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Joe Rizza Ford Lincoln
Orland Park, IL
2,879 Reviews
Our dealership is one of the premier dealerships in the country. Our commitment to customer service is second to none. We offer one of the most comprehensive parts and service department in the automotive industry.
Our primary concern is the satisfaction of our customers. Our online dealership was created to enhance the buying experience for each and every one of our internet customers. Please feel free to call us at the number listed below or send us an email using the contact us page.
Our Internet Department was developed in 1999. Mr. Rizza was aware that the Internet would be playing a integral part in the car business. Today each one of the Joe Rizza Dealerships has its own Internet Department staffed with trained and dedicated people.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 8:00 AM - 4:30 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 4:30 PM
Sunday Closed
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Showing 2,879 reviews
May 08, 2019
Personable service I dropped my car off for an air bag recall service. I was taken home, picked back up when the work was done. Very efficient I dropped my car off for an air bag recall service. I was taken home, picked back up when the work was done. Very efficient More
by Tom D
Verified CustomerEmployees Worked With
Lauren Kutsche
May 07, 2019
30,000 service Lauren was terrific Service was prompt and professional In and out She could not have been more professional and helpful She also told me my back Lauren was terrific Service was prompt and professional In and out She could not have been more professional and helpful She also told me my back brakes were good for now but showing some wear More
by Edwardhayes9
Employees Worked With
Lauren Kutsche
May 07, 2019
Very good I go there because they efficient and they know my car. I bought the car there and have been very satisfied with the service. I call the service rep L I go there because they efficient and they know my car. I bought the car there and have been very satisfied with the service. I call the service rep Lauren and she is very helpful. More
by MCDONOUGH1228
May 07, 2019
Customer services Great customer service from the beginning all the way to the end of the deal of my car purchases . The entire process went very well . Great experienc Great customer service from the beginning all the way to the end of the deal of my car purchases . The entire process went very well . Great experience More
by SONYAKINGUS
May 07, 2019
Happy I'm really happy with choosing you for my new SUV. I was welcome and treated really well. My salesman was nice and helpful with everything. He went ov I'm really happy with choosing you for my new SUV. I was welcome and treated really well. My salesman was nice and helpful with everything. He went over thing about the SUV. More
by SAROCKY316
May 06, 2019
safety recall repair took to long! why did repair take so long ?because I added an oil change ?had a 8:15appt didn't get vehicle back till 6pm! why no courtesy trans to blue island ihad why did repair take so long ?because I added an oil change ?had a 8:15appt didn't get vehicle back till 6pm! why no courtesy trans to blue island ihad to bother a friend who care takes his 90 year old disabled father . More
by DBARAN59
Employees Worked With
Jose Munoz, Lauren Kutsche, Eduardo Rodriguez
May 06, 2019
An experience of a queen I had excellent service, I was helped in more ways then I could have ever expected. The service was totally different then any other dealers I’ve ever I had excellent service, I was helped in more ways then I could have ever expected. The service was totally different then any other dealers I’ve ever been to! It was so nice to speak with such professional individuals that seems to thoroughly enjoy helping others. More
by tori.traicoff
Employees Worked With
Cheryl Zroback
May 06, 2019
Service Oil change, grease and tire rotation. No pressure to add service. Asked about some paint blistering and was explained why it is not covered. It was Oil change, grease and tire rotation. No pressure to add service. Asked about some paint blistering and was explained why it is not covered. It was a pleasant trip. More
by NPUTLAK
Employees Worked With
Other Employees :
Lauren Kutsche, Vince Ventrella, Ike Mohammed, Gino Gil
May 06, 2019
My #1 choice for service I bought 2 cars in the past 3 years from this location and i only service them at this location. Great group and very professional! I bought 2 cars in the past 3 years from this location and i only service them at this location. Great group and very professional! More
by SAIMBA2
Employees Worked With
Other Employees :
Miles Misek, Lauren Kutsche, Ike Mohammed, Eduardo Rodriguez, Eric Montanez
May 04, 2019
Quick, easy and professional. Service through this dealership could not be any easier. Call in, make an appointment and show up. They always over deliver. Friendly people and a nic Service through this dealership could not be any easier. Call in, make an appointment and show up. They always over deliver. Friendly people and a nice, clean waiting area make this the place for me to take my truck. Thanks Joe Rizza Ford! More
by JWEGNER
Employees Worked With
Lauren Kutsche
