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Joe Rizza Ford Lincoln

Orland Park, IL

4.3
2,879 Reviews
Our dealership is one of the premier dealerships in the country. Our commitment to customer service is second to none. We offer one of the most comprehensive parts and service department in the automotive industry. Our primary concern is the satisfaction of our customers. Our online dealership was created to enhance the buying experience for each and every one of our internet customers. Please feel free to call us at the number listed below or send us an email using the contact us page. Our Internet Department was developed in 1999. Mr. Rizza was aware that the Internet would be playing a integral part in the car business. Today each one of the Joe Rizza Dealerships has its own Internet Department staffed with trained and dedicated people.
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8100 W 159th St

Orland Park, IL

60462

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Showing 2,879 reviews

April 02, 2019

Problem solved!! Can in with some issues under the hood, problem was identified and fixed all under the warranty and no cost!! Thank you such a great feeling to be ta More

by JUSTINVONKING
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric Montanez
Apr 02, 2019 -

Joe Rizza Ford Lincoln responded

It is wonderful to hear that our team was able to provide you with a great experience! We really appreciate this feedback and we will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact us. Best, Rawan Altaher - raltaher@rizzacars.com

April 02, 2019

Fast, excellent service The service Department and staff at Rizza is fast, efficient and very friendly. My experience was good with no issues. I will be a returning custome More

by JOD
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tim Siple and Mark the mechanic , Lauren Kutsche
Apr 03, 2019 -

Joe Rizza Ford Lincoln responded

JOD, thank you for taking the time to write this fantastic review! Our team works very hard to ensure each of our customers are 100% satisfied with the overall experience. We look forward to working with you again! Best, Rawan Altaher - raltaher@rizzacars.com

April 01, 2019

Excellence Fiori was very helpful, very patient and very professional. He keeps you informed every step of the way. He does everything possible in his service More

by Quim
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fiori Maritato
Apr 02, 2019 -

Joe Rizza Ford Lincoln responded

Quim, thank you for your kind words and congratulations on your new car! We are very happy to hear that it was a smooth process for you as we know buying a car takes time out of your day. Enjoy your new car! Best, Rawan Altaher - raltaher@rizzacars.com

April 01, 2019

Vehicle service work and recall on vehicle. This is my first time bringing my company vehicle to Rizza. Was very unhappy with the other service provider. Excellent experience and took care of ev More

by TMAYER
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Claster
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Sciaky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lauren Kutsche
Apr 02, 2019 -

Joe Rizza Ford Lincoln responded

TMAYER, thanks for this great review! We can't tell you enough how much we appreciate our service team. They do a fantastic job and we are very happy that they were there to take care of you! Thank you again and we look forward to working with you in the future! Best, Rawan Altaher - raltaher@rizzacars.com

April 01, 2019

Good experience I bought this car after seeing it on the internet. They answered all of my questions and provided additional pictures. They were familiar with out of More

by RJMCMASTER
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Lillie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Isaias Remijio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Miles Misek, Vince Ventrella
Apr 02, 2019 -

Joe Rizza Ford Lincoln responded

Thank you for taking the time to write this 5-star review. We strive to provide courteous service to all our guests and are glad to hear that we helped you find the car you were looking for. Please keep us in mind for your future auto needs, as our team is always here to assist you. Best, Rawan Altaher - raltaher@rizzacars.com

March 31, 2019

Where else would i go for service on my fords ? I have always taken my vehicles back to dealer for work have been since it was Nevis-Rizza ford on 159th St. And now Ike is my service writer hopefull More

by Fordfan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ike Mohammed
Apr 02, 2019 -

Joe Rizza Ford Lincoln responded

Thank you for the wonderful review! It is great to know that our staff's excellent customer service has earned your continued patronage. Please feel free to call or stop by if there is anything else we can do to help you. Best, Rawan Altaher - raltaher@rizzacars.com

March 30, 2019

Excellent Everything went swell. I arrived on Thursday night & left wanting the car. Submitted the application the next day. I arrived at 8:30 and left dealer a More

by ALMA1024
Recommend Dealer
Yes
Employees Worked With
John Livigni
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Raul Hernandez
Apr 02, 2019 -

Joe Rizza Ford Lincoln responded

Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Best, Rawan Altaher - raltaher@rizzacars.com

March 29, 2019

Perfect My salesman was Fiori Maritato and I could not have asked for a better person!! Very pleasant, not at all pushy answered all of my questions, took hi More

by Judy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian Plachy
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Livigni
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shelby Blazys, Eric Montanez, Fiori Maritato
Apr 02, 2019 -

Joe Rizza Ford Lincoln responded

Thank you so much for this excellent feedback and your very kind recommendation of our dealership. I am happy to hear that our team worked hard enough to make your purchase completely painless. Best, Rawan Altaher - raltaher@rizzacars.com

March 29, 2019

Transmission update did not work Transmission fluid change was ok but the transmission update did not seem to work. Automatic transmission not shifting smoothly from first to second. More

by KPETTYFAN45
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ike Mohammed
Apr 02, 2019 -

Joe Rizza Ford Lincoln responded

We appreciate you working with our service department to keep your vehicle in tip-top shape. Please don't hesitate to call if we can help with anything at all. Best, Rawan Altaher - raltaher@rizzacars.com

March 29, 2019

Prompt service at a competitive price I was pleased to get a prompt appointment for my front brakes and for a recall done at the same time. I have always been happy with the quality of wo More

by Bill
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott Sciaky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eduardo Rodriguez
Apr 02, 2019 -

Joe Rizza Ford Lincoln responded

I sincerely thank you for going out of your way to write this review about our dealership. We are dedicated to providing each and every customer with a comfortable and professional service experience. Your feedback is a testimony that our dedication has really paid off. Best, Rawan Altaher - raltaher@rizzacars.com

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