We always strive to provide the utmost in quality and customer satisfaction, and we try our best to make the car buying experience as easy and stress-free as possible. We look forward to assisting you with your future sales and service needs. Best, Rawan Altaher - raltaher@rizzacars.co

March 21, 2019

Fiori was great! We had certain needs before driving off the lot and he helped us in every way. Keep an eye out for this guy, he's the one to work with! More

by SCrain
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
There , Fiori Maritato
Mar 21, 2019 -

Joe Rizza Ford Lincoln responded

We can’t thank you enough for writing this awesome review for our dealership! It was a pleasure to help you, and we look forward to doing so again. Best, Rawan Altaher - raltaher@rizzacars.com

March 20, 2019

Felt great when we entered the Lincoln showroom After searching several dealerships for a new vehicle, we immediately liked the Lincolns and the people at Rizza. Great experience and are enjoying th More

by Sarne
Friendliness
Recommend Dealer
Yes
Employees Worked With
Fiori Maritato
Mar 21, 2019 -

Joe Rizza Ford Lincoln responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and I will be sure to relay to the team. Take care and have a great day. Best, Rawan Altaher - raltaher@rizzacars.com

March 19, 2019

Treated respectfully with preferential treatment . Al & others were friendly, knowledgeable and extremely kind. Old world business was refreshing. Would recommend Al in a heartbeat. Transition into b More

by Jenlived lincoln
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bob Rawson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bill Kassanitz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Al Mirkiani
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 21, 2019 -

Joe Rizza Ford Lincoln responded

Wow, your kind words took our breath away! We are so glad your recent visit was such a success, and we hope you won’t hesitate to reach out again in the future. Best, Rawan Altaher - raltaher@rizzacars.com

March 19, 2019

Great employees Very family like. My whole family goes here because our sister recommended it and now that’s where we go. Even though it’s an hour from our home it’s More

by TATIANAMar
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joey Gio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Precin
Mar 21, 2019 -

Joe Rizza Ford Lincoln responded

TATIANAMar, thanks for leaving this wonderful feedback! Customer satisfaction is our top priority and we’re ecstatic to hear that you enjoyed your experience. We appreciate your business and look forward to seeing you again in the future. Have a great day! Best, Rawan Altaher - raltaher@rizzacars.com

March 18, 2019

Five star service Friendly. Take time for explanations. Treat you as though you were the only person there and do not rush through any procedure explanation. The wait More

by GRANNYJANR
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eduardo Rodriguez
Mar 18, 2019 -

Joe Rizza Ford Lincoln responded

Thank you for putting your trust in Joe Rizza Ford and Lincoln of Orland Park! We pride ourselves in our service department’s ability to provide world class customer service. We wish you happy travels and look forward to seeing you at your next service appointment. Best, Rawan Altaher - raltaher@rizzacars.com

March 18, 2019

Eric is the BEST Warranty engine repairs. Took three weeks. Then had to bring it back for oil leaking from under engine/trans. ERIC HELPED ME THROUGH THE DIFFICULT T More

by GOROCKBSA
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric Montanez
Mar 18, 2019 -

Joe Rizza Ford Lincoln responded

Thank you so much for your review! We really appreciate your business and are so happy that Eric could provide great service to you and your vehicle. We look forward to seeing you again! Best, Rawan Altaher - raltaher@rizzacars.com

March 18, 2019

Battery Replaced Needed to replace a battery. Called ahead to make sure it was in stock. It was a quick turnaround time while waiting in the very accommadating lounge. More

by Brian
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lauren Kutsche
Mar 18, 2019 -

Joe Rizza Ford Lincoln responded

Hi Brian, and thank you for this great review! We're very happy that our team was here to help you and treated you with the customer service we know you deserve. Best, Rawan Altaher - raltaher@rizzacars.com

March 18, 2019

Oil Change and regular maintenance. Friendly, courteous, and quick! Was very pleased when Eric greated me and welcomed me into the service drive. The process was fast and took less than More

by Bill Kassanitz
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bill Kassanitz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bobby Driggers, Jose Munoz, Eric Montanez
Mar 18, 2019 -

Joe Rizza Ford Lincoln responded

Thank you for the positive review, Bill and thank you for trusting us with your vehicle. Drive safely and always feel free to reach out with any service questions. Best, Rawan Altaher - raltaher@rizzacars.com

March 18, 2019

Excellent service Eric was great very Knowledgeable. We have been waiting weeks for part to come in. As soonin as soon part came in. Rizza called us and put part on t More

by Burgundy bug
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric Montanez
Mar 18, 2019 -

Joe Rizza Ford Lincoln responded

I sincerely thank you for going out of your way to write this review about our dealership. We are dedicated to providing each and every customer with a comfortable and professional service experience. Your feedback is a testimony that our dedication has really paid off. Best, Rawan Altaher - raltaher@rizzacars.com

...
199
...