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Joe Rizza Ford Lincoln

Orland Park, IL

4.3
2,879 Reviews
Our dealership is one of the premier dealerships in the country. Our commitment to customer service is second to none. We offer one of the most comprehensive parts and service department in the automotive industry. Our primary concern is the satisfaction of our customers. Our online dealership was created to enhance the buying experience for each and every one of our internet customers. Please feel free to call us at the number listed below or send us an email using the contact us page. Our Internet Department was developed in 1999. Mr. Rizza was aware that the Internet would be playing a integral part in the car business. Today each one of the Joe Rizza Dealerships has its own Internet Department staffed with trained and dedicated people.
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8100 W 159th St

Orland Park, IL

60462

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Showing 2,879 reviews

March 28, 2019

Recall Work Taken in for recall work. Truck seems to be running better. Would work with this facility again for service. Getting in quickly was very accommodating More

by carly041063
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Reeyann
Apr 02, 2019 -

Joe Rizza Ford Lincoln responded

Thank you for leaving us this great review, carly041063! We are glad we could get your car all fixed up and back on the road in no time. If there is anything else we can do for you please feel free to pay us another visit. Take care! Best, Rawan Altaher - raltaher@rizzacars.com

March 27, 2019

2019 Ford Explorer My husband and I were looking for a Particular 2019 Ford Explorer sport with a full bench in the back. Our Sales rep took time to find the exact truck More

by Ford2019
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Livigni
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Fiori Maritato
Mar 27, 2019 -

Joe Rizza Ford Lincoln responded

Thank you for taking the time to write such a detailed review about your experience with us! We truly appreciate it. We would like to congratulate you on your new 2019 Ford Explorer sport! We are very glad to hear that your experiences with it have been very positive. It was great doing business with you. We hope to see you again! Best, Rawan Altaher - raltaher@rizzacars.com

March 27, 2019

very good the service I thought was good overall, but the price that I had to pay ,even with my warranty, I thought was rather high!. thank you More

by JIMSPRIMETIMES
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric Montanez
Mar 27, 2019 -

Joe Rizza Ford Lincoln responded

We appreciate you working with our service department to keep your vehicle in tip-top shape. Please don't hesitate to call if we can help with anything at all. Best, Rawan Altaher - raltaher@rizzacars.com

March 27, 2019

Recall Adaptive Steering Ok my appointment was at 7:00am on Monday and I didn't get helped out for at least 15 minutes when I got there .They had service advisors just walking More

by rob_dymnomite03
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Scott Sciaky
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ike Mohammed
Mar 28, 2019 -

Joe Rizza Ford Lincoln responded

Rob, we appreciate you taking the time to share your experience with our service department. This information was passed along to the manager of our service department and we will take steps to ensure this doesn’t happen again. We hope we can earn your business back in the future. Thank you for your feedback. Best, Rawan Altaher - raltaher@rizzacars.com

March 26, 2019

Phenomenal experience. Eduardo was phenomenal. i walked into the service center without a reservation and Eduardo quickly evaluated the issue with my car and he made the de More

by Newcar
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eduardo Rodriguez
Mar 26, 2019 -

Joe Rizza Ford Lincoln responded

Thanks for the kudos. It is gratifying to hear that you were received quickly and kept informed of the progress of the work on your car. Please feel free to stop in or reach out to us if you have any questions for our staff. Best, Rawan Altaher - raltaher@rizzacars.com

March 26, 2019

Break Job Great service and the wait wasn't too bad for a Saturday I always get good service and reasonable prices. I switched from another dealer to this one a More

by SFord1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lauren Kutsche
Mar 26, 2019 -

Joe Rizza Ford Lincoln responded

Thanks for the kudos. We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. If there are any other automotive needs we can assist you with, please don't hesitate to let us know. Best, Rawan Altaher - raltaher@rizzacars.com

March 26, 2019

Great service and care! Lauren welcomes me and took care of my tire issue on my MKC. I love my car and I discovered the injury to my tire late in the day. After reassuring m More

by MM1026
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lauren Kutsche
Mar 26, 2019 -

Joe Rizza Ford Lincoln responded

It is wonderful to hear that our team was able to provide you with a great experience! We really appreciate this feedback and we will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact us. Best, Rawan Altaher - raltaher@rizzacars.com

March 26, 2019

Great dealer! I have bought 2 Lincolns from Joe Rizza and both experiences have been truly great! My salesman, Al Mirkiani, was great at finding what I wanted and g More

by MARTINEZ573
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bill Kassanitz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Al Mirkiani
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 26, 2019 -

Joe Rizza Ford Lincoln responded

Thank you for writing this fantastic review! It is of the utmost importance that our guests leave our dealership confident they made the right decision. I'm happy to hear about your positive experience with us. Best, Rawan Altaher - raltaher@rizzacars.com

March 26, 2019

Good from start to finish. Scott S. was great explaining everything.What else needs to be said. I was ably assisted by Scott . The dealer also drove me home and picked me up lat More

by SUSAN.GABRIONE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott Sciaky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 26, 2019 -

Joe Rizza Ford Lincoln responded

Thanks for giving us the opportunity to service your vehicle. We are happy to hear that everything went well for you. I will pass your feedback along to the team! Best, Rawan Altaher - raltaher@rizzacars.com

March 26, 2019

"oil change" Scott was great, had not made an appointment and was in and out very quickly. Dealership is close to work so will I will be back soon. More

by ERmus14
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott Sciaky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 27, 2019 -

Joe Rizza Ford Lincoln responded

Thank you for your outstanding rating about our service department. We appreciate the opportunity to service your vehicle and look forward to doing so in the future. Thanks for taking the time to write this review. It really matters to our dealership! Best, Rawan Altaher - raltaher@rizzacars.com

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