Joe Rizza Ford Lincoln
Orland Park, IL
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 8:00 AM - 4:30 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 4:30 PM
Sunday Closed
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Recall Work Taken in for recall work. Truck seems to be running better. Would work with this facility again for service. Getting in quickly was very accommodating Taken in for recall work. Truck seems to be running better. Would work with this facility again for service. Getting in quickly was very accommodating for our schedule. More
2019 Ford Explorer My husband and I were looking for a Particular 2019 Ford Explorer sport with a full bench in the back. Our Sales rep took time to find the exact truck My husband and I were looking for a Particular 2019 Ford Explorer sport with a full bench in the back. Our Sales rep took time to find the exact truck we were looking for. The service given was great! Definitely recommend this dealership and sales rep. More
very good the service I thought was good overall, but the price that I had to pay ,even with my warranty, I thought was rather high!. thank you the service I thought was good overall, but the price that I had to pay ,even with my warranty, I thought was rather high!. thank you More
Recall Adaptive Steering Ok my appointment was at 7:00am on Monday and I didn't get helped out for at least 15 minutes when I got there .They had service advisors just walking Ok my appointment was at 7:00am on Monday and I didn't get helped out for at least 15 minutes when I got there .They had service advisors just walking around and I don't know what's up with your employee Eduardo service advisor but he was giving dirty and mean looks didn't even walk over to even help and I thought wow this is service for you...To me hi shouldn't even been in customer service especially where he's at ...I had Ike help me out which was blah almost like he didn't care ....service has fallen to pieces lately .... More
Phenomenal experience. Eduardo was phenomenal. i walked into the service center without a reservation and Eduardo quickly evaluated the issue with my car and he made the de Eduardo was phenomenal. i walked into the service center without a reservation and Eduardo quickly evaluated the issue with my car and he made the decision to keep my car to quickly fix the issue. My car was fixed and washed all within two hours! More
Break Job Great service and the wait wasn't too bad for a Saturday I always get good service and reasonable prices. I switched from another dealer to this one a Great service and the wait wasn't too bad for a Saturday I always get good service and reasonable prices. I switched from another dealer to this one about 3 years ago now and I love it. More
Great service and care! Lauren welcomes me and took care of my tire issue on my MKC. I love my car and I discovered the injury to my tire late in the day. After reassuring m Lauren welcomes me and took care of my tire issue on my MKC. I love my car and I discovered the injury to my tire late in the day. After reassuring me it was safe to drive on, Lauren ordered the new tire and made an appointment for it to be replaced the next day at noon. Everything went smoothly. ON TOP OF THAT, I didn’t just get a car wash. The people in the service depot did a wonderful job cleaning up my car. I am so grateful and impressed. Thank you so much. More
Great dealer! I have bought 2 Lincolns from Joe Rizza and both experiences have been truly great! My salesman, Al Mirkiani, was great at finding what I wanted and g I have bought 2 Lincolns from Joe Rizza and both experiences have been truly great! My salesman, Al Mirkiani, was great at finding what I wanted and getting quickly. He made the whole car buying experience as painless ac one could ever expect. Joe Rizza as a whole is a top notch dealership and I would never buy a car elsewhere. More
Good from start to finish. Scott S. was great explaining everything.What else needs to be said. I was ably assisted by Scott . The dealer also drove me home and picked me up lat Scott S. was great explaining everything.What else needs to be said. I was ably assisted by Scott . The dealer also drove me home and picked me up later. More
"oil change" Scott was great, had not made an appointment and was in and out very quickly. Dealership is close to work so will I will be back soon. Scott was great, had not made an appointment and was in and out very quickly. Dealership is close to work so will I will be back soon. More