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Joe Rizza Ford Lincoln
Orland Park, IL
2,884 Reviews
Our dealership is one of the premier dealerships in the country. Our commitment to customer service is second to none. We offer one of the most comprehensive parts and service department in the automotive industry.
Our primary concern is the satisfaction of our customers. Our online dealership was created to enhance the buying experience for each and every one of our internet customers. Please feel free to call us at the number listed below or send us an email using the contact us page.
Our Internet Department was developed in 1999. Mr. Rizza was aware that the Internet would be playing a integral part in the car business. Today each one of the Joe Rizza Dealerships has its own Internet Department staffed with trained and dedicated people.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 8:00 AM - 4:30 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 4:30 PM
Sunday Closed
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Showing 2,884 reviews
May 09, 2019
Excellent service The best service and Lauren is a hottie and very polite, nice smile. Will definitely return to service all my vehicles. I will also send my friends an The best service and Lauren is a hottie and very polite, nice smile. Will definitely return to service all my vehicles. I will also send my friends and family. More
by Yikester
Verified CustomerEmployees Worked With
Lauren Kutsche
May 09, 2019
Great same day service Good people to deal with. Fair prices and same day service. Had to have both rear shocks replaced and they got the parts and replaced in a few hours. Good people to deal with. Fair prices and same day service. Had to have both rear shocks replaced and they got the parts and replaced in a few hours. More
by LWESTON73
Employees Worked With
May 08, 2019
Very pleased , fast , efficient service.. Car in for oil change. Service advisor very pleasant and efficient.. i was greeted soon after shop opened and my car was serviced quickly with minimal Car in for oil change. Service advisor very pleasant and efficient.. i was greeted soon after shop opened and my car was serviced quickly with minimal wait. My service advisor was concerned with my needs. Highly recommend your dealership for service More
by YESPENQUINNS
Employees Worked With
May 08, 2019
Regular vehicle maintenance The staff at Rizza Ford Service makes the process easy. I always understand what needs attention on my vehicles and the cost. I have 3 Fords and I alw The staff at Rizza Ford Service makes the process easy. I always understand what needs attention on my vehicles and the cost. I have 3 Fords and I always take them to Rizza for all my maintenance needs. More
by JACKBILL2
May 08, 2019
Tire replacement Came to the dealership without an appointment with three screws in my tire, Lauren greeted me as I stood there waiting for a service advisor, she was Came to the dealership without an appointment with three screws in my tire, Lauren greeted me as I stood there waiting for a service advisor, she was very quick writing up the order and the work that needed to be performed with the service technician for replacing my tire and getting me on the road again. Lauren presented great customer service. More
by JWLUNDGREN
Employees Worked With
Lauren Kutsche
May 08, 2019
Personable service I dropped my car off for an air bag recall service. I was taken home, picked back up when the work was done. Very efficient I dropped my car off for an air bag recall service. I was taken home, picked back up when the work was done. Very efficient More
by Tom D
Employees Worked With
Lauren Kutsche
May 07, 2019
30,000 service Lauren was terrific Service was prompt and professional In and out She could not have been more professional and helpful She also told me my back Lauren was terrific Service was prompt and professional In and out She could not have been more professional and helpful She also told me my back brakes were good for now but showing some wear More
by Edwardhayes9
Employees Worked With
Lauren Kutsche
May 07, 2019
Very good I go there because they efficient and they know my car. I bought the car there and have been very satisfied with the service. I call the service rep L I go there because they efficient and they know my car. I bought the car there and have been very satisfied with the service. I call the service rep Lauren and she is very helpful. More
by MCDONOUGH1228
May 07, 2019
Customer services Great customer service from the beginning all the way to the end of the deal of my car purchases . The entire process went very well . Great experienc Great customer service from the beginning all the way to the end of the deal of my car purchases . The entire process went very well . Great experience More
by SONYAKINGUS
May 07, 2019
Happy I'm really happy with choosing you for my new SUV. I was welcome and treated really well. My salesman was nice and helpful with everything. He went ov I'm really happy with choosing you for my new SUV. I was welcome and treated really well. My salesman was nice and helpful with everything. He went over thing about the SUV. More
by SAROCKY316
