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Joe Rizza Ford Lincoln

Orland Park, IL

4.3
2,879 Reviews
Our dealership is one of the premier dealerships in the country. Our commitment to customer service is second to none. We offer one of the most comprehensive parts and service department in the automotive industry. Our primary concern is the satisfaction of our customers. Our online dealership was created to enhance the buying experience for each and every one of our internet customers. Please feel free to call us at the number listed below or send us an email using the contact us page. Our Internet Department was developed in 1999. Mr. Rizza was aware that the Internet would be playing a integral part in the car business. Today each one of the Joe Rizza Dealerships has its own Internet Department staffed with trained and dedicated people.
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8100 W 159th St

Orland Park, IL

60462

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Showing 2,879 reviews

March 23, 2019

Bought a 2019 Ford Escape Great experience overall. Looked up different cars online and was able to talk to someone in internet sales who was very knowledgeable. I came in on a More

by PJ416
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alexis Salas
Mar 25, 2019 -

Joe Rizza Ford Lincoln responded

Thank you for leaving us this review, PJ416. We are very happy to hear that we could help get you set up with the perfect new car. If there is anything more we can do for you, please feel free to come back and see us anytime! Take care. Best, Rawan Altaher - raltaher@rizzacars.co

March 23, 2019

The entire staff especially the service department and Dave Dave claster help me find a car finance a car went above and beyond I would recommend this place to everybody I speak to about my new vehicle More

by DMAYLE333
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Claster
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Fiori Maritato
Mar 25, 2019 -

Joe Rizza Ford Lincoln responded

Thank you for your outstanding rating about our service department. We appreciate the opportunity to service your vehicle and look forward to doing so in the future. Thanks for taking the time to write this review. It really matters to our dealership! Best, Rawan Altaher - raltaher@rizzacars.co

March 23, 2019

Awesome Service Ed was awesome handling our service. Ed was on top of everything from dealing with warranty company, to keeping me updated. No disrespect to Joe Rizza More

by JAYCEEIII
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eduardo Rodriguez
Mar 25, 2019 -

Joe Rizza Ford Lincoln responded

Thanks for the kudos. It is gratifying to hear that you were received quickly and kept informed of the progress of the work on your car. Please feel free to stop in or reach out to us if you have any questions for our staff. Best, Rawan Altaher - raltaher@rizzacars.co

March 23, 2019

Great service!!! On time !! Made appt for me special due to my dialysis schedule!! Same service lady as before and got car in/out in promised time !! Tire pressure light had gone More

by Big tom
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lauren Kutsche
Mar 25, 2019 -

Joe Rizza Ford Lincoln responded

Thank you so much for your excellent input! We're proud of our service technicians and hope to pass along your great experience to all of our customers. Best, Rawan Altaher - raltaher@rizzacars.co

March 22, 2019

Works Came into the dealership for the works oil change service. Service was great just wish that the wash would have been running. The reason I came to thi More

by pucker777
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott Sciaky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 25, 2019 -

Joe Rizza Ford Lincoln responded

Thanks for the kudos. We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. If there are any other automotive needs we can assist you with, please don't hesitate to let us know. Best, Rawan Altaher - raltaher@rizzacars.co

March 22, 2019

Shelly’s review Great service experience always. Quick and efficient. I’ve been a customer since 1999 for both purchase and service. I’ll never go anywhere else. More

by SMITH17533
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott Sciaky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 25, 2019 -

Joe Rizza Ford Lincoln responded

SMITH17533, we are glad to hear you enjoyed your recent visit to our service department. At Joe Rizza Ford and Lincoln of Orland Park we believe clean cars make happy customers and are pleased to hear you appreciated your free car wash! Best, Rawan Altaher - raltaher@rizzacars.co

March 22, 2019

We were trading in our 4 year old Lincoln We visited Joe Rizza Ford last Saturday and we were met by a salesman Al. Al was very courteous and helpful. After looking with AL’s help we decided More

by JEANNECASCIATO
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gary Precin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Al Mirkiani
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 25, 2019 -

Joe Rizza Ford Lincoln responded

Thank you so much for taking time out of your day to share your experience with everyone. We believe in attentive and professional customer service and we're glad that our team made such a great impression on you. Best, Rawan Altaher - raltaher@rizzacars.co

March 22, 2019

Consistent Excellent service There is a reason we continue to return to Joe Rizza Ford...consistent, excellent service. Whether we are purchasing a new car or visiting the service More

by BRES381
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Livigni
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Fiori Maritato
Mar 25, 2019 -

Joe Rizza Ford Lincoln responded

Thank you for recognizing your experience at Joe Rizza Ford and Lincoln of Orland Park. We consider customers as part of our family, and as an extended part of our family, we want you to receive the kind of treatment each of us would want and expect. We look forward to working with you in the future and hope you keep us in mind the next time you are car shopping. Best, Rawan Altaher - raltaher@rizzacars.co

March 22, 2019

my visit I had a coupon Ford sent me for the works and a front end Alignment check for $39.99 I was charged $49.95 instead. However $10.00 was taken off which More

by MARYLOUCROSSE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
it may have been Scott
Mar 25, 2019 -

Joe Rizza Ford Lincoln responded

We love hearing from our customers, so thank you for taking the time to write this glowing review! It's wonderful to hear that our staff at Joe Rizza Ford and Lincoln of Orland Park was able to provide you with an awesome experience! We really appreciate this feedback and we will share it with the team. Thanks again, and if you have any questions about the work that was done, please feel free to contact us. Best, Rawan Altaher - raltaher@rizzacars.co

March 22, 2019

CONTENTIAL GREAT SERVICE FROM THE PEOPLE I MENTIONED THEY INFORMED ME ON WHAT WAS BEING DONE. I AM LOOKINF FOWARD TO THE NEXT TIME I CALL RIZZA FOR SERVICE More

by FSCALISE3140
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joey Gio
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ike Mohammed
Mar 25, 2019 -

Joe Rizza Ford Lincoln responded

Thank you for sharing your feedback! It is very important to our dealership that we earn the trust of our guests by following through with our promises and providing hassle-free service. Best, Rawan Altaher - raltaher@rizzacars.co

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