Joe Rizza Ford Lincoln

Warranty issue I will continue to use joe rizza Lincoln in Orland Park for any auto nerds that I have. Their staff and service department is 5/5 every time. Eduardo I will continue to use joe rizza Lincoln in Orland Park for any auto nerds that I have. Their staff and service department is 5/5 every time. Eduardo is the absolute best. Always goes above and beyond. Amazing asset to your staff. More

All 101 Thomas was very considerate, he diagnosed my problem and told me what a new battery would cost installed and the service was excellent. I have been c Thomas was very considerate, he diagnosed my problem and told me what a new battery would cost installed and the service was excellent. I have been coming to Joe Rizza for about 40 years and I’ve always gotten an exceptional service. More

Regularly Scheduled Maintenance Bought my Escape NEW here in 2011 and its the only place I've ever brought it in for regular maintenance. Professional , courteous and a good value t Bought my Escape NEW here in 2011 and its the only place I've ever brought it in for regular maintenance. Professional , courteous and a good value too!! More

Great service from my service advisor. I have been coming to Rizza Lincoln for approximately 5 years. I had service on both of my Lincoln’s on Friday, 5/17/19 and was immediately greeted b I have been coming to Rizza Lincoln for approximately 5 years. I had service on both of my Lincoln’s on Friday, 5/17/19 and was immediately greeted by Eduardo Rodriguez. He was very professional and was a pleasure to talk to. He went above and beyond in having the various issues I had resolved. I have not always had such a pleasant service appointment, as a matter of fact, the service Mr. Rodriguez provided was probably the best I have had at Rizza. More

Great experience They treated us very well and very professional. Good job by all. I will recommend this dealer to my friends. The car is beautiful and I’m looking fo They treated us very well and very professional. Good job by all. I will recommend this dealer to my friends. The car is beautiful and I’m looking forward to breaking it in. More

Easy and pleasant Met my sales person outside the building and was greater with may I help you. Sarah was very attentive and showed me a few different cars no pressure Met my sales person outside the building and was greater with may I help you. Sarah was very attentive and showed me a few different cars no pressure and she answered all my questions. Did not know it at the time but she had never sold a continental before but sure knew a lot about it. After the sale I was introduced to Alyssa my concierge spent over an hour explaining the car. I left feeling very comfortable with the sale. Oh by the way Bill was nice. More

Satisfied Work was completed but I had to put the car back in for repair because of hurdles placed in the way by Ford. Per the information given to me by my ser Work was completed but I had to put the car back in for repair because of hurdles placed in the way by Ford. Per the information given to me by my service person. More

edwardo Made sure everything went smoothly Everything went so smoothly. Had to get new key fobs made for my Lincoln and made sure I had gotten a beautiful Lincoln from enterprise Everything went so smoothly. Had to get new key fobs made for my Lincoln and made sure I had gotten a beautiful Lincoln from enterprise More

Huge disappointment The power steering that was recalled in July of last year went out in 10 months. I drove 12306 miles so it wasn't covered under warranty. According to The power steering that was recalled in July of last year went out in 10 months. I drove 12306 miles so it wasn't covered under warranty. According to have it fixed with them I had to purchase tires, brakes, and an alignment there. I was told my tires caused the malfunction, and that if I didn't do all the work with them then the product wouldn't be warrantied. I will not be returning ever. More

Always excellent! I have always received great service very professional and super Friendly people from Joe Rizza in Orland. The service department informed you of any I have always received great service very professional and super Friendly people from Joe Rizza in Orland. The service department informed you of any problems to my car that need fixing. The salesman are very professional and makes every attempt to give you a great price if you are purchasing or thinking about buying a car. More