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Joe Rizza Ford Lincoln

Orland Park, IL

4.3
2,879 Reviews
Our dealership is one of the premier dealerships in the country. Our commitment to customer service is second to none. We offer one of the most comprehensive parts and service department in the automotive industry. Our primary concern is the satisfaction of our customers. Our online dealership was created to enhance the buying experience for each and every one of our internet customers. Please feel free to call us at the number listed below or send us an email using the contact us page. Our Internet Department was developed in 1999. Mr. Rizza was aware that the Internet would be playing a integral part in the car business. Today each one of the Joe Rizza Dealerships has its own Internet Department staffed with trained and dedicated people.
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8100 W 159th St

Orland Park, IL

60462

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Showing 2,879 reviews

April 16, 2019

Always a good visit at Rizza Ford I have been taking my company cars to Rizza Ford for some time now and there service department does an excellent job so good that the last car I boug More

by CDANIELS88
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott Sciaky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lauren Kutsche, Ike Mohammed
Apr 16, 2019 -

Joe Rizza Ford Lincoln responded

Thanks for giving us the opportunity to service your vehicle. We are happy to hear that everything went well for you. I will pass your feedback along to the team! Best, Rawan Altaher - raltaher@rizzacars.com

April 16, 2019

Personal experiences I come to Orland Ford for my car service because of the courtesy, the prompt attention, the friendliness of all your employees that I have any associa More

by Jean22
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott Sciaky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 16, 2019 -

Joe Rizza Ford Lincoln responded

It is wonderful to hear that our team was able to provide you with a great experience! We really appreciate this feedback and we will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact us. Best, Rawan Altaher - raltaher@rizzacars.com

April 15, 2019

From Toyota to Lincoln Luke, did a great job in converting us from a Toyota family into a Lincoln customer. He introduced us to the Lincoln brand and helped us narrow down More

by MHENRY0321
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gary Precin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Luke Clarizio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 16, 2019 -

Joe Rizza Ford Lincoln responded

Your compliments and kind words mean so much to us and our team! We love hearing from satisfied customers, as we work incredibly hard each and every day to ensure that they’re given the fantastic customer service we know they deserve. Thank you for your business and for coming into see us. We hope that we can have the opportunity to work with you again soon. Best, Rawan Altaher - raltaher@rizzacars.com

April 15, 2019

Service Friendliness and explanation of service were excellent. All repairs and maintenance were completed in a reasonable time. Use of courtesy transportatio More

by Jerry52
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott Sciaky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 16, 2019 -

Joe Rizza Ford Lincoln responded

Jerry52, thank you for writing such a great review about our dealership! We appreciate the feedback and are pleased that your service experience was so positive. We always do our best to make sure all of our customers leave completely satisfied with the maintenance work performed on their vehicle. We look forward to seeing you again. Best, Rawan Altaher - raltaher@rizzacars.com

April 15, 2019

My nicest car I have ever owned When I began my search for a new car, I went to 9 different dealerships. Luke Clarizio was not pushy at all. At one of those 9 dealerships, I could no More

by Richard the Explorer not Dora
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gary Precin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Luke Clarizio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shelby, Bob in Finance, and a nice gentleman at the front main desk that sits on the east side, lol
Apr 16, 2019 -

Joe Rizza Ford Lincoln responded

Your kind words mean a lot to us. We appreciate your feedback and are happy to hear that our team was able to meet your needs. We always strive to provide the utmost in quality and customer satisfaction, and we try our best to make the car buying experience as easy and stress-free as possible. We look forward to assisting you with your future sales and service needs. Best, Rawan Altaher - raltaher@rizzacars.com

April 14, 2019

Nice and polite Our sales consultant Fiori Maritato was very polite and helped us purchase a great car. He listened to what we needed and found us a few cars that wil More

by APNOME2017@gmail.com
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Livigni
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Fiori Maritato
Apr 15, 2019 -

Joe Rizza Ford Lincoln responded

Thank you for writing this fantastic review! It is of the utmost importance that our guests leave our dealership confident they made the right decision. I'm happy to hear about your positive experience with us. Best, Rawan Altaher - raltaher@rizzacars.com

April 13, 2019

TSB on one of our fleet vans Able to get in for service in a Timely matter. Courteous service advisor and explained service procedure and asked if there were any other concerns.Ve More

by Fleetguy 1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott Sciaky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 15, 2019 -

Joe Rizza Ford Lincoln responded

Fleetguy 1, thank you for the awesome feedback! You're right, Scott is an excellent service adviser and we appreciate all he does for us! We're very happy to hear that he was there to provide you with great service. Best, Rawan Altaher - raltaher@rizzacars.com

April 13, 2019

Amazing From the time we walked in the door and met with Luke and Gary, tested a few cars effortlessly, made our decision on the new Nautilus we couldn’t have More

by CJM.MCCARTHY
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Luke Clarizio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tony and Shelby
Apr 15, 2019 -

Joe Rizza Ford Lincoln responded

It is very kind of you to write us such a nice review. We're proud to offer our customers a pressure-free shopping experience, and I'm glad to hear that was the case for you on your recent visit to Joe Rizza Ford and Lincoln of Orland Park. Thank you so much for your business and please let us know if there's anything else we can do for you. Best, Rawan Altaher - raltaher@rizzacars.com

April 13, 2019

Recall Steering Wheel Bolt Excellent prompt efficient service (as usual) by Laren Kutsche (service) and Tony Stauber (mechanic). My car was done in a few hours and followup and More

by RCF5529
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tony Stauber, Lauren Kutsche
Apr 15, 2019 -

Joe Rizza Ford Lincoln responded

We are committed to providing top quality service and we're ecstatic to hear that your experience reflected this dedication. We appreciate you taking the time to leave us this great feedback. At Joe Rizza Ford and Lincoln of Orland Park, we value our customers and we look forward to seeing you on your next visit. Best, Rawan Altaher - raltaher@rizzacars.com

April 13, 2019

Excellent Service Car was in for the recall service to replace the airbags. Service was performed in the estimated time and performed with precision. Scott Sciaky took More

by sschulz
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott Sciaky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 15, 2019 -

Joe Rizza Ford Lincoln responded

Thank you for your outstanding rating about our service department. We appreciate the opportunity to service your vehicle and look forward to doing so in the future. Thanks for taking the time to write this review. It really matters to our dealership! Best, Rawan Altaher - raltaher@rizzacars.com

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