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Joe Rizza Ford Lincoln

Orland Park, IL

4.4
2,884 Reviews
Our dealership is one of the premier dealerships in the country. Our commitment to customer service is second to none. We offer one of the most comprehensive parts and service department in the automotive industry. Our primary concern is the satisfaction of our customers. Our online dealership was created to enhance the buying experience for each and every one of our internet customers. Please feel free to call us at the number listed below or send us an email using the contact us page. Our Internet Department was developed in 1999. Mr. Rizza was aware that the Internet would be playing a integral part in the car business. Today each one of the Joe Rizza Dealerships has its own Internet Department staffed with trained and dedicated people.
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8100 W 159th St

Orland Park, IL

60462

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Showing 2,884 reviews

May 23, 2019

Very very good . Scott was professional,timely in keeping me informed and knowledgeable in solving my trunk closing issue. I will continue to use him as my service More

by MARLY00000
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott Sciaky
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 24, 2019 -

Joe Rizza Ford Lincoln responded

Marly, we always like to read customer feedback and are happy to know your recent visit was a pleasant one. Customer service is a huge priority for us, so it is great to know that Scott treated you with the respect you deserve. If there is anything else that we can do for you, please don’t hesitate to reach out. Best, Rawan Altaher - raltaher@rizzacars.com

May 23, 2019

The best place on earth I walked into a place called home with smiles, honest, the feeling known you'll be leaving exhilarated over all it was an amazing experience. More

by RACHEMW
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian Plachy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Clifford Hensley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Sciaky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bobby Driggers, Lauren Kutsche, Ike Mohammed, Eduardo Rodriguez, Eric Montanez, Alexis Salas
May 24, 2019 -

Joe Rizza Ford Lincoln responded

Thank you for this excellent review. We are so happy to hear that we could make you feel like a part of the Joe Rizza Ford family with your recent purchase. If there is anything else that we can do for you, please feel free to contact us or stop in any time. We hope to see you again soon! Best, Rawan Altaher - raltaher@rizzacars.com

May 23, 2019

Good experience We were very pleased with the service and we bought a new Lincoln Nautilus. Sarah did a swell job and Gary Precin was wonderful to deal with. I’d re More

by REDVETTE507
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gary Precin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eduardo Rodriguez, Sarah Vargas
May 24, 2019 -

Joe Rizza Ford Lincoln responded

Thank you so much for this lovely review! We feel so grateful that you chose to come to our dealership. It's wonderful to hear Sarah and Gary and our team were helpful during your visit and that you love your new Lincoln Nautilus. If you have any questions, please don't hesitate to reach out to us again. Best, Rawan Altaher - raltaher@rizzacars.com

May 23, 2019

Just a great human being!!! Can't say enough about George!!! He's always been such a great salesman and friend. Very, very knowledgeable. Would recommend him every time! Wouldn't More

by marilynmartino
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
George Kraft
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 24, 2019 -

Joe Rizza Ford Lincoln responded

Reviews like yours are truly a breath of fresh air! George is truly an invaluable asset and we appreciate everything that he does. We will be sure to pass on your very kind compliments and we encourage you to call or stop by if there is anything else that we can do for you. Best, Rawan Altaher - raltaher@rizzacars.com

May 23, 2019

F150 service Tom was a great representative for the Joe Rizza service team. Very personable and professional. He said he just started working there not too long ag More

by Greg3773
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tom
May 24, 2019 -

Joe Rizza Ford Lincoln responded

Thank you for taking the time to write about your experience with us, Greg! At Joe Rizza Ford of Orland Park, we work very hard to provide each of our customers with a personalized and hassle-free experience. I am happy Tom was able to exceed your expectations. Don't hesitate to contact us if there is anything else we can do for you. Sincerely, Rawan Altaher - raltaher@rizzacars.com

May 23, 2019

Warranty issue I will continue to use joe rizza Lincoln in Orland Park for any auto nerds that I have. Their staff and service department is 5/5 every time. Eduardo More

by Brendon1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eduardo Rodriguez
May 24, 2019 -

Joe Rizza Ford Lincoln responded

Thank you so much for your feedback as well as your loyalty. We appreciate building long-term customer relationships and we truly value your business. Best, Rawan Altaher - raltaher@rizzacars.com

May 23, 2019

All 101 Thomas was very considerate, he diagnosed my problem and told me what a new battery would cost installed and the service was excellent. I have been c More

by AJK11437
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Thomas Mackey this young man was exceptional and a credit to Joe Rizza ford.
May 24, 2019 -

Joe Rizza Ford Lincoln responded

Thank you so much for the wonderful review of your experience at Joe Rizza Ford of Orland Park. Thomas is one of the best at his profession, and we feel your review is spot on. We love hearing from great customers like yourself that appreciate all that our dealership is doing to take care of our customers and the community. Thanks again for your loyalty and business. We hope to see you again soon. Best, Rawan Altaher - raltaher@rizzacars.com

May 22, 2019

Regularly Scheduled Maintenance Bought my Escape NEW here in 2011 and its the only place I've ever brought it in for regular maintenance. Professional , courteous and a good value t More

by RMFJR
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sorry i forgot his name...(Tom??) New employee. very professional and courteous. Excellent service
May 22, 2019 -

Joe Rizza Ford Lincoln responded

At Joe Rizza Ford of Orland Park, our number one goal is customer satisfaction. We train our staff to go the extra mile and give the customer a positive experience. We are very pleased you enjoyed your recent visit and we hope you will continue to use our dealership for your parts and service needs. Thank you for your great review! Best, Rawan Altaher - raltaher@rizzacars.com

May 22, 2019

Great service from my service advisor. I have been coming to Rizza Lincoln for approximately 5 years. I had service on both of my Lincoln’s on Friday, 5/17/19 and was immediately greeted b More

by Al8665
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eduardo Rodriguez
May 22, 2019 -

Joe Rizza Ford Lincoln responded

Thank you for writing this fantastic review and giving our dealership such an excellent star rating! It's great to hear we were able to go above and beyond your expectations and provide you with a memorable experience. Feel free to call or stop by if there's anything else we can do for you. Best, Rawan Altaher - raltaher@rizzacars.com

May 22, 2019

Great experience They treated us very well and very professional. Good job by all. I will recommend this dealer to my friends. The car is beautiful and I’m looking fo More

by TUMINELLO82
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Livigni
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alexis Salas
May 22, 2019 -

Joe Rizza Ford Lincoln responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Best, Rawan Altaher - raltaher@rizzacars.com

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