Joe Rizza Ford Lincoln

New used car They got us in on time. The work was done right. Had another issue . It was addressed. Wasn’t what I thought. The other work was done great They got us in on time. The work was done right. Had another issue . It was addressed. Wasn’t what I thought. The other work was done great More

Very poor experience Brought car in NUMEROUS times to fix back hatch that wouldn't open (2016 Escape) I was told by a technician at a different location that back hatch la Brought car in NUMEROUS times to fix back hatch that wouldn't open (2016 Escape) I was told by a technician at a different location that back hatch latches were a common problem.. after numerous visits and showing service technician what was wrong, the issue was never fixed..After NUMEROUS unreturned phone calls AND voicemails, finally was able to make an appointment. Brought the car in at 745 AM.. Was told I couldnt get a rental car to go to work (even though i tried setting this up beforehand over the phone) because my car wouldn't be serviced for that long. 5 hours in the waiting room later, I finally get into a rental car with the promise my car will be ready later that evening. After not hearing anything until 5 PM. I got in touch with the technician and he said "they had to order a new back hatch latch" and my car wouldn't be ready until the next day..Very poor service, misleading and dishonest staff. Cost me a day of work. No apology for the inconvenience or incompetence. EXTREMELY UNSATISFIED!! More

I always take my car to Rizza Rizza always takes good care of me. They always fix my car Efficiently and the cost is reasonable. I have purchased several cars from Rizza and their Rizza always takes good care of me. They always fix my car Efficiently and the cost is reasonable. I have purchased several cars from Rizza and their service is always been great. If you need service and you want it done right you definitely have to go to Rizza. More

Great buying experience Good people to work with. No pressure, let me and my wife look and play with several payment scenarios without rushing us. Great buying experience. Good people to work with. No pressure, let me and my wife look and play with several payment scenarios without rushing us. Great buying experience. More

Fast Service Took my car in for a it’s 5000 Mile oil change on a Monday. I was expecting to wait a few hours for my car to be ready since I hadn’t made an appointm Took my car in for a it’s 5000 Mile oil change on a Monday. I was expecting to wait a few hours for my car to be ready since I hadn’t made an appointment. I was out in less than 1 hour. Excellent service More

Salesman was excellent The salesman explain all about how everything work. How to set up the phone the navigation system. He was very helpful and I will surely go back to th The salesman explain all about how everything work. How to set up the phone the navigation system. He was very helpful and I will surely go back to the dealership. More

I had to wait for a few items to be checked. I feel you take good care of the car and my wife was thrilled when they vacuumed it as well as washed the car.. We Thank you for being so generous . I feel you take good care of the car and my wife was thrilled when they vacuumed it as well as washed the car.. We Thank you for being so generous . We appreciated that a lot. More

Exceptional Experience I recently purchased a vehicle at Joe Rizza Ford and Lincoln of Orland Park and cannot be more satisfied with the whole process. Luke Clarizio was ver I recently purchased a vehicle at Joe Rizza Ford and Lincoln of Orland Park and cannot be more satisfied with the whole process. Luke Clarizio was very helpful, understanding, and patient. I highly recommend purchasing a vehicle with Luke at Joe Rizza Ford and Lincoln. More

Excellent salesman Received excellent sales service without feeling pressured. Gino and Scott made sure to take the time to show us various cars until we found the right Received excellent sales service without feeling pressured. Gino and Scott made sure to take the time to show us various cars until we found the right car for my daughter! More

Great Service Great service experience. I pulled in and Ike quickly greeted me and took my concerns for the service needed. Then documented what I told him and he h Great service experience. I pulled in and Ike quickly greeted me and took my concerns for the service needed. Then documented what I told him and he had me on my way. Ike called me and kept me in the loop every step of the way. More