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Joe Rizza Ford Lincoln

Orland Park, IL

4.3
2,879 Reviews
Our dealership is one of the premier dealerships in the country. Our commitment to customer service is second to none. We offer one of the most comprehensive parts and service department in the automotive industry. Our primary concern is the satisfaction of our customers. Our online dealership was created to enhance the buying experience for each and every one of our internet customers. Please feel free to call us at the number listed below or send us an email using the contact us page. Our Internet Department was developed in 1999. Mr. Rizza was aware that the Internet would be playing a integral part in the car business. Today each one of the Joe Rizza Dealerships has its own Internet Department staffed with trained and dedicated people.
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8100 W 159th St

Orland Park, IL

60462

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Showing 2,879 reviews

April 24, 2019

New car purchase Very friendly dealership customer service was incredible and extremely helpful luke was very helpful answered all my questions and went above and bey More

by GSRBARKER
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Luke Clarizio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 24, 2019 -

Joe Rizza Ford Lincoln responded

Thanks for the kind review! Anytime our customers let us know that they had a very pleasant purchasing experience, it brings us great joy. We invite you to return to our Service Center for more of the same when it's time for your first oil change. Best, Rawan Altaher - raltaher@rizzacars.com

April 23, 2019

Great experience! Buying our car from Joe Rizza Ford was an extremely pleasant experience. We have definitely never received such great service from everyone we came in More

by Jill
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Kassanitz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Raul Hernandez, Sarah Vargas
Apr 23, 2019 -

Joe Rizza Ford Lincoln responded

Thank you for sharing this review regarding your experience with us. I’d like to discuss this with you further if you could please contact me at your earliest convenience. Best, Rawan Altaher - raltaher@rizzacars.com

April 23, 2019

Oil change and tire repair Eduardo was extremely helpful in solving my tire issues. He was friendly and polite and I will most definitely ask for him in the future. More

by kathysadisneygal
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eduardo Rodriguez
Apr 24, 2019 -

Joe Rizza Ford Lincoln responded

Thanks for giving us the opportunity to service your vehicle. We are happy to hear that everything went well for you. I will pass your feedback along to the team! Best, Rawan Altaher - raltaher@rizzacars.com

April 23, 2019

A very good experience My Salesman, Fiori Maritato, had complete knowledge of the vehicles he recommended based on my concerns. He totally chose the right cars to show me. More

by B.KRETEN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bob Burke, Fiori Maritato
Apr 24, 2019 -

Joe Rizza Ford Lincoln responded

Congratulations on your new vehicle, B.KRETEN. Thank you for writing such a great review about your experience at our dealership! We appreciate the feedback and are pleased that your experience with Fiori was so positive. We do our best to make sure all of our customers leave with the right vehicle and we're glad that you're enjoying yours. We look forward to seeing you again. Best, Rawan Altaher - raltaher@rizzacars.com

April 21, 2019

Service summary I’m satisfied with the service on my F 150. I wish it didn’t take two visits to take care of the issue. I think someone looked back in the history ins More

by ROTHDAVIDJ
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric Montanez
Apr 22, 2019 -

Joe Rizza Ford Lincoln responded

Wow, your kind words took our breath away! We are so glad your recent visit was such a success, and we hope you won’t hesitate to reach out again in the future. Best, Rawan Altaher - raltaher@rizzacars.com

April 20, 2019

New Car Would like to say the managers great. Wish I had a different sales person. Wanted one the night we bought, should of followed my gut More

by LRHLPH
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bill Kassanitz
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Livigni
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Fiori Maritato
Apr 22, 2019 -

Joe Rizza Ford Lincoln responded

We're pleased to hear that our team took care of you and that everything went very smoothly. We hope to see you again in the future. Best, Rawan Altaher - raltaher@rizzacars.com

April 19, 2019

Good price and had the vehicle we wanted. The internet price and information got us to come to the dealership! We live in Indiana and have two other dealerships in our area. We visited Joe Riz More

by PYKOSZ
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Kassanitz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe LaFemina
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Raul Hernandez, Sarah Vargas
Apr 22, 2019 -

Joe Rizza Ford Lincoln responded

Thanks for the wonderful review of your recent visit to our dealership. We strive for 100% customer satisfaction for each and every experience and we hope you enjoy your vehicle for a long time to come. It was truly a pleasure working with you. Best, Rawan Altaher - raltaher@rizzacars.com

April 19, 2019

Exceptionally Satisfied Great customer service and great people. Highly recommended dealer. Good trade in value on car and quick process and even helped with child aspect as More

by NICOLE131713
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Precin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Clifford Hensley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 22, 2019 -

Joe Rizza Ford Lincoln responded

Thank you so much for this excellent feedback and your very kind recommendation of our dealership. I am happy to hear that our team worked hard enough to make your purchase completely painless. Best, Rawan Altaher - raltaher@rizzacars.com

April 19, 2019

Lied about the cause of breakdown 2012 Ford focus automatic, had tcm issue, dealer refused to cover tow, as indicated under the extended warranty, and charged me $341 for diagnostics, More

by Drink1297
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Eduardo Rodriguez
Apr 22, 2019 -

Joe Rizza Ford Lincoln responded

Drink1297, thank you for sharing this feedback. Our goal here at Joe Rizza Ford and Lincoln of Orland Park is to make sure every customer drives off our lot with a positive experience. I would love the opportunity to speak with you regarding this matter. Please contact me at your earliest convenience. Best, Rawan Altaher - raltaher@rizzacars.com

April 18, 2019

Fantastic I have to say the whole experience was great. The service department was extremely knowledgeable regarding the "condition" of my car. They explained e More

by PRACZEK
Recommend Dealer
Yes
Employees Worked With
Lauren Kutsche
Apr 18, 2019 -

Joe Rizza Ford Lincoln responded

Thanks for your perfect review, PRACZEK! We're glad to hear that our team was friendly, knowledgeable, and quick! We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. Best, Rawan Altaher - raltaher@rizzacars.com

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