Joe Rizza Ford Lincoln

Service was great and my service adviser was very patient, and always smiling. The problem took over a week to resolve due to needed okay from Ford. But the was great and my service adviser was very patient, and always smiling. The problem took over a week to resolve due to needed okay from Ford. But the end result I am a satisfied custk.customer. Thanks! More

Recall and The works service Eric the service write was very informative and answered all my questions. He made sure my vehicle was done in a fashionable time. He is an asset to R Eric the service write was very informative and answered all my questions. He made sure my vehicle was done in a fashionable time. He is an asset to Rizza Ford service department. More

Never repair any of the complaints Bought 2018 mkx and it was new 8 months ago have had back to shop for many rattles and bad interior parts that look bad like cheap-pay over 50,000 for Bought 2018 mkx and it was new 8 months ago have had back to shop for many rattles and bad interior parts that look bad like cheap-pay over 50,000 for a car and the service is never right.Also the service person says they will call and never does,also the car has 21 in wheels and tires on it and rides like junk and when talking to dealer they say call Lincoln. Car has 7000 miles on it and it is unreal that you have to turn radio up not to hear all the noises in cab. Would never recommend a Lincoln to anyone from this dealer.service is the name of the car and with out that all the warranty can not help you.Also the engine is ticking and never did and they say that is normal and I do not know but I sure do not want a gasoline auto that sounds like a diesel ! Just amazing all problems are unfounded? More

Amazing to work with!! Sarah was absolutely amazing. She spent hours with me and my family helping us find the perfect cars for each of us. She was extremely patient and ans Sarah was absolutely amazing. She spent hours with me and my family helping us find the perfect cars for each of us. She was extremely patient and answered all of my questions (which were a lot). She was very personable and made the process of purchasing my first car SO much less intimidating. She gave her honest opinion and was just as excited about my new car as I was!! Billy K went out of his way to help us find the best deals possible and always made us feel like a priority. Bob Burke in finance was wonderful to work with as well, and genuinely cared about helping us out as much as possible when it came to the financial side of things. Overall, everyone was extremely welcoming, patient, and looked out for our best interest. More

Had great service. I always do Had great service. I always have great service. Thank you for the great loaner. Service was done in a timely manner. All the employees were so nice Had great service. I always have great service. Thank you for the great loaner. Service was done in a timely manner. All the employees were so nice More

Very very good . Scott was professional,timely in keeping me informed and knowledgeable in solving my trunk closing issue. I will continue to use him as my service . Scott was professional,timely in keeping me informed and knowledgeable in solving my trunk closing issue. I will continue to use him as my service advisor. More

The best place on earth I walked into a place called home with smiles, honest, the feeling known you'll be leaving exhilarated over all it was an amazing experience. I walked into a place called home with smiles, honest, the feeling known you'll be leaving exhilarated over all it was an amazing experience. More

Good experience We were very pleased with the service and we bought a new Lincoln Nautilus. Sarah did a swell job and Gary Precin was wonderful to deal with. I’d re We were very pleased with the service and we bought a new Lincoln Nautilus. Sarah did a swell job and Gary Precin was wonderful to deal with. I’d recommend him to anyone in the market for a car. More

Just a great human being!!! Can't say enough about George!!! He's always been such a great salesman and friend. Very, very knowledgeable. Would recommend him every time! Wouldn't Can't say enough about George!!! He's always been such a great salesman and friend. Very, very knowledgeable. Would recommend him every time! Wouldn't work with any one else.!!!! More

F150 service Tom was a great representative for the Joe Rizza service team. Very personable and professional. He said he just started working there not too long ag Tom was a great representative for the Joe Rizza service team. Very personable and professional. He said he just started working there not too long ago but seemed like a veteran. He did a grea job and my truck was completed within the time promised. Nice job. More