Joe Rizza Ford Lincoln
Orland Park, IL
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 8:00 AM - 4:30 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 4:30 PM
Sunday Closed
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New car purchase Very friendly dealership customer service was incredible and extremely helpful luke was very helpful answered all my questions and went above and bey Very friendly dealership customer service was incredible and extremely helpful luke was very helpful answered all my questions and went above and beyond to help me get a car would highly recommend More
Great experience! Buying our car from Joe Rizza Ford was an extremely pleasant experience. We have definitely never received such great service from everyone we came in Buying our car from Joe Rizza Ford was an extremely pleasant experience. We have definitely never received such great service from everyone we came into contact with. We'd highly recommend this dealership. More
Oil change and tire repair Eduardo was extremely helpful in solving my tire issues. He was friendly and polite and I will most definitely ask for him in the future. Eduardo was extremely helpful in solving my tire issues. He was friendly and polite and I will most definitely ask for him in the future. More
A very good experience My Salesman, Fiori Maritato, had complete knowledge of the vehicles he recommended based on my concerns. He totally chose the right cars to show me. My Salesman, Fiori Maritato, had complete knowledge of the vehicles he recommended based on my concerns. He totally chose the right cars to show me. Then as we talked more , he just knew what would work for me. He was very patient in explaining the features, which I appreciated. Later, once I had decided on the vehicle I wanted, the other gentlemen involved with the insurance etc.. continued the polite, patient attitude. I would definitely recommend Fiori and the Joe Rizza dealership More
Service summary I’m satisfied with the service on my F 150. I wish it didn’t take two visits to take care of the issue. I think someone looked back in the history ins I’m satisfied with the service on my F 150. I wish it didn’t take two visits to take care of the issue. I think someone looked back in the history instead of listening to my explanation. More
New Car Would like to say the managers great. Wish I had a different sales person. Wanted one the night we bought, should of followed my gut Would like to say the managers great. Wish I had a different sales person. Wanted one the night we bought, should of followed my gut More
Good price and had the vehicle we wanted. The internet price and information got us to come to the dealership! We live in Indiana and have two other dealerships in our area. We visited Joe Riz The internet price and information got us to come to the dealership! We live in Indiana and have two other dealerships in our area. We visited Joe Rizza Lincoln because of the inventory and up to date internet site. More
Exceptionally Satisfied Great customer service and great people. Highly recommended dealer. Good trade in value on car and quick process and even helped with child aspect as Great customer service and great people. Highly recommended dealer. Good trade in value on car and quick process and even helped with child aspect as well with on site playroom. More
Lied about the cause of breakdown 2012 Ford focus automatic, had tcm issue, dealer refused to cover tow, as indicated under the extended warranty, and charged me $341 for diagnostics, 2012 Ford focus automatic, had tcm issue, dealer refused to cover tow, as indicated under the extended warranty, and charged me $341 for diagnostics, battery cable and battery cable install. They also did not perform other recall work that needed to be done, refused to show what they claimed was a bad cable. By the way, car only has 55,000 miles, and all scheduled service was done by Ford mechanics. This was/is my last Ford, and I've been driving and buying Ford's for 35 years. More
Fantastic I have to say the whole experience was great. The service department was extremely knowledgeable regarding the "condition" of my car. They explained e I have to say the whole experience was great. The service department was extremely knowledgeable regarding the "condition" of my car. They explained everything clearly. More