Joe Rizza Ford Lincoln

very polite Stopped in for warranty work. Service manager did have to check if problem was covered...which it was. Loaner was provided through outside source.... Stopped in for warranty work. Service manager did have to check if problem was covered...which it was. Loaner was provided through outside source.....effortlessly. Upon pick up...car was immaculate, problem resolved. Very, very, happy.😊 More

Pleasure to deal with Service Dept I just call Scott directly and he always informs me of what service my Ford Explorer needs and the work is done well and on time. I also like the cu I just call Scott directly and he always informs me of what service my Ford Explorer needs and the work is done well and on time. I also like the curtesy rider service. More

Great staff. Terrible news, The staff was very professional. Took the time to communicate effectively. Car needs MAJOR repair/replacement parts. They took the time to educate m The staff was very professional. Took the time to communicate effectively. Car needs MAJOR repair/replacement parts. They took the time to educate me on the scope of the issue. They were very kind. More

Terrible attitude in service department Never again will I buy Ford. You guys knowingly sold the 2012 Ford Focus with all of the transmission problems, all the recalls, just to scam me and m Never again will I buy Ford. You guys knowingly sold the 2012 Ford Focus with all of the transmission problems, all the recalls, just to scam me and my family. Upon arriving, Scott Scociak told me i was lied to on the phone about a Customer Satisfaction program and told me 100,000 is good for a NEW car for the trans to go out. Worst car dealership I have ever been to. More

Disappointed It felt like the associate kept wanting to up the sell of services. I am very disappointed in the service department. I am truly thinking of getting It felt like the associate kept wanting to up the sell of services. I am very disappointed in the service department. I am truly thinking of getting my car serviced some where else. More

awesome mechanic Awesome mechanic . My truck was repaired quickly and correctly.All of the problems were repaired with one visit. Service Writer was professional and Awesome mechanic . My truck was repaired quickly and correctly.All of the problems were repaired with one visit. Service Writer was professional and courteous as always. More

Overall was a very pleasant experience My husband and I found our experience at Joe Rizza to be very pleasant. Our sales consultant Jose Munoz was very knowledgeable and answered all of o My husband and I found our experience at Joe Rizza to be very pleasant. Our sales consultant Jose Munoz was very knowledgeable and answered all of our questions and explained all of the different options available to us. We never felt any pressure to purchase. Jose was able to locate the exact MKC that I wanted and we made our purchase on April 9th. Would definitely be a return customer! More

Great experience. In and out in no time at all! Everyone is nice, friendly and helpful. They take their time to fully understand what you need done. Always able to answer any questions I have. Everyone is nice, friendly and helpful. They take their time to fully understand what you need done. Always able to answer any questions I have. More

Amazingly quick and satisfying Service was very quick. I waited for an hour at most. They fixed the windshield wiper hose and I’ve had no problems since then. Service was very quick. I waited for an hour at most. They fixed the windshield wiper hose and I’ve had no problems since then. More

Had scheduled servicing Brought my vehicle in for a scheduled Servicing. As usual, I was treated by a friendly and courteous staff. The work was performed in a professional m Brought my vehicle in for a scheduled Servicing. As usual, I was treated by a friendly and courteous staff. The work was performed in a professional manner and completely to my satisfaction. More