Joe Rizza Ford Lincoln

Easy and pleasant Met my sales person outside the building and was greater with may I help you. Sarah was very attentive and showed me a few different cars no pressure Met my sales person outside the building and was greater with may I help you. Sarah was very attentive and showed me a few different cars no pressure and she answered all my questions. Did not know it at the time but she had never sold a continental before but sure knew a lot about it. After the sale I was introduced to Alyssa my concierge spent over an hour explaining the car. I left feeling very comfortable with the sale. Oh by the way Bill was nice. More

Satisfied Work was completed but I had to put the car back in for repair because of hurdles placed in the way by Ford. Per the information given to me by my ser Work was completed but I had to put the car back in for repair because of hurdles placed in the way by Ford. Per the information given to me by my service person. More

edwardo Made sure everything went smoothly Everything went so smoothly. Had to get new key fobs made for my Lincoln and made sure I had gotten a beautiful Lincoln from enterprise Everything went so smoothly. Had to get new key fobs made for my Lincoln and made sure I had gotten a beautiful Lincoln from enterprise More

Huge disappointment The power steering that was recalled in July of last year went out in 10 months. I drove 12306 miles so it wasn't covered under warranty. According to The power steering that was recalled in July of last year went out in 10 months. I drove 12306 miles so it wasn't covered under warranty. According to have it fixed with them I had to purchase tires, brakes, and an alignment there. I was told my tires caused the malfunction, and that if I didn't do all the work with them then the product wouldn't be warrantied. I will not be returning ever. More

Always excellent! I have always received great service very professional and super Friendly people from Joe Rizza in Orland. The service department informed you of any I have always received great service very professional and super Friendly people from Joe Rizza in Orland. The service department informed you of any problems to my car that need fixing. The salesman are very professional and makes every attempt to give you a great price if you are purchasing or thinking about buying a car. More

Great Experience! Friendly, knowledgeable and fair! Made buying a new (used) car an enjoyable experience. He could tell me everything about the vehicle and I felt tha Friendly, knowledgeable and fair! Made buying a new (used) car an enjoyable experience. He could tell me everything about the vehicle and I felt that I got a very fair deal. Fiori was a pleasure to work with! More

Really pleased This was my first experience with service at Joe Rizza and I couldn't be more pleased. I was kept informed and everyone was very nice. Will come back This was my first experience with service at Joe Rizza and I couldn't be more pleased. I was kept informed and everyone was very nice. Will come back again!! More

5 Star Customer Care!!! Taking care of all your problems with true proffesional care. Making sure every problem is solved. There was not problem to big or small. You know tha Taking care of all your problems with true proffesional care. Making sure every problem is solved. There was not problem to big or small. You know that everything is done right and doe as if it were their car. I HIGHLY RECOMMEND Joe Rizza..the only place to buy a car. More

Excellent customer service He well informed me about my length of time of my service and welcomed me arriving an hour earlier than my original appointment. He was extremely fr He well informed me about my length of time of my service and welcomed me arriving an hour earlier than my original appointment. He was extremely friendly. He provided excellent customer service. More

10,000 mile service I had an appointment and Scott checked me in right away. The service was done in about an hour. My car was ready when I got back to the dealership. I had an appointment and Scott checked me in right away. The service was done in about an hour. My car was ready when I got back to the dealership. More